Zoho BugTracker 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoho BugTracker

4.7

(172)

Pricing

Starting at $4.00 per month

About Zoho BugTracker

BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include bug automating, bug viewing, file sharing, bugs dashboard, forums, time tracking and user administration.

BugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs.

Users can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zoho Desk, Zoho Analytics, Zoho People, Google Drive, JIRA, GitHub, Crashlytics and Bitbucket.

BugTracker provides its services on per monthly subscription basis and support is provided via user guides, email and an online help desk.

Zoho BugTracker Screenshots

Zoho BugTracker Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

Free Plan

$0.00

flat rate

Plan includes:

2 Projects
Add Issues via Email
Attach Files up to 10mb

Standard

$4.00

per user, per month

Plan includes:

10 Projects
5 Project Templates
All Free Features Plus
Attach Files up to 5gb
Bug Reports
Project Custom Status
Status & Workflow
Time Tracking

Premium

$7.00

per user, per month

Plan includes:

20 Project Templates
$3/Client User /Month
All Standard Features Plus
Attach Files up to 100gb
Business Rules
Custom Fields
Custom Functions
Custom Notifications
Custom Roles & Profiles
Custom Views

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Zoho BugTracker Features

Popular features found in Time Tracking
Activity Tracking
Alerts/Notifications
Automatic Time Capture
Billable & Non-Billable Hours
Clock In/Out
Employee Database
Employee Scheduling
Overtime Calculation
Project Time Tracking
Real-Time Updates
Task Management
Third-Party Integrations
More features of Zoho BugTracker
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
API
Assignment Management
Audit Trail
Backlog Management
Budget Tracking
Bug/Issue Capture
Bug Tracking
Collaboration Tools
Configurable Workflow
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Drag & Drop
Expense Tracking
File Management
File Transfer
Issue Management
Issue Scheduling
Issue Tracking
Monitoring
Online Time Tracking
Prioritization
Real-Time Notifications
Reporting & Statistics
Service Level Agreement (SLA) Management
SSL Security
Status Tracking
Ticket Management
Timer
Time Tracking
User Management
Version Control
Workflow Management

Zoho BugTracker Integrations

Bitbucket

GitHub

Zendesk Sell

Dropbox Business

Jira

Microsoft SharePoint

See all 9 integrations

Zoho BugTracker User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

29%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.5

Functionality

4.5

Christian R.

Verified reviewer

Machinery

501-1000 employees

Used daily for free trial

Review source

Reviewed May 2023

Very Good Bug and Project tracking tool

we try to use it as team coodination tool and its very custimizationable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nice feature to include and the handy app is easy to use

Cons:

The custimization process takes some time but can be reduced while using automation filters

Rao Wajahat S.

Verified reviewer

Banking

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Bug Tracking and reporting so simple.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

Cons:

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Liju J.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Zoho BugTracker

Very good, it does the job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

Cons:

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

Geetika P.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Zoho Bug Tracker

Very Good.

Ratings Breakdown

Ease of use

Functionality

Pros:

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Cons:

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Ruban D.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed June 2022

Best software bug tracker for app development

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Cons:

Storage limits. Apart from that this tool is good ans easy to adopt.

Frank W.

Verified reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

A very good bug tracking application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed.

Cons:

The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.

Aliz G.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed September 2018

Efficiency for connecting Support and Projects areas

Great experience, helps keeping an accurate record for each area on its own tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It establishes a link between Support and Projects areas in our Company: The tickets that our Support area receives through Zoho Desk are sometimes a problem or an issue that relates to a specific project either active or completed by our Projects Area which uses Zoho Projects to keep a record of all projects. In this case the attention of this ticket is often provided by our Projects area, and each area needs to be able to visualize, register and manage the requirement in its own tool. By using BugTracker our Support area still keeps an eye on these kind of tickets and register its development in Zoho Desk, while passing the requirement to our Projects area leaving a link between both tools (Zoho Desk and Zoho Projects); meantime, our Projects Area registers this "issue" attention related to the specific project, and keeps an accurate record of the projects history.

Cons:

When you register the time spent on the attention for a Bug in Zoho Projects, it doesn't automatically updates de time registers of the linked ticket over Zoho Desk

Ashish T.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Zoho Bug Tracker is Awesome! It tremendously increases the productivity and Collaboration

It has increased the Productivity and collaboration and helps us to keep track on the issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and intuitive Reports are good

Cons:

Whatever we want it's there. So, no comments

Hemamalini G.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

About Bug Tracker

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything about this software, especially features

Cons:

nothing about this software, but sometimes loading doesnot happen in a quick manner

Arturo J.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed August 2017

It is a great solution for bug tracking

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When I first started using Zoho Bug Tracker it got way easier to manage and plan new product updates. You can easily divide between new product updates and bug fixes

Cons:

There is no mobile app and for a team that is working primarily on the go it is and essential part for creating new bugs

Showing 1 - 10 of 172 Reviews

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