ITM IT Asset Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ITM IT Asset Management

4.9

(19)

Pricing

Starting at $49.00 per month

About ITM IT Asset Management

ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets.

Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets.

IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready,
ISO 27001 ready and IT Act ready.

ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionali...

ITM IT Asset Management Screenshots

ITM IT Asset Management Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per feature, per month

No plan information available

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ITM IT Asset Management Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of ITM IT Asset Management
Activity Tracking
Alerts/Notifications
API
Asset Tracking
Audit Management
Audit Trail
Barcode/Ticket Scanning
Change Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Email Management
Incident Management
Inventory Control
Inventory Management
Knowledge Base Management
Maintenance Management
Mobile App
Monitoring
Prioritization
Problem Management
Procurement Management
Real-Time Reporting
Reporting & Statistics
Requisition Management
Supplier Management
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
User Management

ITM IT Asset Management Integrations

DealersLink

Microsoft Azure

ITM IT Asset Management User Reviews

Overall Rating

4.9

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.6

Functionality

4.8

Have you used ITM IT Asset Management and would like to share your experience with others?

Shadab A.

Verified reviewer

Market Research

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2020

Very much Worthy using ITM as a Ticketing and Asset Management Tool

It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user friendly architecture and full of worthy utilities make this software more reliable and handy

Cons:

I would say Nothing,this is simply a good software everyone should use once

Reasons for choosing ITM IT Asset Management

cost effective and bundle of utility

Reasons for switching to ITM IT Asset Management

User friendlynes and yes the cost

Ankur G.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Best-in-Class IT Asset Management Experience

My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a complete asset management solution built on advanced technology. The dashboard is highly intuitive and delivers rich, actionable insights. It comes fully integrated with a robust service-desk solution, and the reporting structure stands out as best in its class.

Cons:

While the solution is powerful, the user interface in certain areas could be more intuitive, especially for first-time users.

Abhishek K.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Smooth and effective IT Management Tool

ITM provide a stable,reliable and well structure platform for managing assets and ticketing and also it helps for real time synchronisation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ITM gives a single dashboard to view all tickets and device details which makes monitoring easy and also it works well for organizations

Cons:

Since ITM has many features new users may find it slightly complex at first and in certain modules like patch users expect feedback fast

Naresh N.

Verified reviewer

Executive Office

10000+ employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Powerfull IT Asset Management with integrated Ticketing

Overall my experience with ITM has been very positive. The platform effectively centralized asset management .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It brings together ticketing , device management , patch management and many other functionalities through which it makes daily IT operations much more organized

Cons:

There isn't much to dislike about ITM Occassionally, minor UI enhancements could make navigation even more initiative but overall the platform is stable ,reliable and continuous improving

Pardeep D.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Review source

Reviewed January 2026

A Scalable and User-Friendly IT Management Tool

Overall, my experience with ITM has been very positive. The platform effectively centralizes asset management, ticketing, patch management, and scheduled maintenance, making IT operations more streamlined and efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The centralized dashboard provides clear visibility into assets and tickets It also scales well as the number of devices and users grows, making it suitable for both small and large IT environments.

Cons:

Initial setup and configuration may take some time for complex environments. However, once configured, ITM runs smoothly and significantly simplifies IT operations.

Adnan S.

Verified reviewer

Accounting

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

ITM IT Asset Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

history is recorded my user, and we can also get the history by hostname

Cons:

ITM IT Asset Management is a great tool for tracking and managing assets. It's reliable, easy to use, and helps keep everything well-organized

Sultan S.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for free trial

Review source

Reviewed November 2025

Great asset-visibility, but needs smoother onboarding

A reliable and powerful tool for managing IT assets efficiently. Once set up, it offers strong value, clear insights, and better control for mid-sized organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ITM IT Asset Management provides excellent visibility across all IT assets, from laptops to software licenses. The dashboard and reports are intuitive, making it easy to track utilization, depreciation, and compliance. Integration with inventory and help desk systems is seamless, creating a unified asset management experience.

Cons:

The initial setup and data import can be time-consuming, and the interface feels slightly dated. Mobile usability and pricing transparency could also be improved.

Santosh S.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

ITM Asset Management best in the class

It is a complete solution for Asset management with advanced technology, The Dashboard is Amazing and equipped with high-expectation information. Integrated with the complete package of Service-Desk solution. Reporting Structure is best in the class.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. User Friendly operations. 2. Very flexible application in terms of customization and integration. 3. Data relaibility & Security 4. Prompt Skilled Technical Support

Cons:

Each aspect of the application has been tested thoroughly but Have not found any single cons related to the ITM IT Asset Management.

Verified

Reviewer

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2018

17 Year Experience in IT infrastructure, Asset Management, IT Technical support.

Manage IT and others department ticking and asset management of Hardware as well as software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and process like the most. Database export import and assign policy for users is the most likely good.

Cons:

UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.

Vendor Response

Thanks forsharing your valuable Feedback

Replied December 2025

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed February 2018

Sofware provide access to every user so that it can bring transparency in the Org. It's amazing !!

It saved lot of time and money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used this product to manage the infrastructure of 60 computer systems, 50 mobiles, and around 15 DGPS survey devices . We, two people, giving support to our organization with very less overhead (specially in the downtime). This software made this possible. This is a good package in a slim fit. The best part is they are very open to added functionalities as needed. I am very satisfied with their support and customization. Their upfront communication keeps us reliable. Features i loved 1. Auto warranty check 2. Happiness meter 3. Status Board 4. Tciket Tracking

Cons:

Need Autodiscovery in the tool. This will reduce the manual work and help in automation. Need more integration with Azure cloud

Vendor Response

Thank you for sharing your valuable feedback

Replied February 2018

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