Orlo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Orlo

4.0

(1)

Pricing

Pricing available upon request

About Orlo

With a whole load of channels to toggle between and the public always watching, delivering social customer service and marketing content that knocks your customers' socks off is no easy feat. The Orlo platform empowers you to manage your digital conversations from one place, so you can focus on what really matters - managing reputation and improving customer experience. Though we're trusted by over 300 brands, including many global clients, we’re just as proud to be born and bred in blighty, with all of our servers are held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building trust with your customers through brilliant conversations!

The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.

Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calend...

Orlo Screenshots

Orlo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Orlo Features

Popular features found in Social Media Management
Alerts/Notifications
Automated Publishing
Brand Tracking
Campaign Management
Collaboration Tools
Customer Engagement
Engagement Tracking
Multi-Account Management
Post Scheduling
Social Media Integration
More features of Orlo
A/B Testing
Activity Dashboard
AI/Machine Learning
API
Approval Process Control
Audience Analytics
Audience Engagement
Automated Scheduling
Calendar Management
Campaign Analytics
Campaign Planning
Click Tracking
Commenting/Notes
Competitor Monitoring
Contact Management
Content Discovery
Content Library
Content Management
Content Publishing Options
Conversion Tracking
Customer Segmentation
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Filtering
Hashtag Tracking
Image Library
Keyword Filtering
Keyword Tracking
@mentions
Multi-Campaign
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Negative Feedback Management
Performance Metrics
Reporting/Analytics
Role-Based Permissions
Sentiment Analysis
Social Media Monitoring
Social Promotion
Tagging
Template Management
Third-Party Integration
Third-Party Integrations
Trend Analysis
Workflow Management

Orlo User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

Have you used Orlo and would like to share your experience with others?

Katie F.

Verified reviewer

Mechanical or Industrial Engineering

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Orlo Tries Hard, But Can't Beat the Competitors.

Our company needed a global social media planning tool, and decided that Orlo would be the best option. Again, being to segment our own country's posts is terrific - but it doesn't have the breadth of tools available in Hootsuite or other competitors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Orlo is our global, enterprise-level social media tool. It's a very convenient system in regards to segmenting based on country and specific business division - so each country (while being able to see each others' posts), can live and breathe in our "own" platform. It's very easy to use, both in drafting posts and in scheduling them. There are also options in how you'd like to view your content calendar, and you have the option of making sure content gets approved before scheduling!

Cons:

Orlo isn't a very robust tool, and isn't very good at anything other than publishing, scheduling, and viewing your social posts. The marketing analytics aren't very good (numbers are always super off compared to when you log into each social platform itself), the Help Team is extremely slow at getting back to you (and when they do get back to you, it's a link to an article), and there are very few Q&A sections available for working through problems yourself.

Showing 1 - 1 of 1 Reviews