Passpack 2026: Benefits, Features & Pricing

Wondering if Passpack is right for your organization?

Our Identity Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Passpack

3.8

(27)

Pricing

Starting at $18.00 per year

About Passpack

Passpack is a web-based solution to store and organize usernames and passwords. Users can access it from any device such as mobile, tablet or PC. You can manage the credentials for both customers and staff. Itis a secure platform that ensures the safety of your data. Users can tag, search and sort multiple logins. It works on strong encryption that lets users securely share login details with colleagues.

PassPack is a reliable platform which keeps users data safe even when its servers are hacked. Users can access passwords anytime and anywhere from any device. Once installed in the users browser, they can login to any website in a click. It makes importing passwords from CSV files easier.

Passpack Screenshots

Passpack Pricing and Plans

Starting price: $18.00 per year

Free Trial

Free Version

Team

$18.00

per user, per year

No plan information available

Business Plan

$54.00

per user, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Passpack Features

Popular features found in Identity Management
Access Certification
Compliance Management
Credential Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Reporting & Statistics
Self-Service Access Request
Single Sign On
More features of Passpack
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Monitoring
Alerts/Notifications
API
Audit Management
Audit Trail
Authentication
Data Security
Event Logs
HIPAA Compliant
Incident Management
Policy Management
Risk Analysis
Risk Assessment
Secure Login
Security Auditing
Two-Factor Authentication
User Management
User Provisioning
Whitelisting/Blacklisting

Passpack User Reviews

Overall Rating

3.8

Ratings Breakdown

33%

37%

15%

11%

Secondary Ratings

Ease of Use

3.6

Value for money

3.7

Customer support

3.1

Functionality

3.7

Laura D.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

Love this software! Essential for success with my clients.

Secure way to deal with all the passwords we need to function in today's world.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn to use, easy to enter and update data. Double entry, complex passphrases for sign-in makes unwanted access unlikely. With multiple passwords for multiple business entities and several employees using the same applications and systems, Passpack keeps passwords safe and accessible to everyone on multiple computers. Also, Passpack makes it safe to access these same online systems remotely. The notes feature allows attaching additional information easily - like the security questions and answers some sites require. The live link feature allows one click for accessing the login sites of specific websites. An additional safety feature is that the application closes access to the password list after the site has been inactive for a period of time and requires re-entering the second passphrase to get back into the password section.

Cons:

The additional safety feature that closes the site when it's inactive is irritating because you have to keep re-entering the second passphrase OFTEN when working on several projects that require different passwords. I haven't found a timer and unlike some sites that pop up a warning box so you can choose to continue working in the secure site, Passpack just logs out of that area. This is a minor irritation for something that provides an added level of security in case someone is called away from their computer and didn't log out of Passpack before leaving the workstation.

Heather G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Always Recommending PP

We've been customers for many years and the product continues to evolve which is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All our passwords in one place and sharable

Cons:

Often glitchy and not totally intuitive.

Reasons for choosing Passpack

We tried a few personally before making a business switch and liked it best.

Reasons for switching to Passpack

We wanted better team management with levels/groups and better control of generating passwords

Vendor Response

Hi Heather, super appreciative for you making the time to post the review. We are continually updating, adding features and the UI based on customer feedback. Best regards, George

Replied December 2024

Nathan W.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2019

I used to be one of Passpacks biggest fans

I've used passpack for over 5 years. Couldn't be happier except they've had trouble keeping up with all the new changes in tech, smart phones in particular. They are slow to innovate and don't seem to have the infrastructure in place to support it customers properly. 5 years ago I'd give then 5 stars. Now I'd give them a 2.5.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I should say right off that I'm still using passpack's version 7 of their software. I've been using it for personal and business for years and it's been excellent. The first 100 passwords free was amazing and when I hit over 100 I was totally ok with paying for it. Its very stylistically minimalist but does the job. I was a big fan until they stopped keeping up with changes in tech... Their new version has taken years to get off the ground and continues to have bugs that make it hard to use. This was stellar at one point, but now I would advise you tread carefully before diving in with passpack. Test the product thoroughly before you throw too many of your pws into it, as well as your time and money. I still use it on a weekly basis but have started steering friends and clients towards other options. I've found an alternative I really like now and am planning on migrating over soon.

Cons:

Passpack was one of the best in my experience until tech changed, smart phones became everything and in all of that passpack just stopped keeping up. They've been working on an updated version for years and it's still full of bugs. I set up a new account and so many things were wrong with it that it was unusable. I contacted customer support and it took over a week to reply and their reply just sent gave me a link to a forum article that didn't even answer my question. The migration for us long time users is non existant--we basically have to join the new passpack as though we're migrating from another company. My dear passpack, what happened to you? I think this was built by a small group of people that just lost passion in keeping up with it. They also don't have an app, though they have a "web app" for their newest version that is suppose to be more mobile friendly. I hope dearly that passpack will fix their issues because they have huge potential. Check them out but kick the tires.

Reasons for choosing Passpack

The first 100 passwords free was perfect for my needs just starting out. Hard to find that anywhere else. For a general user that will be all you need. I also loved how secure and safe their tech was--just as good as the more well known like lastpass, etc. But that was 5+ years ago. I wouldn't choose them today, sadly. They've fallen behind on innovation, keeping up with tech, and being able to properly support customer issues. (After tons of research, for the solo general user, as well as startup on a shoe string or even enterprise business, I would actually recommend zoho vault now).

Lina T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Easy to setup and use but lacks some important features

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Simplicity and ease of use. Passpack is great for very simple use cases and does not have a huge learning curve.

Cons:

Does not provide security check-ups and password auditing, UI is not that great. Does not have native mobile apps which enable quick login to other apps on devices. Does not work on Linux. Cannot attach files. Does not have browser extensions to autofill passwords and generate passwords.

Reasons for choosing Passpack

Wanted to try it out. But decided to move to LastPass later

Frances C.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2024

Great Password App

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I run an accounting services business serving over fifty clients, and we must keep track of numerous passwords - not just ours but those of our clients. Given the nature of our work, access management and control of client information is critical to the integrity of our business. Passpack provides security and trust, enabling my staff to complete work securely and efficiently. Being able to segment my employees into specific Teams according to client responsibilities is a significant benefit. Customer support is super helpful.

Cons:

The user interface takes some time, but we understand this is being actively improved.

Vendor Response

Hi Frances, many thanks for taking the time to share your experience. Team Passpack is focused every day on providing and improving on all the attributes you have described. Best regards. Decker G Passpack Support

Replied February 2024

Jessica M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

No more forgotten passwords!

What a lifesaver! Everyone needs this program. And it's FREE up to 100 passwords which means it is accessible to all! I choose to pay for the program as I use it for both work AND personal and it's only about $18/yr which is nothing. How often do you enter a random password into a program to use it once but down the road you end up wanting to login again and can't remember your password. STORE THEM ALL here. And having a program that will generate random passwords as well is very helpful! No more 123456 passwords for me!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Are you kidding me? Never having to click "forgot password" because I have one place for all of my passwords. AND it even suggests passwords for me, using the pattern that I need, when resetting or creating a new password. Brilliant! Also, I love that I can choose what passwords I want to share with my teammates, that's a cool feature!

Cons:

When I go to login, the website takes me to a newer version of the program which I am unable to enter my credentials into. I need to click that I use the old version. That's kinda odd and annoying.

Reasons for choosing Passpack

My boss suggested it on my first day of work. Now I recommend it for all new hires.

Bob S.

Verified reviewer

Retail

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2023

Functional and non-invasive

It's good -- I like the recent upgrade and the feature which allows sharing of passwords between accounts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's there when I need it and stays out of sight when I don't.

Cons:

Experienced some non-responsive behavior in the past when trying to change the credit card number used for autopay.

Reasons for choosing Passpack

Simplicity, functionality, free trial offer

Vendor Response

Hello Bob, Many thanks for your feedback. The response matter mentioned has been addressed and we are always available in customer support. Best regards. Decker G Passpack Support

Replied November 2023

Verified

Reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

The "Basic" Password Manager

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The security is great. You need to provide your password and the secret pass-phrase to unlock your account. The price is very affordable for small business and teams compared to LastPass. Sharing the password with the team is very quick.

Cons:

The website looks very old and outdated. No application support of Android or iOS which is very important nowadays. No support for two-factor authentication.

Bryan L.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

A solid solution at a great price

Easy to use and reliable. I used the website's tutorials and videos to set it up and didn't have any issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is as solid as anything on the market, reliable and user-friendly. The cost is unbeatable. I use it just about every day and have had little trouble labeling and organizing my passwords. The web documentation and videos are simple and clear.

Cons:

I haven't discovered any cons as of yet. Looking forward to a mobile version.

Vendor Response

Hi Bryan, Thank you for your feedback, we are continually investing in. added features, easier UI. Best regards, Decker G

Replied November 2024

nadia l.

Verified reviewer

Design

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2020

DO NOT USE PASSPACK!

when i wanted to switch from v7 to v8 and import/export didnt work, i should have known, that this software was not what it used to be. after using v8 for about a year, weird stuff started to happen. 5 days ago all of a sudden all my 931 passwords, names, urls, notes are blank!?! messages to support but no answer for 5 days now. thank god i still had the old v7, where a few weeks back i copied v8 into v7, as a backup. i now had to manually copy all my passwords to an other password-software (as import export didnt work as expected), i would defenitely not recomend passpack anymore - furthermore, i would suggest: export your passwords and import to an other software if you want to be on the save side!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i have been using it for more than 10 years, i was happy with it for a realy long time.

Cons:

no support what so ever. if you have a problem you are lost.

Showing 1 - 10 of 27 Reviews

See All Reviews