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HHAeXchange

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HHAeXchange

HHAeXchange 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
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Overview

HHAeXchange
HHAeXchange
3.6
(100)

Pricing

Starting at $375.00 per month

About HHAeXchange

HHAeXchange offers a cloud agency management solution for Medicaid and private duty agencies. Integrated applications for billing and payroll, HR and compliance, workforce management and mobile help users to manage clients and caregivers. The system is suitable for agencies with any number of employees or users. It is an innovative homecare software solution designed to meet the needs of providers, managed care organizations (MCOs), and state Medicaid programs. With a purpose-built technology that enables proactive homecare and better health outcomes, HHAeXchange stands out as the only platform that seamlessly connects providers, Medicaid programs, MCOs, and caregivers in one cohesive ecosystem.

One of the key features of HHAeXchange is its technology-driven approach to value-based care. Empowering caregivers to collect real-time data and record observations at the point of care, the platform offers tools like Care Insights and Quality Insights, enabling providers and payers to extract actionable insights and enhance health outcomes. This emphasis on data-driven care delivery sets HHAeXchange apart, allowing users to leverage caregivers' visits for proactive intervention and impr...

oved patient outcomes. This solution offers compliance on the caregiver, visit, and billing fronts. Users manage billing and track errors, and the system also offers ability to batch process invoices, receive electronic payments and interface with accounting and payroll systems. HHAeXchange also interfaces and communicates directly with payer-based systems. These features help users manage claim and invoice accuracy. Drawing on decades of experience in homecare and Medicaid, HHAeXchange understands the challenges of navigating a complex industry with ever-changing regulations. Leveraging their expertise, the platform stays ahead of the curve, enabling users to focus on what matters most while the technology streamlines processes, reduces administrative burden, and ensures compliance. Through its secure and scalable platform, HHAeXchange provides a reliable and user-friendly interface that enhances operational efficiency for providers, caregivers, and payers alike. With a strong focus on security and privacy, HHAeXchange ensures that member data is protected through rigorous security certifications, secure software development practices, and advanced auditing capabilities, maintaining the highest standards of data privacy and confidentiality for all users. HHAeXchange offers a configurable workflow management module that can be modified according to an agency’s needs. Support is offered to configure integrating with third-party systems, as well as for training that can be conducted either remotely or on premise.

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HHAeXchange User Interface

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HHAeXchange Pricing and Plans

Starting price: $375.00 per month
Free Trial
Free Version

Basic

$375.00

per month

No plan information available

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    HHAeXchange Features

    • Popular features found in Home Health Care
      Billing & Invoicing
      Calendar Management
      Care Plan Management
      Claims Management
      Compliance Management
      Electronic Signature
      Mobile Access
      Patient Records Management
      Payroll Management
      Reporting & Statistics
      Task Management
      Time Tracking by Client
    • More features of HHAeXchange
      Activity Dashboard
      Activity Tracking
      API
      Appointment Management
      Assessment Management
      Automated Scheduling
      Charting
      Client Management
      Client Portal
      Clock In/Out
      Communication Management
      Customizable Reports
      Document Management
      Employee Management
      Employee Portal
      Forms Management
      GPS
      HIPAA Compliant
      Home Health Care Management
      Insurance Management
      Invoice Management
      Mobile Alerts
      Monitoring
      Multi-Location
      Real-Time Data
      Real-Time Notifications
      Real-Time Reporting
      Records Management
      Reminders
      Scheduling
      Task Scheduling
      Third-Party Integrations
      Workflow Management

    HHAeXchange Integrations

    Inflowcare
    Inflowcare
    DailyPay
    DailyPay
    Home Care Pulse | Experience Management
    Home Care Pulse | Experience Management
    ADP Workforce Now
    ADP Workforce Now

    HHAeXchange User Reviews

    Overall Rating

    3.6

    Ratings Breakdown

    5

    34%

    4

    30%

    3

    16%

    2

    6%

    1

    14%

    Secondary Ratings

    Ease of Use

    3.7

    Value for money

    3.5

    Customer support

    3.1

    Functionality

    3.7

    MR
    Marshene R.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2022

    Very Easy to use

    4

    Previously 5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    Previously 4
    icon
    Pros:
    It allows me to schedule a caregiver bill for visits all in on shot.
    Cons:
    Sometimes the caregiver complain that their calls does not register.

    Read More

    EB
    Ekaterina B.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for more than 2 years

    Reviewed February 2023

    HHA Exchange is a real every day helper!

    4

    We are using HHA since 2019 for EVV Compliance and scheduling, and so far it's the best software.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease I can use it in everyday Agency operations. It's easy to get used to it and teach your employees to use it. The scheduling system and billing system are the best. Billing is done fast and if there's a problem, you can run a report to catch it.
    Cons:
    Sometimes it's hard for the caregiver to download the app and it's hard for us to give out the mistake right away.

    Reasons for choosing HHAeXchange

    The price is the same but we have more features with HHA.

    Reasons for switching to HHAeXchange

    The schedules in HHA are perfect, if you need to make a change, it's easy.

    Read More

    DH
    DIANA H.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2026

    HHA Exchange is a very easy to use

    4

    It is very easy to use; I find it to be a very user-friendly tool for my agency, which is currently in a growth phase.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Billing and Scheduling is a very easy-to-use application that allows you to create schedules and send invoices without any problems.
    Cons:
    In fact, so far I haven't found anything I dislike; the application is very easy to use, and the support team is prompt in resolving problems.

    Read More

    CG
    CINDRA G.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2024

    Poor Experience

    2

    Ratings Breakdown

    2
    Ease of use
    1
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    Honestly, nothing at all. The communication is very poor.
    Cons:
    Everything to be honest. Just poor communication overall.

    Read More

    VR
    Verified
    Reviewer

    Hospital & Health Care

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2021

    Popular Home Care Software

    4

    Good

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use. Lots of options to customize according to your need. Very popular in home care and managed long term care industry.
    Cons:
    Customer support needs to be much better.

    Reasons for switching to HHAeXchange

    User interface, limited options, poor customer service.

    Read More

    EM
    Ethan M.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2022

    Still needs a lot of work

    3

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    1
    Customer support
    3
    Functionality
    icon
    Pros:
    I like the integration with the MCOs and the ease of contacting them through the system.
    Cons:
    Many bugs, whether it has to do with overnight clock in issues, alternate shift issues, report issues, no matter what your issue, if you call customer support, you will get a ticket number and that will be the end of it. Never has a system issue been resolved, so I have stopped calling.

    Reasons for switching to HHAeXchange

    The state went to the MCOs and we figured it would be easier to use the software they wanted us to.

    Read More

    SD
    Shacria D.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed June 2025

    HHAeXchange worth the change

    5

    Transitioning from completely different system into HH exchange is actually very. Simple.And I like the fact that they have a support chat that is available twenty 47

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ì like that I can go in the visits and twek the POC when caregivers are over Exaggerating the duties that they perform.
    Cons:
    I don't like the fact that I can't confirm if there's a signature from the patient in the caregiver unless I run a visit patient signature timesheet report that is very frustrating

    Reasons for switching to HHAeXchange

    There was some billing and reporting issues

    Read More

    DP
    DAWN P.

    Verified reviewer

    Hospital & Health Care

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed October 2024

    Easy to use

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Extremely easy to use, however does require a good internet connection
    Cons:
    N/a i had no issues using the app other than making sure i had a good internet connection.

    Read More

    MF
    MARITZA F.

    Verified reviewer

    Financial Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2024

    Excellent

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Everything is fine. Billing process is easy to do
    Cons:
    E- submission batches report doe no count exactly the patients amount

    Read More

    TC
    Tait C.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2023

    Customer service non-existent

    2

    If this software was being run by people who actually care about customer service and feedback, I would say it has great potential. As things stand, I know very few people who actually feel good about having HAH Exch (Managed Care plans require the use of this system in New Jersey. Otherwise I would have dropped them. I know many others in the same situation.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    The system is set up in a very intuitive way, and everything makes sense from teh standpoint of a coordinator and administrator, if only it actually worked most of the time.
    Cons:
    There is no customer service to speak of. You are required to send an email to get a ticket generated. You are lucky if they respond within a week, and often with something compeletely unrelated to what you inquired about.

    Reasons for switching to HHAeXchange

    We are required to switch to HHA Exch by our insurance payor. We did not mind it till we found out what a nightmare it is to deal with HHHA Exch. Now we are kinda stuck, and it's not a good feeling to have.

    Read More

    Showing 1 - 10 of 100 Reviews
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