HEINZELMANN 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

HEINZELMANN

4.0

(1)

Pricing

Starting at €1,095.00 one time

About HEINZELMANN

HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. The platform enables managers to track hardware and software of any size, across multiple locations and users, in physical or virtual environments.

Administrators can utilize AssetDesk to track assets and licenses through the web console. HEINZELMANN allows teams to manage incidents, catalog, tickets, problems, projects, changes, knowledge base and workflows on a unified interface. Additionally, supervisors can manage appointments, record customer interactions and track performance metrics.

Pricing is based on a one-time license and support is extended via phone, email and an online contact form.

HEINZELMANN Screenshots

HEINZELMANN Pricing and Plans

Starting price: €1,095.00 one time

Free Trial

Free Version

Basic

€1,095.00

per user, one time

No plan information available

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HEINZELMANN Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of HEINZELMANN
Activity Tracking
Alerts/Notifications
Analytics
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Assignment Management
Availability Management
Benchmarking
Change Management
Client Portal
CMDB
Commenting/Notes
Compliance Management
Configurable Workflow
Configuration Management
Contract/License Management
Customer Database
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Drag & Drop
Email Management
Email Templates
Help Desk Management
Incident Management
Inventory Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Asset Management
IT Risk Management
Knowledge Base Management
Knowledge Management
Mobile Access
Monitoring
Performance Metrics
Prioritization
Problem Management
Procurement Management
Project Management
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Recurring Issues
Release & Deployment
Release Management
Remote Access/Control
Reporting & Statistics
Resource Allocation & Planning
Role-Based Permissions
Rules-Based Workflow
Scheduled/Automated Reports
Service Catalog
Service History
Service Request Management
SSL Security
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Third-Party Integrations
Ticket Management