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Support.cc

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Overview

Support.cc 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Support.cc
Support.cc
5.0
(3)

Pricing

Starting at $14.99 per month

About Support.cc

Support.cc is a cloud-based ticketing system that assists small and medium-sized enterprises in providing customer support. Users can handle client interactions, inquiries, issues, feedback, and surveys on the platform. It allows businesses to manage customer discussions across email, phone, chat, social media, and instant messaging, boost agent efficiency with smart automation, offer self-service and branded help centers, and measure critical performance indicators.

Support.cc Screenshots

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Support.cc Pricing and Plans

Starting price: $14.99 per month
Free Trial
Free Version

Cloud

Pricing available upon request

No plan information available

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    Support.cc Features

    • Popular features found in Service Desk
      Change Management
      CMDB
      IT Asset Management
      Mobile Access
      Prioritization
      Problem Management
      Real-Time Notifications
      Remote Access/Control
      Reporting & Statistics
      Self Service Portal
      Service Level Agreement (SLA) Management
      Support Ticket Management
    • More features of Support.cc
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      Analytics
      Automated Routing
      Chatbot
      Customer Communication
      Customer Database
      Customer Support
      Customizable Branding
      Customizable Fields
      Customizable Reports
      Customizable Templates
      Email Management
      Email Templates
      Feedback Management
      Help Desk Management
      Knowledge Base Management
      Live Chat
      Monitoring
      Multi-Channel Communication
      Performance Metrics
      Reporting/Analytics
      Routing
      Support Ticket Tracking
      Surveys & Feedback
      Task Management
      Third-Party Integrations
      Ticket Management
      Workflow Management

    Support.cc Integrations

    Mailjet
    Mailjet
    Amazon SES
    Amazon SES
    SMTP
    SMTP
    Brevo
    Brevo
    Gmail
    Gmail

    Support.cc User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Support.cc and would like to share your experience with others?

    NJ

    Nikhil Kumar J.

    Verified reviewer

    Internet

    10000+ employees

    Used monthly for free trial

    Review source

    Reviewed October 2022

    Value for money

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I got to know about support.cc from linkedin. I used a free account which was very easy, It helps me with different features like ticket management, contact management and CRM app integration. I recommend using it for your business
    Cons:
    All looks good for the price it is best in market

    Read More

    RJ

    Rishu J.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used monthly for free trial

    Review source

    Reviewed October 2022

    Review of Support.cc

    5

    It is very good

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I got to know about support.cc from my business friend. I signed up for a free account and it was set up in minutes. It provides all the features like ticket management, contact management and CRM app integration for your business needs. I recommend using it for your business
    Cons:
    Nothing to dislike. Every feature is very good and user friendly.

    Read More

    VR

    Verified
    Reviewer

    Arts and Crafts

    Self-Employed

    Used weekly for free trial

    Review source

    Reviewed October 2022

    Helped my Business to grow

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have used the support.cc app for free for 14 Days before subscription. The features are very user friendly and helped the business to grow. We use canned messages and group management options in the app. The price is unbelievably low, 500apps offers all 50 apps for just $14.99. I strongly recommend this app for business growth
    Cons:
    Nothing found so far, may be I’ll write after few more months usage

    Read More

    Showing 1 - 3 of 3 Reviews

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