Code3 Strategist 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Code3 Strategist

4.7

(6)

Pricing

Starting at $8,000.00 one time

About Code3 Strategist

Code3 Firewatch is a resilience analytics solution, which helps fire departments and emergency medical services (EMS) analyze the response performance and speculate changes in service demands.

The application lets professionals create custom dashboard views based on the Fire-EMS data stored in CAD or other databases and share them with other teams. Agencies can track and diagnose issues, generate charts and perform root cause analysis to identify the environmental factors causing the problems. The customizable maps help departments monitor changes in service calls and track anomalies in the coverage areas.

Code3 Firewatch comes with an early warning functionality, which allows control centers to enforce responses during incident surges. Pricing is available on request and support is offered via phone and email.

Code3 Strategist Screenshots

Code3 Strategist Pricing and Plans

Starting price: $8,000.00 one time

Free Trial

Free Version

Basic

$8,000.00

flat rate, one time

No plan information available

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Code3 Strategist Features

Popular features found in Fire Department
Alerts/Notifications
Equipment Tracking
Facility Management
For First Responders
Incident Response Checklists
In-Vehicle Navigation
Records Management
Scheduling
More features of Code3 Strategist
Activity Tracking
Compliance Management
Customizable Forms
Geographic Maps
Multi-Location
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics

Code3 Strategist User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used Code3 Strategist and would like to share your experience with others?

Miriam M.

Verified reviewer

Public Safety

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

A great product for data-informed, strategic fire departments

I've used the software to evaluate impacts to our fire department operations, such as changing response plans, evaluating the performance of specific types of apparatus, adding or relocating stations, and adding and relocating companies. In 5 years, the outputs from these analyses have helped us justify a new battalion, new ladder companies, and about 5 new stations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can accurately and reliably predict and evaluate the impacts of fire department operational changes before putting those changes into effect in the real world, and the insights I get out of Code3 help us to better advocate for the department's needs. In a world where new fire companies and stations cost multiple millions of dollars, it's critical to be able to reliably predict and communicate the benefits of these decisions. I also really appreciate the ability to dig into the logic of what it's modeling and understand what it's doing and why it's doing it - a lot of other vendors make the "how it's done" so elusive that it's very difficult to validate that it's modeling what it's supposed to.

Cons:

There are always minor things that can be improved about any software but my "what I don't like" is limited to very minor tweaks or new ideas. They're pretty receptive to feedback and quick to sort out any issues, so anything I've disliked is moot at this point.

Vendor Response

Thank you so much for the kind words about us and our product! We strive to put the "C" in customer service. 80% of the functionality of the solution has been driven by customer feature and function requests.

Replied August 2024

John S.

Verified reviewer

Government Administration

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2023

Fire/Medical Chief

We've had a great experience with the software and continue to be impressed with the continued evolution of the capabilities and reporting options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Code 3 has been a great tool for maintaining accreditation performance reporting. Additionally, it has played a key role in determining future demand impact and deployment related decisions.

Cons:

This is a great software. The main limitation is that it requires the user to spend adequate time learning the software.

Reasons for switching to Code3 Strategist

The new software was a better fit for our needs.

Vendor Response

Thank you for your objective review, we do appreciate it.

Replied April 2023

Torie S.

Verified reviewer

Public Safety

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed April 2023

Code3 Strategist Review

We have always had to find our 90th percentile numbers manually using excel and data from our current RMS system. With Code3 Strategist, we now have the capability to automate that system and pull our numbers with just a few clicks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impactful feature for us the the ability to look at 90th percentile numbers along with the maps of our city. The system gets easier to use the more often that you use it.

Cons:

The learning curve of using the system was the only "difficult" part of it. The implementation was great and we had a wonderful trainer come to our department and teach us how to navigate the system and build what we needed.

Vendor Response

Torie, Thanks for the kind words and objective assessment of our solution.

Replied April 2023

Kevin B.

Verified reviewer

Public Safety

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed October 2021

Several Bangs for the Buck!

We've been able to utilize C3 to compare many different deployment strategies over the years when, for example, we've been looking at new station placement, temporary station placement (during a major road closure), and many "what if" possibilities that ultimately didn't go anywhere (which can be valuable in itself!)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to run multiple possible deployment plans with the same underlying dataset and get detailed performance comparisons in a VERY short time is stellar. On top of that, if more granular detail is needed, it's easy to get to. Being able to see not only which model is better in different situations, but also by how much, empowers the end user to make better cost/benefit comparisons.

Cons:

I genuinely don't know that I like anything "least". If I had to choose something, maybe it's that it can be intimidating because there are so many ways to look at the data results that it can be overwhelming. BUT, you don't have to make use of all of them, and can get a vast amounts of useful info upfront, then learn how to get more complex info on your own schedule.

Reasons for switching to Code3 Strategist

At the time, DECCAN required a very long process of sending off our data, having them process it, then send it back. There were many complications and limitations. Don't get me wrong, I believe their product was great at what it did for a lot of years. C3 simply enabled us to take better control of the whole process, and was able to output a much deeper, and more useful, analysis.

Chris H.

Verified reviewer

Public Safety

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

A powerfull tool for making informed decisions.

We used to have to attempt scenario modeling with various BI tools and Arc GIS. While that worked, it was laborious and still felt a little like guessing. With Code 3 we can model complex and layered scenarios in just a few hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about Code 3 is that it is flexible enough to allow creativity in modeling deployment changes. The different scenarios I have been able to model are far beyond what I thought was possible when originally purchasing the software

Cons:

The user interface and general flow of the software is not the most intuitive. Fortunately, the documentation is great and walks you through each feature in detail.

Allen L.

Verified reviewer

Public Safety

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2021

Great software, even better customer service!