Cigo 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Cigo is right for your organization?

Our Route Planning Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cigo

5.0

(20)

Pricing

Starting at $299.00 per month

About Cigo

As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication tools to bridge the gap between dispatch, drivers, and customers. Features include route optimization, delivery dispatching, real-time SMS and email tracking, review management, e-commerce management, incident management, reporting, and more.

With Cigo, dispatchers can optimize routing using real-time GIS data and create simplified routes using an integrated route builder. Dispatchers and drivers are able to communicate efficiently by creating one channel of communication between the office and field staff. Cigo's iOS and Android apps streamline service operations by allowing drivers to complete routes with the assistance of navigators, log partial or complete payments, snap photos and reports incidents, and more. Cigo enhances the customer experience by allowing customers to track the status of their orders using SMS/email order updates and by providing customers with the ability to submit feedback over delivery service using an SMS/email...

Cigo Screenshots

Cigo Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Basic

$299.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Cigo Features

Popular features found in Route Planning
Delivery Tracking
Fuel Tracking
GPS
Live Driver Tracking
Mobile Access
Performance Metrics
Scheduling
Status Tracking
Territory Management
More features of Cigo
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Automated Scheduling
Barcode Recognition
Barcode/Ticket Scanning
Cash on Delivery
Communication Management
Customer Database
Customer Management
Customer Portal
Customizable Branding
Data Import/Export
Digital Signature
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Electronic Payments
Electronic Signature
Email Alerts
Employee Management
For Courier Services
For Freight Operations
Geographic Maps
Geolocation
Incident Reporting
Inventory Management
Job Management
Job Tracking
Labeling
Label Printing
Location Tracking
Maintenance Management
Mobile Alerts
Mobile App
Mobile Signature Capture
Monitoring
Multi-Location
Order Entry
Order Management
Order Tracking
Progress Tracking
Proof of Delivery
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route History
Route Management
Route Optimization
Routing
Search/Filter
Self Service Portal
Shipment Tracking
Shipping Labels
Shipping Management
SMS Messaging
Surveys & Feedback
Task Management
Task Scheduling
Third-Party Integrations
Vehicle Tracking
Voice Recognition
Workflow Management
Work Order Management

Cigo Integrations

WooCommerce

Zapier

PioneerRx

Shopify

Cigo User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.8

Jay C.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.

Cons:

It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.

Reasons for switching to Cigo

Too many random bugs that seemed easy to fix but never were, that affected our flow and operations to the point of irresolvable frictions within our delivery team and end clients.

Thomas D.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

The perfect partner for a courier company

Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up

Cons:

Better reporting on the drivers would be nice

Reasons for switching to Cigo

Needed a more complete picture of our routing and dispatch operations

Jose M.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Best pickup/delivery software on the market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] made sure that we were set up for success!

Cons:

Separate cost for optional services like “auto-split”.

Reasons for choosing Cigo

Pricing and everything that it comes with. [sensitive content hidden] did an amazing job taking care of us.

Vendor Response

Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform.

Replied June 2024

Justin W.

Verified reviewer

Food & Beverages

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2023

Route management optimization at its best

If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.

Cons:

Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.

Reasons for switching to Cigo

Support, tracker capabilities, local solution. SMS notifications were also not routing properly from Onfleet.

Raffi M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed May 2022

Excellent platform

Their customer service is really incredible. Platform has been reliable no real downtimes. It always works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.

Cons:

No real cons till now. Everything has worked well.

Reasons for choosing Cigo

Much more suited to our type of operation. Their team helped us with the training and deployment in the operation. They have a very good structure to get us up and running quickly.

Vendor Response

Thank you very much for your review! We are always happy to hear about our customers' experience

Replied May 2022

Canberk B.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for less than 6 months

Reviewed May 2022

Terrific software - Cigo went above and beyond.

Amazing. We have been using Cigo for about 4 months, but we have already been very satisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the features enabling an Uber-like experience, and modernizing the delivery experience.

Cons:

making it easier to make changes on the routes, and making sure the software is robust to keep the changes without unexpectedly looping back into the initial state.

Reasons for choosing Cigo

Early stage startup, close engagement with customers, feedback & process focused.

Reasons for switching to Cigo

limited features, and capabilities

Vendor Response

Thank you very much for your review! Our team is always happy to hear feedback from customers

Replied May 2022

Sebastian O.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Excellent Tool with an excellent customer service

It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features.

Cons:

I wish there was a knowledge base in the platform.

Reasons for choosing Cigo

The pricing was much easier to understand. I would say it's really the ease of use of Cigo

Reasons for switching to Cigo

Better priced, customer service and ease of use

Vendor Response

We want to thank you for your review and for using Cigo :)

Replied June 2020

Maza c.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

CIGO REVIEW

I work for the largest retailer in furniture in Canada and Cigo makes things smooth sailing. makes delivery tracking transparent, and customer friendly.

Ratings Breakdown

Ease of use

Functionality

Pros:

The company I work for we use Cigo on a daily, to collect all the invoices for our commercial credit clients. Real time delivery tracking, which is very important to our business. We need to track deliveries, our whole company uses cigo all across Canada. In the financial department we need the proof of delivery's and it makes it vey easy to obtain.

Cons:

If you a big company then Cigo is fantastic, if your a small business i don't recommend it. Its only for the delivery not for order management.

Melly S.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Integration with QBO

Very positive. I would use the Cigo team again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease in adding vital info to transfer into Cigo

Cons:

Nothing. Its a very helpful tool. The sucess of my business hinges on it.

Vendor Response

Hi Melly, Thank you for taking the time to review our platform. We appreciate your choice of Cigo. Regards,

Replied July 2024

Emanuel S.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Great Product

Great experience, [sensitive content hidden] has been very supportive sense day 1.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Live tracking, customers engagements, route optimization

Cons:

So far Cigo has everything I need to operate

Vendor Response

Hi Emanuel, Thank you for taking the time to review Cigo. We'll be sure to pass along your kind words to Jonathan. Best regards, :)

Replied May 2024

Showing 1 - 10 of 20 Reviews

See All Reviews

Popular Cigo Alternatives

Main Product

Cigo

5.0

(20)

Ratings Breakdown

4.85Ease of use
4.83Value for money
4.94Customer support
4.75Functionality

Pricing

Starting at $299.00 per month

Get Price

Alternative Product

Elite EXTRA

4.7

(356)

Ratings Breakdown

4.54Ease of use
4.57Value for money
4.75Customer support
4.56Functionality

Pricing

Starting at $24.00 per month

Get Price

See Full Comparison

Alternative Product

Transvirtual

4.8

(68)

Ratings Breakdown

4.74Ease of use
4.65Value for money
4.51Customer support
4.59Functionality

Pricing

Available upon request

Get Price

Alternative Product

Motive

4.5

(1685)

Ratings Breakdown

4.42Ease of use
4.21Value for money
4.40Customer support
4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

RouteManager

4.3

(82)

Ratings Breakdown

4.15Ease of use
3.90Value for money
4.37Customer support
3.89Functionality

Pricing

Starting at $54.00 per month

Get Price

Alternative Product

OptimoRoute

4.6

(240)

Ratings Breakdown

4.58Ease of use
4.46Value for money
4.58Customer support
4.44Functionality

Pricing

Starting at $35.10 per month

Get Price

Other Top Recommended Route Planning Software

Samsara

4.5 (879)

Recently recommended 49 times

Motive

4.5 (1685)

Recently recommended 45 times

Elite EXTRA

4.7 (356)

Recently recommended 37 times

Transvirtual

4.8 (68)

Recently recommended 31 times

Stuck Between Options?

Our experts can help you compare Cigo with other top options, so you can find the best fit for your needs.

Cigo 2026: Benefits, Features & Pricing

Overview

About Cigo

Cigo Screenshots

Cigo Pricing and Plans

Cigo Features

Cigo Integrations

Cigo User Reviews

Popular Cigo Alternatives

Other Top Recommended Route Planning Software

See what companies are saying about Software Advice