ProLaw 2026: Benefits, Features & Pricing

It offers case management tools such as time and expense tracking and tools relating to the substance of the litigation in the same place.

It can be difficult to navigate and takes time to become profficient in learning how to use its many features.

Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform. ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort. ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals.

ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance. ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs. There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services.

After 5 plus years, I still believe ProLaw is the best practice management software out there. Using ProLaw has allowed our firm to become as paperless as a law firm can be.

I wish there was more flexibility in the fields and format and the reporting feature still needs work.

I like that Prolaw is straightforward and easy to use. It makes organization of a litigation file easy and things are easy to find quickly.

It is very old school looking- looks like it was made in 2004. It is buggy at times and gets hung up on certain routine tasks.

It allows a larger firm to management documents effectively and efficiently. The platform is also very easy to use

The expense of this product makes one search for other solutions. It is on the verge of unaffordable regardless of how much the firm produces

There's not anything I can think of that I have a positive comment to provide on Prolaw.

Everything is technologically backwards from the older version we had previously. There's far more data input on the user, which is time consuming, the software doesn't open consistently from the toolbar shortcut, it doesn't consistently use tab or enter for saving, it's varies depending on what you are doing. It's an "upgrade" that went back to technology from the late 1990s. Very poor product.

The best feature of ProLaw is only having to learn one program. We use it for our document management, case management and deadline management. That translates into a time savings and shorter learning curve for new hires since we are only training on one piece of software.

It is buggy, you have to live with the bugs for years until you can determine that the newest release of the product has been thoroughly vetted before adopting it to solve old issues. When updates come out there are invariably new bugs introduced.

It organizes all of our legal documents, and the data is solid. No data issues so far. Once you get the hang of it, it's pretty easy to find clients and the files you saved in there.

It's so stupidly clunky. To create a matter, it requires multiple steps upon multiple steps. To upload a file, you then have a assortment of options to choose from, which all do the same thing. ProLaw could use a UX designer to modernize things.

The ease and ability to pull documents and calendars into one program.

It's a little bit confusing and rather hard to learn.

-I like that it syncs and imports well with outlook, word, excel, dictation software. - It generates documents and auto populates, which saves me a significant amount of time - The document can be used by the entire firm and everyone can have access to the documents at the same time - billing is easy to use and is build into the program

- it is very slow and can sometimes freeze. This happens when I have too many cases open, which is understandable, but it can get annoying -the ability to make personalized documents can be frustrating because it often takes too long -I find that I sometimes get locked out of the billing feature when I don't use it for a long time. -billing descriptors are limited so you have to generalize to find what fits