Kaseware 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Kaseware

3.0

(3)

Pricing

Pricing available upon request

About Kaseware

Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. With auto-fill forms, driver’s license scanning, social media search, graphing tools, link analysis, and geographical recognition data, Kaseware is designed to minimize data entry tasks and streamline operations.

This solution includes a Supervisor Dashboard with configurable tools for task management, secure messaging, retention policies, records management, and user access controls. Teams can also access robust workflow engines and customize management tools that are suitable for case-specific needs. Additionally, Kaseware allows public or private web-portals to be utilized when gathering data using custom forms. Kaseware mobile apps are available for iOS and Android devices.

Pricing includes a monthly license fee per user. Multiple hosting options and add-ons are available. Support is available via phone, email, and other online resources.

Kaseware Screenshots

Kaseware Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Kaseware Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of Kaseware
Activity Dashboard
API
Built-In Database
Case Management
Compliance Management
Configurable Workflow
Contact Management
Court Management Integration
Criminal Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Management
Data Visualization
Dispatch Management
Document Management
Email Alerts
Evidence Management
Field Reporting
For Law Enforcement Agencies
Forms Management
Geographic Maps
Incident Management
Incident Mapping
Incident Reporting
Intake Management
Mobile Access
Mobile Alerts
Multi-Language
Real-Time Notifications
Records Management
Reminders
Reporting & Statistics
Scheduling
Single Sign On
Subject Profiles
Task Management
Third-Party Integrations

Kaseware User Reviews

Overall Rating

3.0

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

2.7

Value for money

2.7

Customer support

4.0

Functionality

3.3

Have you used Kaseware and would like to share your experience with others?

Susan D.

Verified reviewer

Design

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2019

Great Experience

Great product, great customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Significantly improved my time spent on case management.

Cons:

There wasn't anything I didn't like about the software.

John S.

Verified reviewer

Architecture & Planning

5001-10000 employees

Used weekly for free trial

Review source

Reviewed January 2023

Software from 2001

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.

Cons:

Everything. It's overcomplicated and difficult to use.

Robert L.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Kaseware Administrator

Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The email feature was very helpful, It is nice to be able to email users from the ticket.

Cons:

There were too many selection in this product to choose from and became very hard to use.

Reasons for choosing Kaseware

It was cheaper and the company we were contracted to owned to software.

Reasons for switching to Kaseware