ITM IT Asset Management 2026: Benefits, Features & Pricing
Wondering if ITM IT Asset Management is right for your organization?
Our Help Desk Software selection experts can help you in 15 minutes or less.
- Overview
- Screenshots
- Top Alternatives Preview
- Pricing and Plans
- Features
- Integrations
- User Reviews
- Popular Comparisons
Overview
Pricing
Starting at $49.00 per month
About ITM IT Asset Management
ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets.
Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets.
IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready,
ISO 27001 ready and IT Act ready.
ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionali...
ties such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT & non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management. It lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations. Users can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters. Professionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets.ITM IT Asset Management Screenshots

ITM IT Asset Management Pricing and Plans
Basic
$49.00
No plan information available

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
ITM IT Asset Management Features
- Popular features found in Help DeskAccess Controls/PermissionsActivity DashboardAlerts/EscalationAutomated RoutingCollaboration ToolsMacros/Templated ResponsesMulti-Channel CommunicationReal-Time NotificationsReporting/AnalyticsSelf Service PortalService Level Agreement (SLA) ManagementWorkflow Management
- More features of ITM IT Asset ManagementActivity TrackingAlerts/NotificationsAPIAsset TrackingAudit ManagementAudit TrailBarcode/Ticket ScanningChange ManagementCompliance ManagementCompliance TrackingConfigurable WorkflowConfiguration ManagementContract/License ManagementCost TrackingCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsData Import/ExportData VisualizationEmail ManagementIncident ManagementInventory ControlInventory ManagementKnowledge Base ManagementMaintenance ManagementMobile AppMonitoringPrioritizationProblem ManagementProcurement ManagementReal-Time ReportingReporting & StatisticsRequisition ManagementSupplier ManagementSupport Ticket ManagementTask ManagementThird-Party IntegrationsTicket ManagementUser Management
ITM IT Asset Management Integrations
ITM IT Asset Management User Reviews
Overall Rating
5.0
Ratings Breakdown
5
96%
4
4%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.8
Customer support
4.6
Functionality
4.8
Have you used ITM IT Asset Management and would like to share your experience with others?

Verified reviewer
Market Research
1001-5000 employees
Used daily for more than 2 years
Reviewed February 2020
Very much Worthy using ITM as a Ticketing and Asset Management Tool
5
It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level
Ratings Breakdown
Reasons for choosing ITM IT Asset Management
cost effective and bundle of utility
Reasons for switching to ITM IT Asset Management
User friendlynes and yes the cost
Read More
Verified reviewer
Real Estate
11-50 employees
Used daily for free trial
Review sourceReviewed February 2026
Comprehensive & Reliable IT Asset Management Solution
5
Overall, my experience with ITM IT Asset Management has been positive. It’s a solid and dependable tool that does what it promises without overcomplicating things. After the initial learning phase, it becomes a reliable part of daily IT operations and helps keep asset information organized and accurate. It’s especially useful for teams that want better control and visibility over their IT environment.
Ratings Breakdown
Read More
Verified reviewer
Financial Services
10000+ employees
Used daily for less than 2 years
Review sourceReviewed January 2026
Smooth and effective IT Management Tool
5
ITM provide a stable,reliable and well structure platform for managing assets and ticketing and also it helps for real time synchronisation
Ratings Breakdown
Read More
Verified reviewer
Information Technology and Services
5001-10000 employees
Used daily for less than 2 years
Review sourceReviewed January 2026
Best-in-Class IT Asset Management Experience
5
My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.
Ratings Breakdown
Read More
Verified reviewer
Telecommunications
10000+ employees
Used daily for less than 12 months
Review sourceReviewed January 2026
A Scalable and User-Friendly IT Management Tool
5
Overall, my experience with ITM has been very positive. The platform effectively centralizes asset management, ticketing, patch management, and scheduled maintenance, making IT operations more streamlined and efficient
Ratings Breakdown
Read More
Verified reviewer
Information Services
10000+ employees
Used daily for less than 2 years
Review sourceReviewed March 2026
Enhancing Efficiency Through Smart Asset Tracking
5
ITM IT Asset Management has proven to be a scalable and dependable solution. It supports our growing infrastructure needs while maintaining transparency and control over assets. It has become an important tool in optimizing IT management processes.
Ratings Breakdown
Read More
Verified reviewer
Information Technology and Services
1001-5000 employees
Used daily for less than 12 months
Review sourceReviewed February 2026
A Powerful Tool for Organized Asset Management
5
Using ITM IT Asset Management has made asset lifecycle management much more efficient. From tracking procurement to monitoring updates and maintenance, everything is well organized. It has helped improve operational efficiency and accountability within the team.
Ratings Breakdown
Read More
Verified reviewer
Civil Engineering
51-200 employees
Used daily for free trial
Review sourceReviewed February 2026
My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use,
5
Ratings Breakdown
Read More
Verified reviewer
Computer Software
51-200 employees
Used daily for free trial
Review sourceReviewed February 2026
Streamlining IT Asset Tracking with Ease
5
Overall, my experience with ITM IT Asset Management has been very positive. It has streamlined our asset tracking process, improved visibility across departments, and reduced manual effort significantly. The system is reliable and helps maintain better control over IT resources.
Ratings Breakdown
Read More
Verified reviewer
Computer Software
11-50 employees
Used weekly for free trial
Review sourceReviewed March 2026
Enhancing efficiency through smart asset tracking
5
My overall experience has been smooth and productive the interference is user friendly and the structured workflows make daily operations easy to manage
Ratings Breakdown
Read More
Popular ITM IT Asset Management Alternatives
ITM IT Asset Management
Ratings Breakdown
- 4.72Ease of use
- 4.79Value for money
- 4.60Customer support
- 4.79Functionality
Pricing
Starting at $49.00 per month
Ratings Breakdown
- 4.86Ease of use
- 4.58Value for money
- 4.87Customer support
- 4.62Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.09Ease of use
- 4.17Value for money
- 4.75Customer support
- 4.51Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.24Ease of use
- 4.36Value for money
- 4.49Customer support
- 4.29Functionality
Pricing
Starting at $108.00 per month
Ratings Breakdown
- 4.70Ease of use
- 4.79Value for money
- 4.75Customer support
- 4.66Functionality
Pricing
Starting at $1338.75 per year
Other Top Recommended Help Desk Software

Stuck Between Options?
Our experts can help you compare ITM IT Asset Management with other top options, so you can find the best fit for your needs.









