Clerk.io 2026: Benefits, Features & Pricing

Wondering if Clerk.io is right for your organization?

Our eCommerce Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Clerk.io

4.7

(20)

Pricing

Starting at $99.00 per month

About Clerk.io

Clerk.io is an e-commerce personalization software that helps online stores acquire, convert and retain more customers through AI-driven technology.

Clerk's intelligent search engine automatically corrects spelling errors, suggests related queries, relevant content, as well as recognizes customer search intent and context based on custom categories, such as special characters, measurements, modifiers, and attributes.

The Clerk.io recommendation tool allows e-commerce managers to use pre-built logic to send customers recommendations based on hot products, current trends, seasons, order and click history, cross-selling methods, and more. Clerk's drag-and-drop interface gives users the ability to create product placement designs for the front page, product category pages, checkout pages, and more. Plus, merchandising employees can manage business goals, prioritization, and promotion of specific vendors, campaigns, brands, and categories too.

In addition to offering integrations with the most popular e-commerce tools around today, Clerk.io also comes with an API, which allows businesses to integrate the system with several third-party solutions.

The audience segmentation module...

Clerk.io Screenshots

Clerk.io Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Clerk.io Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Clerk.io
Abandoned Cart Saver
A/B Testing
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Behavioral Targeting
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Catalog Management
Content Analytics
Contextual Targeting
Conversion Tracking
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Marketing
Event Triggered Actions
Experience Management
Faceted Search/Filtering
Full Text Search
Fuzzy Search
Indexing
Marketing Automation
Multi-Campaign
Multi-Channel Management
Multi-Currency
Natural Language Search
Personalization
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recommendations
Reporting/Analytics
Reporting & Statistics
Search/Filter
Segmentation
Shopping Cart
Template Management
Templates
Third-Party Integrations
Visual Analytics
Website Analytics
Website Personalization
WYSIWYG Editor

Clerk.io Integrations

Act-On

HubSpot Marketing Hub

Sleeknote

Meta for Business

Mailchimp

BigCommerce

See all 16 integrations

Clerk.io User Reviews

Overall Rating

4.7

Ratings Breakdown

85%

10%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.7

Have you used Clerk.io and would like to share your experience with others?

Andreoli R.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

A great value product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy implemantation and customabilization

Cons:

A retailer need a way to bypass the result of the search

Reasons for choosing Clerk.io

easy way to use, cost of implementation

Reasons for switching to Clerk.io

Budget and a more simple instrument

Jacqueline S.

Verified reviewer

Retail

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2025

Improves my business

Ratings Breakdown

Ease of use

Functionality

Pros:

Clerk.io provides support through various means, by increasing the conversion rates for your site. It improves sales of products

Cons:

As of right now I don’t have any complaints, it has been great for what I need it for, will update if I come across any

Damian H.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Appalling quality of integrations and equally appalling technical support

Appalling

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked Clerk for its apparent ease of implementation and a wide number of services offered (Email, Recommendations, Search etc.).

Cons:

Clerk's integration with Magento 2 was horrific. It contained bugs, and we were unable to connect Clerk to our store at all for almost 3 weeks.The low-level not-technical support continued offering the same set of suggestions, which didn't work. Their pace of providing support is also disappointing at best. Unless you chase them and continue asking for solutions, they very quickly go quiet.We even had our own developer, using our own resources (time & money) to implement a fix because of how helpless their support was.In the end, Clerk simply nullified our contract, arguing they are unable to fix it. By far, our most disappointing experience with any SaaS provider all these years.They raised the "incompetence benchmark" to a whole new level.

Daniel J.

Verified reviewer

Sporting Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

The most valuable tool out of 32 we use in Watery

As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product.

Cons:

When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :)

Reasons for switching to Clerk.io

We first used Clerk.io - then Addwish (another danish recommendations software) attracted us with a lower price and said they had the same product as clerk.io, so we switched. But within 1 month, i could clearly see on the numbers that they were a lot behind the numbers we had realized with Clerk.io, so i was on knee in front of Clerk.io to take us back :) And luckely, they accepted us as a customer again. Today i can´t see any other recommendations / AI tool at the same level as Clerk.io, so we have a perfect fit to our growing ecommerce setup.

Verified

Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Great tool, with some caveats

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is super reliable and can definitely improve your conversion rate and the quality of the customer journey on your ecommerce.

Cons:

Their price model makes it quickly very expensive.

Jay P.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

A fantastic application with a brilliant team behind it!

We've so far seen: An increase in conversion rate An increase in sales Advise on best practices for both their app and ecommerce as a whole An impeccable customer service Responsive technical advise and service Overall - this is a fantastic piece of software and a fantastic support team behind them!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use to promote our products through search and recommendations! The setup process was smooth and flawless with the aid of the rep and the rest of the Clerk team being extremely responsive and understanding to our (often quite complex) needs and questions! The results speak for themselves - an increase in conversions and expert advise from the Clerk.io team on best practises - even those that don't directly involve using their app! If we have any issues - I contact them and so far we've had every issue resolved within one conversation!

Cons:

I find it hard to find a con so far! We've been using the service and tweaking and updating it from day 1 - and we've had no problems!

Reasons for choosing Clerk.io

We searched through countless apps for live search, search results, product recommendations, customer retention... And all of them either came with a monstrous price tag, a horrendous manual setup phase or awful response times to questions from a potential customer.... Clerk.io did none of these things - as they kept everything smooth, informed and always responded happily and quickly - all for a reasonable price!

Christian G.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Using clerk.io

The main problem solved is to reach the right users with a custom products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used since 2 years, and we really grew up, as using clerk.io makes the things really easy and visual. We can query, adding triggers, filters to our database without any code needed. We also start loving the "Audiences" new feature which allow us to segment and target the real users without borrow other users. The integration with Mailchimp and such make a real perfect solution and save a lot of time.

Cons:

Would be perfect to integrate a real CRM solutions to have a overall vision.

Robert A.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Strong overall product - time saver

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clerk allows for so many features regarding products, best sellers, up sells, cross sells, exit intent and so on with minimal development time. So from a development / client perspective, the benefits are huge.

Cons:

There is no way to clear old error logs :)

Simon M.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Instant Results & A Great Team To Work With

Very good. Added ease of use to our customer's online shopping experience and in turn added value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We saw an instant improvement to our website and results after installation and set up. Configuration was easy and I had great help and support from [SENSITIVE CONTENT HIDDEN] on the Clerk team. It's also great to have all the capabilities of this software under one dashboard so no need for multiple services or subscriptions.

Cons:

Hard to think of any cons. Perhaps the function to export dashboard reports. However I believe this is in the pipeline.

Emanuele R.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2020

The best ecommerce reccomandations software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is based on a sophisticated artificial intelligence system that also allows small and medium-sized ecommerce to create added value in the customer purchase process, and it's not exclusive reccomanded for the big player. It is extremely scalable and rich of features concerning the suggestion of products in a web site, in an newlsetter or in a search user experience. The backoffice intregrates sophisticated analysis tools about the main ecommerce kpi for each element. First Rate Assistance, not only of technical issue, but also to support the best use of the system with the aim to improve conversion rate.

Cons:

It's very easy to set up, but for who has a only a bussiness background (like me) is highly reccomanded few hours of technical support for its correct installation and integration with the site's css.

Showing 1 - 10 of 20 Reviews

Load More Reviews