1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Freight Software

/

Uber Freight

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Reviews

Uber Freight 2026: Benefits, Features & Pricing

Wondering if Uber Freight is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Uber Freight
Uber Freight
3.7
(28)

Pricing

Pricing available upon request

About Uber Freight

Uber Freight’s Transportation Management System (TMS) is an end-to-end logistics and transportation management platform designed for mid-market and enterprise businesses. It delivers comprehensive control from procurement through execution, visibility, settlement, and optimization across all modes and global regions.

Core Capabilities

  1. Intelligent Procurement & Carrier Management.
    -Predict spot rates with high accuracy using proprietary pricing models and machine learning.
    -Run spot auctions or get instant carrier quotes in one interface.
    -Upload and manage contract rates and routing guides via Uber Freight Exchange.
    -Award contracts, communicate with carriers, and optimize for cost, service, and mode—all from one dashboard.
    -Leverage smart load matching and Optimizer tools to decrease empty miles and increase load efficiency.
  2. Unified Execution & Visibility.
    -Execute shipments across truck, rail, intermodal, parcel, ocean, and air with global consistency and ease.
    -Monitor carrier performance via data-driven scorecards.
    -Navigate logistics complexity with a modern Control Tower—an intuitive command center delivering real-time, end-to-end shipment visibility, actionable insigh...
ts, and exception management tools. 3. Proactive Exception Management & Risk Mitigation. -Receive real-time dashboards and predictive service-risk triggers to address disruptions before they escalate. -Automate exception handling with faster data refresh rates and a centralized workflow for updating loads, commenting, or tracking deviations. 4. Analytics, BI & Strategic Insights. -Gain visibility into operations using weather, traffic analytics, KPIs, and disruption indicators. -Use flexible KPI dashboards and reporting to measure global performance, detect trends, and support data-driven decisions. -Empower smarter logistics strategy with generative AI tools, AI-enabled audit and payment workflows (via OCR), and predictive load-cost modeling. 5. Enterprise-Grade Flexibility & Evolution. -Built to evolve, Uber Freight’s TMS adapts to the complexity of growing enterprise operations—with flexibility, security, reliability, and speed embedded at its core. -The Control Tower serves as a customizable home screen, surfacing critical information the moment teams log in. 6. Operational Efficiency & Cost Control. -Streamline logistics processes—from appointment scheduling to freight audit and settlement—with automation that boosts productivity and lowers cost. -Intelligent load-matching and routing reduce empty miles—by up to 10–15%—helping shippers contain costs and improve sustainability. Why This Matters for & Enterprise Businesses: -Scale-ready: Built for complex, multimodal supply chains—not small volume or low-touch operations. -Unified Platform: Procurement, execution, visibility, settlement, BI, and analytics—all in one system. -Predictable Savings & ROI: Optimized routing and AI-driven pricing deliver measurable cost reductions and efficiency gains. -Agile & Future-Proof: Continually enhanced with AI, modular interface upgrades, and global visibility support. -Control Center Advantage: The modern Control Tower empowers logistics teams with instant insights and faster decision-making.

Uber Freight Screenshots

0
0
1

Uber Freight Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Uber Freight Features

    • Popular features found in Freight
      3PL Management
      Accounting
      Customer Management
      Document Management
      Quotes/Estimates
      Rate Management
      Route Optimization
      Shipping Management
      Transportation Management
      Truckload Management
    • More features of Uber Freight
      Carrier Management
      Communication Management
      EDI
      For Freight Operations
      Generative AI
      Geographic Maps
      GPS
      Maintenance Management
      Reporting/Analytics
      Reporting & Statistics
      Routing
      Scheduling
      Scorecards
      Shipment Tracking
      Vehicle Tracking

    Uber Freight Integrations

    NetSuite
    NetSuite

    Uber Freight User Reviews

    Overall Rating

    3.7

    Ratings Breakdown

    5

    46%

    4

    18%

    3

    14%

    2

    4%

    1

    18%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    3.8

    Customer support

    3.5

    Functionality

    4.0

    VR

    Verified
    Reviewer

    Medical Devices

    201-500 employees

    Used monthly for less than 6 months

    Review source

    Reviewed August 2022

    Uber Freight simplifies logistics for the small business

    5

    It’s been great and I hope it expands

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    It’s ability to easily coordinate shipments on a mobile device when you are on the go
    Cons:
    Sometimes the shipping times and options do not fall within the desired delivery

    Reasons for switching to Uber Freight

    Easier logistically

    Read More

    SE

    Sandra E.

    Verified reviewer

    Warehousing

    2-10 employees

    Used weekly for less than 12 months

    Review source

    Reviewed October 2025

    Value money because saving so many steps and we can set appointment tender correct amount and more things

    5

    Well my expirence is wonderfull I think is easy to learn because we just start usse Ubrer freight for our Office depot orders I really recomended I like

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Well the most I like about uber freight easy of use easy to learn you can found order with shipment number or PO number you can see routes going to diferents places and planing pickup about customer services in case you can get in easy you just request for help support and they send you fast code by email
    Cons:
    Well I don't like sometimes is disconected really I don't know what reason happend this I'm not sure is our internet or an issue with the web site

    Read More

    PG

    PARSU G.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2025

    Love to work with uber

    1

    Only the reason uber freight don’t accept good carrier.my carrier is outstanding Fmcsa safety ratings.even uber don’t accept

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Uber freight remove my load board since 2022 with out any reason i am keep on calling for reactivated keep saying only one sentences call us back after 6 month its been from 2022 till December 2025 no this is moving any where does still exist uber freight.
    Cons:
    i love to work with uber freight through bookings from apps and send counter offer also but i loss my home to work with uber freight any more.

    Reasons for choosing Uber Freight

    ITS OKEY TO HAUL UBERFREIGHT SOME WHAT IN SITUATION

    Read More

    RK

    Radoslaw K.

    Verified reviewer

    Warehousing

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2025

    TMS Tool Used to Schedule the Warehouse

    4

    Easy to view and use TMS system that at times poses a challenge to fix mistakes.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of view of the daily inbound and outbound volumes. Helps the warehouse plan all the shipments for the following days, as well as, to make sure there is dock capacity for all the inbounds.
    Cons:
    Challenging to change shipping times after closing the orders. Sometimes a teammate can click the wrong thing or enter the wrong information and in turn that affects the transportation score.

    Read More

    DJ

    Douarou J.

    Verified reviewer

    Music

    Self-Employed

    Used daily for free trial

    Review source

    Reviewed October 2024

    Uber freight review

    5

    Best to send all your product to destinantion in the world

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Best logistic for entreprise and all user to deliver product end to end
    Cons:
    Fast to receive product in the world available for many oders

    Read More

    FS

    FRANK S.

    Verified reviewer

    Logistics and Supply Chain

    11-50 employees

    Used weekly for less than 6 months

    Review source

    Reviewed May 2025

    uber freight

    5

    very pleased with this platform for owner operators

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of finding loads to move within the region
    Cons:
    The updates of the products. needs more frequent updates.

    Read More

    TL

    Tamara L.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used weekly for less than 12 months

    Review source

    Reviewed April 2024

    lack of communication, terrible customer service!

    1

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    It was easy to use overall, rates were pretty low low though, but some of my drivers still preferred booking with UF
    Cons:
    They suspended my account without a warning and never replied my emails. I've worked with UF for a year then out of nowhere account suspended even though my score was perfect. the outsourced customer service is terrible, not helpful, they don't know what is what when you call them.

    Read More

    NO

    Nicky O.

    Verified reviewer

    Textiles

    2-10 employees

    Used monthly for free trial

    Review source

    Reviewed April 2024

    It’s a great free trial experience.

    5

    Overall my experience has been good. I used a free trial but once my business picks up more I may sign up.

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    I can easily coordinate shipments on my phone. It’s easy, fast, and affordable! I like that!
    Cons:
    Uber freight doesnt count the hours the driver is using. So the delivery times are not always correct

    Read More

    CA

    Cindy A.

    Verified reviewer

    Sports

    2-10 employees

    Used monthly for more than 2 years

    Review source

    Reviewed December 2023

    Worst customer service and reliability in freight

    2

    I had 2 trouble-free loads in 2020, but since then have had nothing but stress, hassle and expensive damages from this company. Two separate loads at separate times where the driver didn't show and UBER Freight did nothing about it and left my order hanging open for days with no movement and poor communication. I ended up just canceling and booking elsewhere. The final straw was when I booked a simple load across town (7 miles) and the driver managed to overturn drums that were securely strapped. 14 years of shipping these drums and I've never had a single instance of damage. I had reports of poor vehicle conditions from both the origination and destination points and a route map that showed he literally drove in circles over the course of the 3 hours he took to travel 7 miles. The driver lied about the timing saying he had to wait for a dock and was sitting outside when no dock appointment was required. He said the damage occurred at the drop off by the destination staff. UBER denied my claim. WORST customer service EVER.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    1
    Customer support
    3
    Functionality
    icon
    Pros:
    Low cost compared to alternatives and easy to use platform for booking.
    Cons:
    Cancelled loads without notice. Little information or help from staff to re-book cancelled loads - they pretty much just tell you they will let you know when they find a driver and then radio silence. TERRIBLE claims process when there is an issue. Will side with the carrier even if you have proof and all they have is the word of the driver that created the problem. You can pretty much assume you won't get a dime.

    Reasons for switching to Uber Freight

    Cost. I won't do it again, however. The savings are not worth the hassle or and cost of damages that can't be reimbursed.

    Read More

    Sam's profile

    Sam B.

    Verified reviewer

    Logistics and Supply Chain

    11-50 employees

    Used monthly for less than 6 months

    Review source

    Reviewed June 2022

    The perspective from a freight forwarder

    3

    You get what you pay for. Uber is cheap, which means they are paying the drivers less than they could be making elsewhere, and the avalanche of disappointment continues to flow downhill. I want to root for Uber Freight because it is the closest thing the US has to Huolala, a similar app in China. That service is excellent! But if you look at the B2C Uber, the future looks like they will continue to try their hardest to pay their drivers the least possible amount while spending their profits on anything other than supporting those who move their freight. I hope I am wrong with this as they continue to grow. But I will suggest to anyone thinking about using them to do what I recommend all of our customers do. Take 1-2 of your non-urgent shipments, and test them with them. See how things go.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Many of our customers use Uber Freight, and some ask us to handle the bookings and arrange the pick-ups. Uber Freights app is just about as useful as ordering a car on their B2C app. It is incredible, the rates are often below-market pricing, and few competitors in this space have made a booking app this easy. And that is about all the pros I have.
    Cons:
    When Uber Freight works, it is like magic. But most of the time, we see driver cancellations, too late, too early, or any issues. Usually, anytime our clients use Uber Freight, we work with them to arrange 1-2 shipments, and then they stop using them altogether. Their app does a tremendous job making a great first impression, but once it comes time to fulfill unless you can have loose pickup and delivery times, good luck relying on them.

    Read More

    Showing 1 - 10 of 28 Reviews

    Popular Uber Freight Alternatives

    Main Product
    Uber Freight

    Uber Freight

    3.7
    (28)

    Ratings Breakdown

    • 4.36Ease of use
    • 3.84Value for money
    • 3.54Customer support
    • 3.96Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.65Ease of use
    • 4.53Value for money
    • 4.37Customer support
    • 4.55Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.0Ease of use
    • 4.0Value for money
    • 4.0Customer support
    • 4.0Functionality

    Pricing

    Starting at $0.28 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.82Ease of use
    • 4.79Value for money
    • 4.88Customer support
    • 4.54Functionality

    Pricing

    Starting at $599.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.88Ease of use
    • 4.90Value for money
    • 4.88Customer support
    • 4.83Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.38Ease of use
    • 4.21Value for money
    • 4.22Customer support
    • 4.13Functionality

    Pricing

    Available upon request

    Get Price

    Other Top Recommended Freight Software

    Excalibur WMS
    Excalibur WMS

    4.3 (31)

    Recently recommended 34 times

    Tai TMS
    Tai TMS

    4.4 (73)

    Recently recommended 26 times

    Alvys TMS
    Alvys TMS

    4.4 (51)

    Recently recommended 26 times

    Item
    Item

    4.6 (16)

    Recently recommended 24 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Uber Freight with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice