Forumbee 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Forumbee

4.9

(18)

Pricing

Starting at $250.00 per month

About Forumbee

Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and private communities.

Forumbee allows users to customize the forum with built-in themes or their own branding, colors, and logos. With Q&A forums, members can post questions and helps others by answering and sharing their knowledge. The searchable knowledge base of Forumbee enables members to access the help and how-to articles. Users can create private communities within the website to ensure confidentiality.

Forumbee offers a range of moderation tools including user-rights control over the content and ability to suspend, ban and manage those who break community policies. It has an activity wall, which shows real-time activity across the community. Members can share images, photos, videos, ask questions, start discussions and leave comments.

Forumbee offer mobile forums which are optimized for mobiles devices with built-in support for Android, iOS, and mobile web browsers.

Forumbee Screenshots

Forumbee Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

per month

No plan information available

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Forumbee Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Forumbee
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Chat/Messaging
Content Creation
Customizable Branding
Customizable Fields
Customizable Templates
Document Storage
Drag & Drop
Email Reminders
Engagement Tracking
Event Management
Feedback Management
Filtering
Full Text Search
Gamification
Group Management
Ideation
Knowledge Base Management
Live Chat
Member Directory
@mentions
Mobile Access
Moderation
Monitoring
Multi-Language
Personalization
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Single Sign On
Social Media Integration
SSL Security
Tagging
Third-Party Integrations
User Management
Visual Analytics

Forumbee Integrations

Slack

Zendesk Suite

Google Analytics 360

Zapier

Google Forms

Google Maps

Forumbee User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.6

Grigory M.

Verified reviewer

Research

11-50 employees

Used daily for less than 6 months

Reviewed May 2021

Only compliments

We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to [SENSITIVE CONTENT HIDDEN] who helped with the design, account set-up, support, training and everything else for the project.

Cons:

There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market.

Reasons for choosing Forumbee

Better design, better support, faster installation.

Reasons for switching to Forumbee

Forum functionality was lacking on Moodle.

Vendor Response

Hi Grigory, thank you very much for the review! We are happy to hear that you have been extremely satisfied with your experience! Your feedback on additional features you would like is very helpful and we are considering these for future product updates. We look forward to continuing to support you in the growth of your community!

Replied May 2021

Christine M.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for less than 2 years

Reviewed May 2021

The most intuitive SAAS product in our tech stack

We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. [SENSITIVE CONTENT HIDDEN] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep [SENSITIVE CONTENT HIDDEN]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route.

Cons:

While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos.

Vendor Response

Hi Christine, we are thrilled to hear you have had a great experience with Forumbee! Thank you very much for your feedback and your kind words! We look forward to continuing to support you and your team. Thanks also for the feedback on article customization! We will follow up to assist with that.

Replied May 2021

Daniel B.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Reviewed May 2021

Thoughts on Forumbee

This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving.

Cons:

There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments.

Vendor Response

Hi Daniel, thank you so much for your review and sharing your thoughts! We are thrilled to hear that Forumbee has been a good tool for your community! Thanks also for your suggestions for improvements and will share that with our product team. If there is anything else we can do to assist, please let us know. Thanks again!

Replied May 2021

Kaitie D.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Amazing product and support

We have branded help centers for a dual sided marketplace as well as an internal help center, and we have always received incredible support from [SENSITIVE CONTENT HIDDEN] in particular.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT HIDDEN] !!!! Also how customizable/brandable everything is.

Cons:

My only small qualm is the search functionality and keyword tagging capabilities aren't quite at the level of expect. This is easily remedied by learning the title or contents of your articles, which doesn't take long. I also wish there were a way to override CSS in one-off scenarios. So minor, though!!

Vendor Response

Hi Kaitie, thank you so much for your review! This reviews site removes names from reviews which is why the name of your account manager in your post was replaced with "sensitive content hidden", but we know who your account manager is and she is absolutely *thrilled* to hear your positive feedback! Thanks also for your feedback for feature improvements, we are sharing that with the product team. If there is anything else we can do to assist, please let us know! Cheers!

Replied May 2021

Apryl G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Forumbee is amazing--and it's the customer-centric focus that makes it so!

Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important!

Cons:

There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so.

Reasons for switching to Forumbee

It was too operationally costly to continue to support these systems in-house, especially given these systems were not in our realm of expertise.

Vendor Response

Hi Apryl, thank you so much for your amazing review, we are truly grateful! Our team has enjoyed working with you and the Kiva team over the years and are thrilled that Forumbee has been a valuable solution for your organization. We look forward to bringing continued improvements to text formatting and search functions. Thank you for your insights and feedback!

Replied May 2021

Kevin W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed May 2021

Forumbee online community is a great draw for users

Our company develops and manages web sites and we’ve been integrating Forumbee into our solutions for years. The Forumbee product provides the functions our clients want in an online community. It is a powerful value-add feature that users find easy to use and visit frequently. Forumbee integrates easily and well with our programming features like single-sign-on. The Forumbee team is very supportive and responsive whenever we need them.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Users like the features they find in the Forumbee online community. And I like that users 'get it' quickly and require little support or training. Our team finds it is easy to setup and customize with a logo, themes, and features

Cons:

More tailorable layouts and more color and style themes would be a nice enhancement.

Vendor Response

Hi Kevin, thank you very much for sharing your feedback! We are extremely happy to hear that you have had a such a positive experience! We truly appreciate your business for the last several years and look forward to continuing to support you in your community initiatives!

Replied May 2021

Patrick F.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Best customer service we have ever experienced

Fantastic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to understand and use. The admin side of things is very intuitive and simple to set up so non-developers can moderate the forums. The best part of everything though was the customer service. Without a doubt, the most attentive and helpful customer service we have ever experienced with a 3rd party service. [SENSITIVE CONTENT HIDDEN] has been extremely helpful the entire time we have used Forumbee. Not only did he answer our questions when we had them, but he also gave extremely detailed step-by-step instructions on how to implement various features. [SENSITIVE CONTENT HIDDEN] gave us great recommendations that helped us keep our custom code simpler and easier to manage in the long term. 10/10 application. 11/10 customer service.

Cons:

Nothing. Whenever we ran into issues, [SENSITIVE CONTENT HIDDEN] helped us immediately and offered us very good solutions, as well as recommendations that would help us avoid future issues.

Jennifer G.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Reviewed June 2021

Forumbee Was a Game Changer for Our Organization

The experience with Forumbee has been one of the best I've had with any service company to date. We work with [SENSITIVE CONTENT HIDDEN] who is incredibly responsive, informed and gets anything we need done quickly and correctly. The platform is top-notch and so is the staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have members around the world so for our organization the community aspect and ability for members to connect so easily through the platform is terrific. Its so simple to use and user-friendly and the security features are very good which was important to us.

Cons:

We haven't come across anything that we haven't liked or has been a challenge yet.

Vendor Response

Hi Jennifer, thank you very much for sharing a review! We are thrilled you have had such a positive experience with the platform and our service team! We look forward to continuing to support you in your community initiatives! Thank you!

Replied June 2021

Debbie D.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed May 2021

Forumbee: A Fantastic Forum

We have nothing but positive things to say about our experience with Forumbee, from the ease of use and implementation to the excellent customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive, secure, and remarkable support response when needed very infrequently over the years.

Cons:

We use this for an educational program, so one feature I would love is if we could set a time for threads to close automatically (for example, at the homework deadline time.)

Reasons for switching to Forumbee

Wanted something secure and off of social media.

Vendor Response

Hi Debbie, thank you for taking time to share your feedback! We truly appreciate your business and are very happy to hear that you have had a positive experience. Thanks also for sharing your feature request! We are tracking it to be considered in our future product development plans. If there is anything else we can do to assist, please let us know.

Replied May 2021

Carla d.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed May 2021

Outstanding customer service and support

Excellent thanks to Alexia!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We introduced Forumbee to our network for our first online annual conference and it was adopted with great enthusiasm. Our customer service support person, [SENSITIVE CONTENT HIDDEN], is always available with helpful tips. She is patient and able to work with non-tech staff members. A true pleasure to work with which is why we have expanded our use of the platform to include our peer learning and working groups, as well as a Member Space.

Cons:

We would greatly appreciate that notifications include the organization of the person who is joining. Currently, it only features the name and country. With organizational members in 150 countries, it is impossible to identify if the new participant belongs to a member organization or not. We fervently hope the programmers will make this important change!

Reasons for choosing Forumbee

Recommended by SEEP member, EcoVentures.

Vendor Response

Hi Carla, thank you for taking time to write a review! We are very glad that Forumbee was adopted enthusiastically by your network, and that your support experience has been so positive! We appreciate your feedback on the content of the email notifications, our product team will review this. Thanks again!

Replied May 2021

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