Orion Voice Platform 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Orion Voice Platform

4.5

(14)

Pricing

Pricing available upon request

About Orion Voice Platform

Orion Voice Platform is a communication solution that helps businesses of all sizes send emergency alerts, manage workplace inspections/audits and automate standard operating procedures. The push-to-talk module enables businesses to create multiple communication groups and send direct messages via a centralized platform.

Orion Voice Platform comes with an emergency response tool, which utilizes 3D location technology to identify the precise location of staff members or assets. The dispatch console allows businesses to record/replay voice-messages and identify as well as analyze team processes & operations. Additionally, administrators can utilize the command center module to onboard new resources and create numerous voice notifications on a unified platform.

Orion Voice Platform facilitates integration with several third-party applications including Salesforce and Skype. It also provides Android and iOS mobile applications, allowing businesses to manage operations remotely. Pricing is available on request and support is extended via phone, email, documentation and other online measures.

Orion Voice Platform Screenshots

Orion Voice Platform Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Orion Voice Platform Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Orion Voice Platform
Activity/News Feed
Alerts/Escalation
API
Audio Calls
Chat/Messaging
Communication Management
Compliance Tracking
Configurable Workflow
Contact Management
Dispatch Management
Email Alerts
Emergency Dispatch
Employee Communities
Employee Directory
Employee Management
Employee Onboarding
Employee Portal
Feedback Management
File Sharing
Geographic Maps
Geolocation
GPS
Knowledge Management
Live Chat
Location Tracking
Mass Notifications
Mobile Access
Multi-Channel Communication
Multi-Language
Performance Metrics
Project Management
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Risk Alerts
Role-Based Permissions
Routing
Scheduling
Search/Filter
Surveys & Feedback
Task Progress Tracking
Task Scheduling
Templates
Third-Party Integrations
Two-Way Communication
User Management
Workflow Management

Orion Voice Platform Integrations

Salesforce Sales Cloud

IFTTT

Orion Voice Platform User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

36%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.8

Functionality

4.4

Have you used Orion Voice Platform and would like to share your experience with others?

Jessica M.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed April 2020

Promising product

When it works, it's the best. When it's glitchy, it's 'fine' to annoying.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Push to talk combadges are a fantastic way to stay in touch. I am considering rolling them out to all employees. They work very well in a stable wifi environment.

Cons:

They suffer a little on reliability when moving between networks/driving- especially when the phone picks up a stray open wifi with a password portal that fools the phone into thinking it has internet instead of staying on LTE. Some of that is outside their control, but it felt more could be done with some of the glitches we experienced. Tried to offer our environment testing to support but they were unresponsive.

Reasons for choosing Orion Voice Platform

I received a promotional offering and liked the product better.

Vendor Response

Thanks for your review, Jessica! On most mobile devices, if Wi-Fi is enabled, the device will try and find the strongest network to connect to, even if that network as you experienced is behind a portal, ultimately impeding your ability to connect. The simplest way around this is when you're not at home disabling the Wi-Fi on your device to ensure you're using cellular data. We're happy to help whenever you have questions, so always feel free to reach out to us.

Replied May 2020

Michelle K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Orion Review

My overall experience with the system and the way it works is great as long as you have an iPhone. I wish the parts and pieces were smaller and not so heavy; it would make it easier to wear and use.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is easy to use and was smoothly integrated into our office as a communication system. I like that it works off of a cell phone, which you would have near you anyway, so there are no bulky devices or wires attached to your clothing. I like that the earpiece is always attached to you. It is easy to use and every update has made it easier. The sound quality is clear and consistent. I like that there is a choice of colors.

Cons:

The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone. They told us that it would work just fine on both platforms, but it really would never work with my Samsung, or with any of the other non-apple phones in the office. Orion made it work, though. They gave us several I phones, and we rounded up a few other spares and everything was fine. Now we just don’t hire anyone whom doesn’t have an apple phone. Haha. Another thing I don’t like is the weight of the “round thing”. It is heavy to attach to clothing and still remain assessable for communication. On several occasions they just quit working, I believe that they were at least mostly replaced by Orion. The cords that attach to the earpieces are long and awkward. Some girls in my office wrap them around their entire upper bodies to avoid the long cord dangling in the way, The earpieces are large and bulky, They come in several styles and sizes, but I was never able to find one that would fit my ear. I had to buy one myself...the speaker sits just outside my ear, the cord is smaller and shorter and it works very well for me.

Michael G.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Radios are more functional

Ratings Breakdown

Ease of use

Functionality

Pros:

The appearances of the application are attractive.

Cons:

The lag in communication. Some phones don’t support it. The application seems to only work if the application is running and on the main screen, not sleeping or running in the background.

Vendor Response

Thanks for your review, Michael! Like other mobile applications that utilize cellular data or Wi-Fi, we rely on a reasonable level of signal strength to minimize latency in communication. The Orion app does work while backgrounded; however, some Android devices may need to disable battery optimization for the app to ensure it works as desired. More information regarding this can be found on our knowledge base; please don't hesitate to reach out to us directly for this or any other questions or troubleshooting.

Replied May 2020

Jenna M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Convenient, mostly reliable

No privacy protection for end user or company Mostly reliable Don't know what battery optimization msg 24/7 means on Android Don't know if I can to 1 - 1 calls on Android Never trust that it is truly logged out

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The product is convenient, easy to use. The map is usually accurate has helped us locate employees who weren't where they were supposed to be (macro level). One the fun side we all changed our profile pictures to various comic book characters. I like I can see who is available and not available.

Cons:

First Terms and Conditions said that data could be collected and used for third party. Current T&C says recordings will only be access to satisfy business needs but that changed recently and available 24/7 on the app. What I really dislike is that any data collected will be processed "fairly and lawfully". That's VERY open to interpretation. Before this change, it said date could be given to third parties, which this new T&C doesn't exclude. Another Con is that we sometimes get booted out of the app and don't know it and miss important contact. If you are an Android user, I can't tell if I can do one to one calls yet and Last but not least, sometimes you think you are logged out but it is still running when I go to log back in.

Corbin A.

Verified reviewer

Furniture

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Easy Communication and IoT Functionality

We have made communication through our warehouse and sales floor simple. We are able to communicate a sale and get a delivery set up very quickly though Orion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about this product is that it is easy to use and easy to master. We like having only one button to push to communicate with each other. Another major pro is the admin interface. The interface makes it easy to add users and groups. The IoT functionality through ITTT is also very cool.

Cons:

The software can have a few hardware issues from time to time. We have sent back a few devices as they stopped functioning. Orion did replace them for free though.

Johnny V.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Orion R good stuff

Very easy to keep in touch with all my officers in the field.

Ratings Breakdown

Ease of use

Functionality

Pros:

Very easy to use. You can create a group and add as many people as you want.

Cons:

Needs a mute option. I would also like to be able to delete people from the groups that I start.

Vendor Response

Thanks for your review, Johnny! We appreciate your feedback regarding in-app mute functionality. We do have a silent mode available with Onyx, our Bluetooth low energy accessory that works in conjunction with the Orion mobile app. Group admin functionality, including the ability to remove users, plus other powerful features such as advanced talk modes, is available with the Orion Pro subscription. If this is something you'd be interested in exploring, please feel free to reach out to us directly.

Replied May 2020

Danielle M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Great Product

The overall experience has been great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is nice looking, the quality of sound is great and the customer service is great!

Cons:

It seems like the devices do not last as long as we would prefer

Reasons for choosing Orion Voice Platform

One of the best by reviews and price

Reasons for switching to Orion Voice Platform

Something that would last longer and better quality

Jeremy G.

Verified reviewer

Public Safety

51-200 employees

Used other for more than 2 years

Review source

Reviewed May 2020

Orion voice platform

Annoyed because of the one connection at a time issue.

Ratings Breakdown

Ease of use

Functionality

Pros:

The audio quality is great, the location sharing excellent.

Cons:

Users cannot access multiple channels at the same time. If you are on a channel or communicating one on one, you will not receive any communications from the other channels .

Reasons for choosing Orion Voice Platform

The automatic location tracking when a user transmits.

Vendor Response

Thank you for your review, Jeremy! We pride ourselves on offering the highest possible audio quality experience in push-to-talk communication. We do have an All Call feature enabling users to speak to all groups and/or listen to all groups; that's available as an add-on to the Orion Pro subscription. If this is something you'd be interested in, don't hesitate to reach out, and we can explore this and more.

Replied May 2020

Ricardo U.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Convenient!!!

Communication is better now. Compare to walkie-talkies. Better technology even though you have to use your own phone.

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use!! You don’t have to carry an extra piece of hardware other than your phone.

Cons:

My phone battery run down faster when in use.

Reasons for switching to Orion Voice Platform

That was a company decision!!

Stephen B.

Verified reviewer

Public Safety

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2020

Great for Public Safety that needs a Communications Solution

Great Company. Willing to work with you in developing a product for your individual needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As long as you had cell service you had crystal clear communication.

Cons:

No Cons, The only reason we are no longer a customer is becuase of a state system being implemented for our radio communications. Otherwise, we would still be a customer. We couldn't continue paying for something that we didn't have a use for.

Reasons for choosing Orion Voice Platform

Best customer service, crystal clear communications

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