Emplifi Social Marketing Cloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Emplifi Social Marketing Cloud

4.2

(38)

Pricing

Starting at $200.00 per year

About Emplifi Social Marketing Cloud

An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Social Media Analytics
Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.

Social Listening and intelligence
Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.

Social customer care
Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.

Social media and community management
Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audi...

Emplifi Social Marketing Cloud Screenshots

Emplifi Social Marketing Cloud Pricing and Plans

Starting price: $200.00 per year

Free Trial

Free Version

Basic

$200.00

per feature, per year

No plan information available

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Emplifi Social Marketing Cloud Features

Popular features found in Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Lead Attribution
Multi-Channel Data Collection
Post Scheduling
More features of Emplifi Social Marketing Cloud
A/B Testing
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Audience Analytics
Audience Engagement
Audience Targeting
Automated Publishing
Automated Scheduling
Benchmarking
Brand Tracking
Calendar Management
Campaign Management
Campaign Planning
Campaign Scheduling
Collaboration Tools
Commenting/Notes
Competitive Analysis
Contact Management
Content Delivery
Content Library
Content Management
Content Publishing Options
Conversion Tracking
Customer Engagement
Customer Segmentation
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Filtering
Hashtag Tracking
Image Library
Impact Measurement
Influencer Discovery
Influencer Tracking
Keyword Filtering
Keyword Tracking
Lead Nurturing
@mentions
Monitoring
Multi-Account Management
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Natural Language Processing
Negative Feedback Management
One-to-One Messaging
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Reputation Management
Rights Management
ROI Tracking
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Monitoring
Social Performance Management
Social Promotion
Tagging
Third-Party Integration
Third-Party Integrations
Trend Analysis
UGC Collection
Visual Analytics
Workflow Management

Emplifi Social Marketing Cloud Integrations

Dropbox Business

Microsoft Excel

Microsoft PowerPoint

Tableau

Meta for Business

Twitter/X

See all 8 integrations

Emplifi Social Marketing Cloud User Reviews

Overall Rating

4.2

Ratings Breakdown

45%

39%

11%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

4.4

Functionality

3.9

Tracey M.

Verified reviewer

Consumer Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed January 2018

Social Bakers are not a cheap product but the information you gain and insights are well worth it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You won't be disappointed when you get your hands into Socialbakers Analytics Plus. The depth of information along with the simplicity of the way it can be presented will leave everyone satisfied.

Cons:

Possibly a little pricey but hopefully that means many more upgrades will be along to make it worth that bit more!

Vendor Response

Hi Tracey, Thank you for your feedback, we¿re glad to hear that you are finding our product and resulting insights useful! On price: we're continually investing in improving and upgrading the service we provide, committed as we are to delivering quality. Our sales team is always available to discuss individually tailored and priced package options based on your business needs and goals. Best, Socialbakers Team

Replied December 2018

Stephen F.

Verified reviewer

Chemicals

10000+ employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Really useful campaign insights tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to break down your digital campaign performance across multiple platforms by tagging posts

Cons:

Lack of support of integration into Google Data Studio - the only available exports by default are PDFs and Powerpoints, which make it difficult to integrate into my Google Data Studio Reporting dashboard. There is an API available, but the support is not provided in choosing how to display the metrics.

Verified

Reviewer

Information Technology and Services

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed August 2019

Best tool for all social media platforms

Overall it was nice experience as my client was very happy with the quality of insights which I garned from Social bakers. Though I used it 3-4 times but really like its quality though live data cannot be tracked which is negative feature in it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Though i used it 3 times but i like its way of extracting data and its data effectiveness is also better than other tools, It is easy to use and its visualization part is also good. Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report

Cons:

Pricing is high and one thing is that for one client we can only purchase one account, so for every client, we have to purchase another account unlike other platforms which give multiple or unlimited accounts creation

Vendor Response

Yes, data is our bag; it's the essence of all we do. As alluded, accurate, reliable analysis of your clients' marketing performance provides the ability to prove ROI. It certainly sounds like you and your clients are on the same page where it comes to Ads spending and budget priorities. Please do not hesitate to contact your account manager on configuring user permissions and roles. They can help with enabling secure access and closed views across multiple clients; also, they have news on Settings functionality to come. All the best from Monica, Liborio & Simon Socialbakers

Replied September 2019

Hans D.

Verified reviewer

Telecommunications

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

A BIIIIIIIG KUDOS TO THE TEAM!

Socialbakers makes life easier -- it is social media without all the noise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of usage -- simplicity and efficiency combined. It is what you want it to be -- you can customise it according to your needs be it simple daily reporting or down to the nitty-gritty of complex reporting! The support team is one of the AWESOMEST! Superb! They are fast, friendly, and will resolve any issues and answer any questions you have with the platform.

Cons:

Nothing too major -- just wanting to add more QoL stuff like notification alerts, etc.

Reasons for choosing Emplifi Social Marketing Cloud

Social Studios was slow and not user friendly. It didn't work and there was no product support.

Jake C.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed September 2020

Exceptional reporting with superb account management.

Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Socialbakers makes it easy to customise reports from multiple social media channels. With our nuances in reporting required, we often go beyond the user interface and extract raw data in spreadsheets. This is simple and easy to do in Socialbakers.

Cons:

The publishing feature, as the API doesn't allow for the extent of features available when scheduling content natively in each platform. This is a limitation from Facebook, however.

Verified

Reviewer

Higher Education

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Great sales people with a product that doesn't deliver

Sales process was smooth, although once we agreed, they were extremely aggressive in getting everything signed. It went downhill from there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their sales team is top notch. They offer what sounds like the world and (no surprise) are willing to promise you everything.

Cons:

It simply doesn't function. Posts published without approval, posts didn't publish at all. Even after we stopped using the platform, posts that we deleted went out on our platforms.

Maysa C.

Verified reviewer

Retail

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Missing features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the reports and the many possibilities of date analysis.

Cons:

I find it very frustrating that the software does not allow for programming the posts of stories content on instagram. Also, there should be a way to program carousel posts on instagram.

Mark P.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed September 2020

Socialbakers for Marketeers

Great tool to use to support with new brand / fan page startups for learnings and case study all in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comparison and Ads detection is a great function to be used as a part in competitor analysis.

Cons:

Some data syncing may take quite some time to update and we do not know the progress how long it should take.

Reasons for choosing Emplifi Social Marketing Cloud

Familiarity

Praachi J.

Verified reviewer

Marketing and Advertising

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed November 2019

Socialbakers Suite is your answer to better social media Analysis

I had a good experience working on it and would recommend to fellow marketers who are dealing with social media analytics and advertising.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and has a very engaging interface. It facilitates smooth downloading of data from various social media platforms and thus supports companies in analysis. It is an excellent tool for audience targeting, analysis, social listening, and gives great insight into the social media platforms, thereby empowering marketers to take well informed decisions.

Cons:

Having advanced and more detailed analysis through improved dash boards and graphs will be beneficial.

Kaïs B.

Verified reviewer

Internet

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed December 2018

Great tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software helped me a lot doing my social media monthly reports (especially Facebook & twitter ).

Cons:

I couldn't get any report of my facebook groups .

Vendor Response

Kaïs, hi! If you want custom reports, you can always get in touch with our knowledgeable account managers; they¿ll be happy to help you out with these! Thank you for taking the time to add your thoughts about our service. All the Best, Simon, Socialbakers Team

Replied January 2019

Showing 1 - 10 of 38 Reviews

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