CommandLink ITSM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommandLink ITSM

5.0

(1)

Pricing

Pricing available upon request

About CommandLink ITSM

CommandLink ITSM is an IT service management platform that manages a range of technology elements. These elements include SD-WAN, UCaaS, CCaaS, firewalls, MPLS networks, switches, IP phones, tickets, billing, and network performance. Its purpose is to simplify and unify complex IT infrastructure and operations for enterprises.

This platform offers real-time management and control over the entire technology stack. This feature eliminates the need to rely on multiple vendors. Enterprises using CommandLink gain full visibility and the ability to modify their networks and systems independently. This independence can alleviate IT challenges that arise from fragmented systems and multiple vendors.

CommandLink ITSM offers several key features. CommandAutomate is a feature for workflow and task automation. Location management is a feature for managing inventory, service, and policies. Additionally, the platform provides comprehensive analytics and reporting for performance visibility.

CommandLink ITSM combines various IT systems into a single, easy-to-view interface. This integration enhances efficiency through automation and allows enterprises to make real-time adjustments to their ne...

CommandLink ITSM Screenshots

CommandLink ITSM Pricing and Plans

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CommandLink ITSM Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of CommandLink ITSM
Activity Dashboard
API
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Availability Management
Capacity Management
Change Management
Chat/Messaging
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Drag & Drop
Help Desk Management
Incident Management
Inventory Management
Multi-Channel Communication
Prioritization
Problem Management
Project Management
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Surveys & Feedback
Task Management
Third-Party Integrations
Workflow Management