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ITM IT Asset Management

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Overview

ITM IT Asset Management 2026: Benefits, Features & Pricing

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  • Overview
  • Screenshots
  • Top Alternatives Preview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

ITM IT Asset Management
ITM IT Asset Management
5.0
(25)

Pricing

Starting at $49.00 per month

About ITM IT Asset Management

ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets.

Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets.

IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready,
ISO 27001 ready and IT Act ready.

ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionali...

ties such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT & non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management. It lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations. Users can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters. Professionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets.

ITM IT Asset Management Screenshots

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ITM IT Asset Management Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

per feature, per month

No plan information available

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    ITM IT Asset Management Features

    • Popular features found in Help Desk
      Access Controls/Permissions
      Activity Dashboard
      Alerts/Escalation
      Automated Routing
      Collaboration Tools
      Macros/Templated Responses
      Multi-Channel Communication
      Real-Time Notifications
      Reporting/Analytics
      Self Service Portal
      Service Level Agreement (SLA) Management
      Workflow Management
    • More features of ITM IT Asset Management
      Activity Tracking
      Alerts/Notifications
      API
      Asset Tracking
      Audit Management
      Audit Trail
      Barcode/Ticket Scanning
      Change Management
      Compliance Management
      Compliance Tracking
      Configurable Workflow
      Configuration Management
      Contract/License Management
      Cost Tracking
      Customizable Branding
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Data Import/Export
      Data Visualization
      Email Management
      Incident Management
      Inventory Control
      Inventory Management
      Knowledge Base Management
      Maintenance Management
      Mobile App
      Monitoring
      Prioritization
      Problem Management
      Procurement Management
      Real-Time Reporting
      Reporting & Statistics
      Requisition Management
      Supplier Management
      Support Ticket Management
      Task Management
      Third-Party Integrations
      Ticket Management
      User Management

    ITM IT Asset Management Integrations

    DealersLink
    DealersLink
    Microsoft Azure
    Microsoft Azure

    ITM IT Asset Management User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    96%

    4

    4%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.8

    Customer support

    4.6

    Functionality

    4.8

    Have you used ITM IT Asset Management and would like to share your experience with others?

    Shadab's profile
    Shadab A.

    Verified reviewer

    Market Research

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed February 2020

    Very much Worthy using ITM as a Ticketing and Asset Management Tool

    5

    It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The user friendly architecture and full of worthy utilities make this software more reliable and handy
    Cons:
    I would say Nothing,this is simply a good software everyone should use once

    Reasons for choosing ITM IT Asset Management

    cost effective and bundle of utility

    Reasons for switching to ITM IT Asset Management

    User friendlynes and yes the cost

    Read More

    Ss
    Sanno s.

    Verified reviewer

    Real Estate

    11-50 employees

    Used daily for free trial

    Review source

    Reviewed February 2026

    Comprehensive & Reliable IT Asset Management Solution

    5

    Overall, my experience with ITM IT Asset Management has been positive. It’s a solid and dependable tool that does what it promises without overcomplicating things. After the initial learning phase, it becomes a reliable part of daily IT operations and helps keep asset information organized and accurate. It’s especially useful for teams that want better control and visibility over their IT environment.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Provides a complete platform to manage IT assets, tickets, patching, and maintenance all in one place making daily IT tasks more organized and streamlined. The dashboard and reporting tools are rich in data and help give great visibility into your entire inventory and support processes.
    Cons:
    I feel that the depth of features makes the system slightly complex to learn at first. UI elements could be made more intuitive for beginners. Because it has so many modules, getting comfortable with all parts might take a little time and training.

    Read More

    AK
    Abhishek K.

    Verified reviewer

    Financial Services

    10000+ employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2026

    Smooth and effective IT Management Tool

    5

    ITM provide a stable,reliable and well structure platform for managing assets and ticketing and also it helps for real time synchronisation

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    ITM gives a single dashboard to view all tickets and device details which makes monitoring easy and also it works well for organizations
    Cons:
    Since ITM has many features new users may find it slightly complex at first and in certain modules like patch users expect feedback fast

    Read More

    AG
    Ankur G.

    Verified reviewer

    Information Technology and Services

    5001-10000 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2026

    Best-in-Class IT Asset Management Experience

    5

    My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    This is a complete asset management solution built on advanced technology. The dashboard is highly intuitive and delivers rich, actionable insights. It comes fully integrated with a robust service-desk solution, and the reporting structure stands out as best in its class.
    Cons:
    While the solution is powerful, the user interface in certain areas could be more intuitive, especially for first-time users.

    Read More

    PD
    Pardeep D.

    Verified reviewer

    Telecommunications

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2026

    A Scalable and User-Friendly IT Management Tool

    5

    Overall, my experience with ITM has been very positive. The platform effectively centralizes asset management, ticketing, patch management, and scheduled maintenance, making IT operations more streamlined and efficient

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The centralized dashboard provides clear visibility into assets and tickets It also scales well as the number of devices and users grows, making it suitable for both small and large IT environments.
    Cons:
    Initial setup and configuration may take some time for complex environments. However, once configured, ITM runs smoothly and significantly simplifies IT operations.

    Read More

    SC
    Saksham C.

    Verified reviewer

    Information Services

    10000+ employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2026

    Enhancing Efficiency Through Smart Asset Tracking

    5

    ITM IT Asset Management has proven to be a scalable and dependable solution. It supports our growing infrastructure needs while maintaining transparency and control over assets. It has become an important tool in optimizing IT management processes.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Its centralized and structured approach to managing IT assets. It makes tracking hardware, software, licenses, and patch updates very efficient and transparent
    Cons:
    While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements

    Read More

    AA
    Ankit A.

    Verified reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2026

    A Powerful Tool for Organized Asset Management

    5

    Using ITM IT Asset Management has made asset lifecycle management much more efficient. From tracking procurement to monitoring updates and maintenance, everything is well organized. It has helped improve operational efficiency and accountability within the team.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    the user-friendly interface and role-based access control make it easy for teams to manage responsibilities securely and effectively.
    Cons:
    While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements

    Read More

    RP
    Roshan P.

    Verified reviewer

    Civil Engineering

    51-200 employees

    Used daily for free trial

    Review source

    Reviewed February 2026

    My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use,

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.
    Cons:
    My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.

    Read More

    SK
    Shivani K.

    Verified reviewer

    Computer Software

    51-200 employees

    Used daily for free trial

    Review source

    Reviewed February 2026

    Streamlining IT Asset Tracking with Ease

    5

    Overall, my experience with ITM IT Asset Management has been very positive. It has streamlined our asset tracking process, improved visibility across departments, and reduced manual effort significantly. The system is reliable and helps maintain better control over IT resources.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    What I liked most about ITM IT Asset Management is its centralized and structured approach to managing IT assets. It makes tracking hardware, software, licenses, and patch updates very efficient and transparent.
    Cons:
    Initially, some advanced features required a bit of time to understand fully. However, once familiar with the system, it becomes very efficient and powerful to use.

    Read More

    AC
    Abhishek C.

    Verified reviewer

    Computer Software

    11-50 employees

    Used weekly for free trial

    Review source

    Reviewed March 2026

    Enhancing efficiency through smart asset tracking

    5

    My overall experience has been smooth and productive the interference is user friendly and the structured workflows make daily operations easy to manage

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    It has user friendly interface and role based access controls which make it easy for teams to manage assets,tickets and also it has reporting features which helps to reduce manual work and improves overall operation control
    Cons:
    While the platform covers most asset management needs very well having a few more customisation options for reports and dashboards

    Read More

    Showing 1 - 10 of 25 Reviews
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