Expert Sierra 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Expert Sierra

4.3

(10)

Pricing

Pricing available upon request

About Expert Sierra

Expert Sierra is a cloud-based legal practice management solution designed to help mid to large-sized law firms assemble, store and manage financial data of cases. Key features include billing, time tracking, team collaboration, task management, remote access and reporting.

The application enables advocates to maintain details, expenses, profit costs and disbursements relative to clients. Using its dashboard, professionals can monitor billed and unbilled payments and track team performance through aging work-in-progress (WIP). It comes with a timekeeper functionality, which helps administrators manage client billing and perform periodic reviews of WIP and accounts receivable (AR).

Expert Sierra offers integration with the third-party mail platform Outlook, letting users streamline communication with clients. The solution also provides a calendar feature, which allows advocates to view upcoming appointments and receive reminders for pending tasks. Pricing for the solution is available on request and support is provided via email and phone.

Expert Sierra Screenshots

Expert Sierra Pricing and Plans

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Free Trial

Free Version

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Expert Sierra Features

Popular features found in Law Practice Management
Calendar Management
Client Portal
Communication Management
Contract/License Management
CRM
Document Generation
Expense Tracking
Mobile Access
Reporting & Statistics
Task Management
Third-Party Integrations
Trust Accounting
More features of Expert Sierra
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Automatic Billing
Billable Items Tracking
Billing & Invoicing
Billing Rate Management
Case Management
Case Notes
Client Management
Collaboration Tools
Conflict Management
Contact Management
Customizable Reports
Customizable Templates
Deadline Management
Docket Management
Document Automation
Document Management
Document Templates
Email Management
Full Text Search
Invoice Management
Legal Case Management
Reminders
SSL Security
Task Progress Tracking
Task Scheduling
Time & Expense Tracking
Time Tracking
Workflow Management

Expert Sierra Integrations

Microsoft Excel

Microsoft 365

Microsoft PowerPoint

Microsoft Word

Expert Sierra User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

40%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.1

Functionality

4.5

Have you used Expert Sierra and would like to share your experience with others?

Kevin S.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

A great Billing Software to be in

Our firm struggled for the first couple months in the new system. After getting through the learning curve and understanding the basics of the system we were able to set up and make a customized experience that suited our needs better than any other system we previously used or looked at. After one year of using the system we are continuing to perfect it to our needs, but Expert Sierra is able to do everything we wanted and so much more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite part of the system is its customization and ability to do just about anything. Aderant's focus on improving the software makes for a great user experience with feedback becoming new features and support has been very helpful.

Cons:

The system is not intuitive when you are first starting the program. The amount of customization options makes the first few months overwhelming and challenging.

Reasons for switching to Expert Sierra

We were looking for a cloud based format that would be able to do better reporting and meld our three systems into one for accounting.

Jennifer R.

Verified reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

is there competition out there?

No special training is necessary for this program, which is ideal for quick learning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use. No explanation is necessary.

Cons:

moves slow sometimes. duplicates are too easy to make

Verified

Reviewer

Law Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

Don't walk - run away from anyone selling Aderant.

Customer service is non-existent. Training was useless, as something didn't work is just about every training session. Everything is always the users fault, and eventually they just stop responding to IT staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a good timekeeping feature. That's it. It has a lot of customization that is useless because the basics are awful.

Cons:

It is web-based, so everything goes trough a browser, meaning nothing can be printed or emailed without opening or saving a local copy. Interface was clearly designed just to look good on a tablet by people who have no intention of ever using it. Office add-ins have continuous problems, answer is always to just "delete all of your cookies" meaning you lose all website logins every time their software locks-up, which is often.

Leah S.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 6 months

Reviewed March 2019

Excellent product

We are solving a very outdated accounting software issue. It has been a little bit of a learning curve, but overall, wonderful experience. I think training could be better suited if someone was actually here during the day to day things. Maybe offer training in your package after all the kinks are fixed in the initial push. In other words, after we have had a chance to use it for a while. In the beginning when you are training on a new system, and you are implementing changes, you don't know if it's working or not working because you are doing something wrong, or if it is just a system issue. After you work all that out and you get into your own paces of doing your job, at that point you should have in depth training. Because that is when the questions really arise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is relatively easy to use and intuitive and best of all new. :) The team support was awesome. The people that we worked with seemed very pleasant and knowledgeable.

Cons:

It doesn't like dual screens. Sometimes it has little quirks that you discover, that maybe should have been plain in the beginning. Clearing the cache files, what postings are final and how they post, iManage integration, check printing. The reports, there are more options in the system that I can see and we don't seem to have access to those. Some of the training is not exactly what we use or what we have access too. Not consistent with every user (i.e. I see things on my screen a certain way and the user that sits beside me is different).

Dominic C.

Verified reviewer

Judiciary

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Great for timekeeping and billing

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Our office implemented ExpertSierra to satisfy our new timekeeping and billing requirements. So far, the software has lived up to our expectations. OTGTime is probably my favorite aspect of Expert Sierra. It is very intuitive and user-friendly, making timekeeping virtually painless (which I didn't think possible). Using the back office applications required slightly more homework, but I still found it to be tremendously useful once I became familiar with it. The support team has been extremely responsive and attentive.

Cons:

My office's needs were somewhat unorthodox, so, understandably, many aspects of the system were extraneous. Ordinarily, that wouldn't be a problem, but it complicates certain tasks, such as inquiries. Because we do not use the Accounts Receivable function, we do not track invoices/time entries by financial period. Some inquiries only allow you to filter by "Period." Consequently, I could not filter certain inquiry results. The back office can also be very laggy at times, but it's never been too much of a hindrance.

Stacey I.

Verified reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Review

Great program, little issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy integration and user friendly, we needed quick reference to files and documents

Cons:

no cons, all aspects of product was good

Tammi C.

Legal Services

51-200 employees

Used daily for less than 12 months

Reviewed February 2019

Great Software for Mid Size Firm

Reps and the entire Support Group have been extremely helpful. They would respond immediately to all my issues or questions. They were organized and kept me on task in getting the entire software implemented.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software makes the entire billing process streamlined. The entire AR module allows for ease deposits and adjusting of client accounts. The Reporting is easy to customize and very comprehensive.

Cons:

With any software, the setup was intense. I wish part of the training was in person and not all videos.

Vendor Response

Hi Tammi, We appreciate your feedback and are glad to hear your firm is having success with Expert Sierra. With regard to your desire for more personal training, we are happy to announce we host live and interactive, topic-specific user training every week for our clients. Please look for the invitations to attend. Thank you.

Replied February 2019

Brittney B.

Law Practice

51-200 employees

Used daily for less than 6 months

Reviewed February 2019

Aderant Expert Sierra

During the transition into Aderant Expert Sierra we have found that we have so many new opportunities in how to qualify and quantify our work's data and this is extremely important for a growing business. We have had the opportunity to work with devoted project managers, developers, and representatives throughout this transition and from this, it is clear that Aderant, as a whole, is committed to providing an excellent customer and client experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is extremely robust with all its available features. One of the more impressive feats accomplished with Aderant Expert Sierra is the almost seamless task flow among the individual applications which creates a highly synchronous task flow and more efficient back and front office suite.

Cons:

Aderant Expert Sierra was a behemoth upon first glance, however, after reviewing the course materials and discussions with the developers and project coordinators, the new software became much more manageable. I think the biggest obstacle to overcome when transitioning into Aderant Expert Sierra is that it is so new and fresh compared to its predecessors.

Antonio I.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 12 months

Reviewed March 2019

Aderant Expert Sierra

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aderant Expert Sierra has revolutionized the way our attorneys have been able to bill. The ability to bill in the office and on the road has really changed things for our firm. The clean interface and user friendly application have simplified the process and allowed our users more time to focus on their cases.

Cons:

Backend features and settings configuration can be challenging at first.

Sherry L.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 6 months

Reviewed March 2019

O'Donoghue & O'Donoghue LLP

The experience was somewhat rough at the onset of the "go live" launch. Improvement over time using the program and becoming more familiar with the product.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Greater functionality in financial and time keeping applications.

Cons:

Training sessions being online only. It would be better to have training sessions with a person.

Showing 1 - 10 of 10 Reviews