sDesk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

sDesk

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Pricing

Starting at £35.00 per month

About sDesk

sDesk is an IT service management solution that is designed for midsize enterprises in various industries including technology, finance, healthcare, education and retail. The platform provides a variety of functionality for managing the IT service lifecycle. It offers modules for request management, incident management, change management, problem management, and major incident management. The request management module allows users to submit service requests and track their fulfillment.

Additionally, its incident management module is used to detect, diagnose, and resolve IT incidents. The change management module facilitates planning and controlling changes to minimize disruption. The problem management module helps determine the root cause of incidents and prevent future disruptions. The major incident management module coordinates the resolution of high-impact incidents.

Pricing is based on monthly or annual subscriptions and support is extended via phone and email.

sDesk Screenshots

sDesk Pricing and Plans

Starting price: £35.00 per month

Free Trial

Free Version

Basic

£35.00

per user, per month

No plan information available

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sDesk Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of sDesk
Activity Dashboard
API
Approval Process Control
Asset Tracking
Audit Trail
Change Management
Customizable Branding
Dashboard Creation
Help Desk Management
Incident Management
Multi-Channel Communication
Prioritization
Problem Management
Project Management
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Surveys & Feedback