ServSuite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ServSuite

2.5

(2)

Pricing

Pricing available upon request

About ServSuite

ServSuite by FieldRoutes is a cloud-based enterprise software solution for pest control, lawn care, and arbor care companies. Its customized capabilities are specially designed to meet the business needs of each of these individual service industries. Functionalities include, but are not limited to Scheduling, Billing, Renewals, Invoicing, Commissions, Collections and Credit Card Processing.

ServSuite for pest control, arbor care, and lawn care is designed to help you automate your business and create a seamless paperless environment through features designed specifically for the field industry such as the ServSuite Mobile Application, GPS Vehicle Tracking, Voice and Text Notifications, Print to Mail services and Estimating for Proposals.

FieldRoutes has developed an innovative marketing module that enables customers to put together customer lists using specific criteria and furthermore offers a service for tailor-made marketing materials for pest control and green industry email and call campaigns.

ServSuite caters to small, medium and large pest control, lawn care and tree care businesses.

ServSuite Screenshots

ServSuite Pricing and Plans

Starting price: $55.00

Free Trial

Free Version

Basic

$55.00

No plan information available

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ServSuite Features

Popular features found in Pest Control
Billing & Invoicing
Calendar Management
Customer Database
Dispatch Management
Electronic Signature
Fleet Management
Job Scheduling
Pest Activity Tracking
Pesticide Usage Tracking
Quotes/Estimates
Routing
More features of ServSuite
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Client Portal
Contract/License Management
Customer History
Customer Management
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Drag & Drop
Electronic Payments
Employee Management
Equipment Management
Estimating
For Arborists
For Lawn Care
For Pest Control Companies
GPS
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Mobile Access
Mobile Signature Capture
Photos/Images
QuickBooks Integration
Real-Time Data
Real-Time Reporting
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Task Scheduling
Third-Party Integrations
Vegetation Mapping
Workflow Management
Work Order Management

ServSuite User Reviews

Overall Rating

2.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

2.0

Value for money

2.5

Customer support

1.0

Functionality

2.0

Have you used ServSuite and would like to share your experience with others?

Amanda M.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Frustrated

Since changing from PestRoutes to ServSuite (fun fact they are owned and ran by the same company) my team and I have been disappointed on many regards. From performing daily functions, to receiving customer service, this database has been difficult to work with. When we originally were shopping around ServSuite stood out as it claimed to provide many additional features that we did not have access to with our current database. While these features do 'exist' within ServSuite they are either not reliable, or provide inefficient or inaccurate results. The customer service has not been impressive as issues can take weeks to months to resolve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The database has many different functions. I have yet to discover all of them, however, if working, some functions come in quite handy for quickly accessing documents.

Cons:

The add on feature for intelligent routing has not proven to be as 'intelligent' as claims were when we pitched on this feature. The always seems to be a glitch in the system somewhere. I have experienced having to wait over 1 hr for a customer account to load which caused very low productivity for our office. I have also experienced the customer service team telling me that the issue I came to them with will not be resolved for up to 2+ weeks due to another more important issue they are currently dealing with. All in all we pay a pretty sum to use this database and when issues come up finding a resolution is an uphill battle.

Reasons for choosing ServSuite

The option for additional features.

Reasons for switching to ServSuite

Enhance routing capabilities.

Melissa M.

Verified reviewer

Environmental Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Was excited only to be disappointed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of sending invoices, work order and auto calls

Cons:

That is slow 95% of the time. It takes the tech longer to complete the form on the program then it does doing the actual paperwork. The tech constantly have issues with the mobile program. You have to wait 24 hrs to get any response. I've been asking for sentricon training for about 5 months now and have yet to get that set up. If you have an issue that act like the court system. You have to prove it to them instead of them looking into it.

Showing 1 - 2 of 2 Reviews