MasterControl Manufacturing Excellence 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MasterControl Manufacturing Excellence

4.6

(182)

Pricing

Starting at $1,000.00 per month

About MasterControl Manufacturing Excellence

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management.

MasterControl Manufacturing Excellence (Mx) is a cloud-based manufacturing execution solution designed to assist businesses with automating processes related to product lifecycle management. Key features include document management, quality control, supplier management, bills of material, maintenance management, production scheduling and quality management.

Product teams using MasterControl Manufacturing Excellence can detect and predict quality trends to assess their causes that could be both environmental, machine or human. The system allows users to automatically flag device issues by gaining access to calibration, device history and maintenance records to initiate corrective actions. Additionally, batch records are entirely digitized that enables organizations to automate sampling processes and calculations and enforce...

MasterControl Manufacturing Excellence Screenshots

MasterControl Manufacturing Excellence Pricing and Plans

Starting price: $1,000.00 per month

Free Trial

Free Version

Basic

$1,000.00

per feature, per month

Plan includes:

Electronic Batch Records (EBR)
Electronic Device History Records (eDHR)
Equipment Calibration
Validation
MasterControl Platform

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MasterControl Manufacturing Excellence Features

Popular features found in Manufacturing Execution
Forecasting
Inventory Management
Order Management
Production Management
Quality Control
Safety Management
Supplier Management
Supply Chain Management
Traceability
More features of MasterControl Manufacturing Excellence
Activity Dashboard
API
Automated Scheduling
Barcode/Ticket Scanning
Bills of Material
Change Management
Chemical Management
Collaboration Tools
Compliance Management
CRM
Customizable Reports
Data Import/Export
Data Visualization
Document Management
Food Traceability
Inventory Tracking
Maintenance Management
Material Requirements Planning
MES
Monitoring
Multi-Location
Performance Metrics
Production Scheduling
Production Tracking
Product Lifecycle Management
Project Management
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Recipe Management
Reporting/Analytics
Reporting & Statistics
Resource Management
Scheduling
Search/Filter
Shop Floor Management
Task Management
Third-Party Integrations
Workflow Management

MasterControl Manufacturing Excellence Integrations

MasterControl Quality Excellence

Integration rated 4.7 from 12 reviews

MuleSoft Anypoint Platform

MasterControl Manufacturing Excellence User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

34%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.3

Joshua B.

Verified reviewer

Biotechnology

5001-10000 employees

Used daily for more than 2 years

Reviewed August 2025

Master Control an awesome tool in the Life Sciences

I find it easy to use and it has been a great help as a training coordinator to use it for easily tracking trainings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, it also makes it simple to create and store documents. Master Controls customer support is also quick and reliable.

Cons:

It takes awhile to train everyone on how to use it correctly, the search feature could also be better, if you don't know the exact document number or title of the document you are searching for it can be hard to locate.

William D.

Verified reviewer

Medical Devices

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2025

MasterControl Mx Review

Overall, the experience using Master Control for our production records has been extremely positive. It is user friendly and allows our company to record the information quickly, accurately and compliantly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like working with the MasterControl team to enhance the product and add improvements on a continuous basis. The team really listens to customer feedback and integrates it into their release schedule.

Cons:

I think that the reporting using Insights can be improved to allow different attributes to work better with each other.

Reasons for choosing MasterControl Manufacturing Excellence

The user friendliness and feature availability as well as customer support.

Reasons for switching to MasterControl Manufacturing Excellence

The platform was based on an old server and not supported anymore.

Jim A.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

MasterControl Mx Changes Manufacturing

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

Mx immediately replaces paper in the manufacturing process. It was relatively easy to set up. We immediately saw reduction in documentation errors, because operators were no longer documenting on paper. We also are now able to track several different features that we were not able to on paper. Mx comes out with important updates and additional features every quarter.

Cons:

There still are some limitations that ideally would be updated in the future. However, I will say that since we began using Mx 2 years ago, several new features and updates have come on.

Reasons for choosing MasterControl Manufacturing Excellence

MasterControl seemed to be better established for long term success. It also integrated with our already on board MasterControl Quality system which was huge.

Ashley P.

Verified reviewer

Medical Devices

501-1000 employees

Used daily for less than 2 years

Reviewed October 2025

Mx streamlining

Great experience and user adoption to the module was one of the easiest we have had! The operators love using Mx and dread when there is early phase work that pushes them back to paper processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how the module has streamlined our processes and made the training integration seamless. Has drastically reduced the time and buden reviewing final batch records.

Cons:

The inspection plans feature doesn’t work as well as we had hoped especially for a business that follows different types.

Jimmy L.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for more than 2 years

Reviewed December 2025

A worker's insight to doing his job

Fantastic on the security side, haven't had any issues with password breaching on my end. When I use mastercontrol it it has the features I need to do my job. I like how the documents for my department are organized and structured.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The process is streamlined to the point of everything being labeled/named for what specific part of the job I need.

Cons:

When too many people are on the system at the same time there is a massive slowdown. Sometimes it moves slowly to a crawl that barely anything can get done.

Jonathan M.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for less than 2 years

Reviewed October 2025

Mx and me …an EBR ROAD TO SUCCESS

Has been a solid partnership between our company and MasterControl with a near seamless go live and successful post go live experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here’s a version tailored for executives, emphasizing strategic value and business impact: "The Builder tool eliminates resource constraints and empowers your organization to implement a scalable, flexible electronic batch record (EBR) solution—accelerating digital transformation and driving operational agility." Would you like to include metrics, ROI language, or industry benchmarks to make it even more compelling for leadership audiences?

Cons:

I wish we could move faster with implementation but that’s more of a us problem. I would like to see a boot camp style kickoff.

Reasons for choosing MasterControl Manufacturing Excellence

Builder and cost benefits and used the qx for 10 yrs

Donald P.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2025

Great Option for EBR

Excellent. From sales, leadership, implementation and support, the entire MasterControl team has been a great partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy, intuitive interface for record building and EBR execution with review by exception. A great no code solution for fast implementation.

Cons:

Minor inconveniences with building, but overall very good. These things are extremely niche use case for specific records that workaround scan be made for.

Reasons for choosing MasterControl Manufacturing Excellence

Cost, sales teams, perceived validation support

Traci L.

Verified reviewer

Medical Devices

51-200 employees

Used weekly for less than 2 years

Reviewed October 2025

Mx makes life easier

Overall electronic batch records has been well received by our company. Production likes the ease of use, the capture of who did a step and when enhances compliance, good documentation practices errors were immediately eliminated and auditors love the transparency and quick response time to see a requested record.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementing electronic batch records helped us to streamline our processes and minimize operator errors. It also shortened our record review time considerably.

Cons:

The data lake refresh time is too long for any real-time reporting in Insights. Also, when to use tags is rather confusing.

Reasons for choosing MasterControl Manufacturing Excellence

MasterControl could do more of what we needed and could link to documents and training, whereas Tulip could not.

Jack Y.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2025

Code Free Building, Intuitive End User Experience, Would Implement Again

MasterControl Mx is a system I would buy and implement again. They continue to expand functionality and build implement customer requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is code free to build master templates (batch records). Users get instant feedback when tolerances are exceeded. When customer support is needed, they use a good priority system to resolve problems in a timely manner. Many items were solved the same day.

Cons:

We benefited greatly from a 120-day go live map from kickoff to implementation. Do not try to implement by yourself. Use subject matter experts to help configure the first couple records so your team can see how to build for success.

Jesse M.

Verified reviewer

Chemicals

201-500 employees

Used daily for more than 2 years

Reviewed December 2025

Formulation Technician II

I really enjoy using MasterControl for it's constant convienence and overall availability when I need to have a Form/Document available and what codes and procedures need to be updated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It keeps me well informed about the things I need to learn in the facility that are always updating.

Cons:

Each item on MasterControl is too close together and is hard to navigate which Form/Document I need to find.

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