Mobile Service Cloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
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Overview

Mobile Service Cloud

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Pricing

Starting at €35.00 per month

About Mobile Service Cloud

Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps customer service teams to work together via one Agent Inbox. In this inbox, you receive messages from all channels. Engage with your customer through conversations and provide excellent customer service to attain higher customer satisfaction. Use data insights and customer profiles to enrich your conversations and personalize the customer journey to engage with your customers. It is easy to implement with your own CRM, CPD or other important data sources that you use.

For your customers, Mobile Service Clouds makes it easy to get in touch with you. Frictionless, fast, personal service - via any channel.

Provide 24/7 service everywhere and answer questions fast without losing quality or personal touch. It is also possible to hand over the chatbot conversation to a human agent on live chat. With the Scripted Chatbot integrated into Mobile Service Cloud you will create a personal experience that is efficient for you and valuable for your customer. The drag-and-drop interface is user-friendly, which means you do not need any coding skills to start building your chatbot....

Mobile Service Cloud Screenshots

Mobile Service Cloud Pricing and Plans

Starting price: €35.00 per month

Free Trial

Free Version

Basic

€35.00

per user, per month

No plan information available

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Mobile Service Cloud Features

Popular features found in Contact Center
Agent Interface
Chatbot
Computer Telephony Integration
Queue Management
More features of Mobile Service Cloud
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Application Management
Automated Responses
Automated Routing
Autoresponders
Batch Communications
Call Center Management
Caller ID
Call Reporting
Call Routing
Campaign Management
Canned Responses
Chat/Messaging
Client Portal
Code-free Development
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact Management
CRM
Customer Database
Customer Experience Management
Customer History
Customer Segmentation
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Engagement Tracking
Event Triggered Actions
Feedback Management
For Sales/Marketing
Help Desk Management
Inbox Management
Interaction Tracking
Interactive Content
IVR
Lead Capture
Live Chat
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
On-Demand Communications
Performance Management
Personalization
Pre-Configured Bot
Proactive Chat
Quality Management
Query Suggestions
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Service Level Agreement (SLA) Management
Single Sign On
SMS Messaging
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Template Management
Third-Party Integrations
Transfers/Routing
Visual Analytics
Website Integration
Widgets
Workflow Management
Workforce Management