Operto 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Operto

3.8

(5)

Pricing

Pricing available upon request

About Operto

Operto, the world’s leading property automation and IoT operating system for vacation rentals, hotels, and serviced apartments, is revolutionizing guest stays and hospitality management. Through technology that connects teams, guests, managers, and smart devices, Operto addresses common friction points to provide fully seamless and personalized stays - creating greater efficiency, guest satisfaction and more revenue.

Operto seamlessly integrates with leading property management systems, providing a unified platform for managing reservations, housekeeping and maintenance. The consolidated dashboard provides real-time insights into check-ins, check-outs, property alerts, housekeeping, and guest messaging.

Users gain access to a wide range of powerful features. Streamline the check-in process, allowing guests to complete an enhanced digital check-in and conveniently access their accommodation through a mobile key or pin code. Operto's access control system ensures security and convenience, giving operators full control and visibility over who enters properties and when.

Operto's guest-facing mobile web app provides guests with essential information about the property, local attra...

Operto Screenshots

Operto Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Operto Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Operto
Activity Dashboard
Alerts/Notifications
Booking Management
Calendar Management
Customizable Branding
Customizable Templates
Data Import/Export
For Vacation Rentals
Front Desk Management
Guest Check-in/Check-out
Guest Communications
Mobile Access
Multi-Location
Multi-Property
Promotions Management
Real-Time Notifications
Short/Long Term Rental
Task Management
Template Management
Third-Party Integrations
User Management

Operto Integrations

Hostaway

Tokeet

Cloudbeds

Reservit

Smoobu

WebRezPro

See all 10 integrations

Operto User Reviews

Overall Rating

3.8

Ratings Breakdown

40%

20%

Secondary Ratings

Ease of Use

3.8

Value for money

3.2

Customer support

3.2

Functionality

3.6

Have you used Operto and would like to share your experience with others?

Amanda M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Operto for STR Management

Will continue to use for the forseeable future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Operto has great customer service for both onboarding and troubleshooting. It is easy to use and helps minimize time spent of getting a guest registered. Guests also feel much more secure with personalized pin codes.

Cons:

There are a few integration features that have not been updated such as codes automatically changing when a reservation is extended.

Jaren B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Good idea but better, free options available.

It was great at first. Difficult to integrate and set up but once it was up and running it was good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allowed separate codes for each unit as well as codes for a common front door.

Cons:

They just decided to discontinue operations one day without telling this customers.

Simon L.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Started well and turned into a nightmare

we only use it for one component, the guest book, noiseware, online registration functions are all inferior to other software we use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

generated codes for our keyless locks well at the begining, smooth intergration at the begining, solid customer support at the begining. All that changed and now it generates hours of additional work per day. Its useless at this point, we are manual.

Cons:

Absolutely horrific customer support 12 days issue is still not fixed, takes at least a week to get a human to respond, expensive, like to sell you add ons (ie noiseware) that are not complete products yet, appears to no longer intergrate with the rest of our tech stack, its always been the weakspot but the lack of customer service is unlike anything I've ever seen

Vendor Response

Hi Simon, Thank you for sharing your candid feedback about your experience. We understand your frustration over the recent access code bug, and the impact it's had on your ability to run your business. Our CS team has been working closely with you to actively address the issue. Customer satisfaction is our priority, and we acknowledge your current experience has fallen short of your expectations. We've verified that the workaround applied yesterday to your account is working as a temporary solution, and our developer is actively looking into a permanent fix. We will be in touch about resolution of the issue and how we can earn your trust back as a valued customer.

Replied August 2023

Gustavo S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Reliable, easy to use and great Customer Support

Its one of our best partners. They are really interested in improving their platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very reliable and stable. Any time we need support we get prompt replies and when a development is needed, it happens really fast.

Cons:

Guest Portal could be a bit more customizable. We are not able to display information that better fits our business needs.

Reasons for choosing Operto

Better integration with PMS

Florian G.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Gute Gäste-Journey App, aber für deutschen Markt unbrauchbar

Im Grunde eine solide Lösung für die Gästereise von Hotel, Serviced Apartments, Ferienwohnungen usw. aber für die Nutzung auf dem europäischen Markt fehlt es noch an wichtigen Dingen.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Einfacher Aufbau, nettes Team und günstiger Preis

Cons:

Ohne weitere Integrationen kein Online-Check-in Mit ID-Scan möglich, Übersetzungen sind verbesserungswürdig.

Reasons for choosing Operto

Preis und Integration in unsere bestehenden Tools

Showing 1 - 5 of 5 Reviews