ServiceOS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ServiceOS

5.0

(32)

Pricing

Starting at £19.00 per month

About ServiceOS

ServiceOS is here to optimize your service business, save you time and money and take you to the next level. It's a unique system for business management and growth, which will save you from tedious operational work to focus on important business opportunities.

The system controls the entire workflow without your intervention. Features of ServiceOS include service delivery, online booking, check-in/check-out, real-time location tracking, on-site price change, surge pricing, real-time job tracking, on-demand requests, workforce management and manageable checklists.

The sales features help you sell more and increase profits. It manages online and offline booking forms, sales scripts, call center automation, call to booking applications and video consulting. It handles complaints, online training and customer relationship management operations.

It helps you manage staff better through partner profiles with performance dashboards and live availability management. It handles commission plan management, automated payments, advanced notifications, membership club and loyalty and subscription.

ServiceOS Screenshots

ServiceOS Pricing and Plans

Starting price: £19.00 per month

Free Trial

Free Version

Basic

£19.00

per month

No plan information available

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ServiceOS Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of ServiceOS
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Appointment Scheduling
Attendance Tracking
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Booking Management
Business Coaching
Business Process Automation
Calendar Sync
Callback Scheduling
Call Center Management
Call Monitoring
Call Recording
Call Reporting
Call Tracking
Call Transfer
Chat/Messaging
Checklists
Class Scheduling
Client Database
Client Management
Client Portal
Communication Management
Communications Management
Compliance Management
Computer Telephony Integration
Confirmations/Reminders
Contact Management
Contract/License Management
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Debit/Credit Card Processing
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Event Calendar
Event Scheduling
Feedback Management
File Storage
Financial Management
For Carpet Cleaners
For Field Service
For Handyman Industry
For Lawn Care
For Plumbing Industry
Franchise Operations Management
Geographic Maps
Group Scheduling
Historical Reporting
Image Capture
Inbound Call Center
Inspection Checklists
Interaction Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Life Coaching
Location Tracking
Maintenance Scheduling
Manual Dialer
Marketing Automation
Mentor/Coach Matching
Messaging
Mobile Alerts
Mobile App
Mobile Payments
Monitoring
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Order Management
Outbound Call Center
Patient Communications
Payment Collection in the Field
Payment Processing
Performance Management
Performance Metrics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Records Management
Recurring Appointments
Recurring Invoicing
Recurring Orders
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Rescheduling
Route Optimization
Scheduling
Search/Filter
Self Service Portal
Shift Management
Shift Scheduling
SMS Messaging
Social Media Integration
Status Tracking
Surveys & Feedback
Task Management
Task Scheduling
Technician Management
Territory Management
Third-Party Integrations
Timesheet Management
Time Tracking
Training Management
Website Integration
Workflow Management
Workforce Management
Work History
Work Order Creation
Work Order Management

ServiceOS Integrations

PayPal Enterprise Payments

BigChange

Stripe

Trustpilot

Xero

ServiceOS User Reviews

Overall Rating

5.0

Ratings Breakdown

97%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.9

Denitsa D.

Verified reviewer

Consumer Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

ServiceOS makes the work process simple

I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Monitoring of the results live Easy booking process with real-time availability of the teams&operatives Comparison of the results Easy search in a database of millions of clients

Cons:

Small changes regarding the booking forms that could be improved in order to prevent some manual processes

Reasons for switching to ServiceOS

CRM Software

Spyros D.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

The software enables efficient workflow automation and intuitive operation.

Very flexible and always adaptable to our individual needs. Better traceability and seamless integration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

High flexibility and adaptability to individual processes for appointment management and bookings. Intuitive, user-friendly interface and fast, competent support. Accessibility is guaranteed at all times.

Cons:

The setup and customization requires a certain amount of initial training time. All other pain points have been resolved in a customer focused manner.

Reasons for switching to ServiceOS

Reporting in Jobber was a hell of experience. I tried to reach them but it failed.

Lucy S.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 12 months

Reviewed October 2023

Wise Sage Wellbeing

Great customer service when I could get through to [sensitive content hidden] and the team. very fair to me as a small start-up in understanding my position. helpful and hard-working staff.Probably too expensive as a product for a company as new and small as mine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The personal care from [sensitive content hidden] , who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.

Cons:

It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated. When it goes down in the system, getting them sorted takes too long and can harm the business profile. I think they have some amazing staff who really care and I think the idea is good, however, it needs developing as a product to make it more user friendly.

Reasons for switching to ServiceOS

Because of the postcode booking option.

Martin K.

Verified reviewer

Environmental Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

We are very happy with the results overall.

We’ve been using ServiceOS for 5 months now and it is working really well for us so far. We have not yet implemented all the features that we will be using, but we don’t expect any issues in doing that, as the support from ServiceOS is very good. To be honest, it was a steep learning curve at the beginning, but we have settled into very comfortable usage of the basic system. With the able assistance of [sensitive content hidden] from ServiceOS, we hope to move onwards and upwards in further adapting the system to our needs. ServiceOS is very customizable with a wide range of tech solutions that support our growing business. We are very happy with the results overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reporting is very good and overall customization within the system is a plus. The system could be adapted to the needs of our organization.

Cons:

The system is quite complex but with help from ServiceOS support, we were able to adapt it to our needs.

Reasons for switching to ServiceOS

It was a very inflexible system. Also nvery little support.

Floris P.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed March 2025

Possibilities are endless

After receiving a detailed presentation of a basic setup of the system, we put in place the structure of our own model with the help of a dedicated ServiceOS member. We tested the migration of our data and solved the issues found, then processed to the final migration from our old system to ServiceOS. We now continue to work everyday with ServiceOS to integrate the improvements and automatic processes that will enable us to focus on our main strength and grow to the next level. Thanks ServiceOS!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibilities are pretty much endless, like a box of Meccano

Cons:

Setup is heavy, needs a lot of continuous guidance

Reasons for choosing ServiceOS

ServiceOS has a customizability that enabled us to see us growing more than what Booking Koala offered

Reasons for switching to ServiceOS

Did not support French markets anymore, and did not bring us enough to grow

Gary B.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Reviewed March 2025

Why are you waiting. Just do it !

Would highly recommend give you the tools to manage your business as you want to

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unbelievable team ! They were absolutely fantastic in helping us set up the system.

Cons:

Nothing at all ! Absolute amazing team , nothing is too much trouble !

Reasons for switching to ServiceOS

Wanted customers to book and schedule themselves

Maerssia V.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

ServiceOS Experience

ServiceOS has significantly transformed how teams manage service delivery, bookings, and customer interactions. The platform is widely used across departments like Servicestore, Fleet, and Commercial Services, and has become central to operations at Waltham Forest Council.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Streamlined Operations Across Teams ServiceOS consolidates booking, payments, and helpdesk functions into a single platform. This eliminates the need for spreadsheets and external calendars, allowing coordinators and operatives to manage tasks more efficiently from one interface. Customisable and Scalable for Diverse Services It supports a wide range of services—from handyman and pest control to parks management—with features like crew scheduling, invoicing, recurring bookings, and role-based access. This flexibility makes it suitable for both small teams and large departments. Enhanced Communication and Task Management The “Requests” feature allows operatives to submit job-related queries directly to the Helpdesk, reducing reliance on group chats. In-app notifications and task assignment tools keep everyone aligned and responsive

Cons:

Difficulty scheduling multi-day jobs with varying operative attendance and Images and comments sometimes fail to transfer between bookings.

Nevena P.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2025

Great experience and even better support

I’ve been using ServiceOS for four years to manage our sales funnel, call centre, and CRM. The product has consistently helped us stay organized and operate more efficiently. The team behind it is outstanding - supportive, responsive, and genuinely attentive whenever we need help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it’s built with real business needs in mind. It solves daily operational challenges we didn’t even realize could be automated, saving us a lot of time. The system reduces manual work, helps avoid mistakes, and keeps everything running smoothly.

Cons:

There are no major negatives for me. Like any powerful system, it takes a bit of time to get used to, but once you do, it’s hard to imagine going back to other solutions.

Andreas M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed March 2025

Customizable, Capable, and Backed by Great People

We’re extremely happy with both the product and the team behind the platform. Their support and approach make us feel very confident and well taken care of.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team behind the platform is truly solution-oriented. Nothing seems impossible, and the product is incredibly flexible – it can be customized in so many different ways to suit our needs.

Cons:

It can feel a bit overwhelming at first, with so many buttons and options to choose from. The interface could be slightly more streamlined, but on the other hand, all those options provide a lot of flexibility. Sometimes maybe a bit too much.

Reasons for switching to ServiceOS

Monday wasn't really a good fit four our us.

Sam E.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 2 years

Reviewed April 2025

A fantastic team!