TELCOR RCM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

TELCOR RCM

4.7

(16)

Pricing

Pricing available upon request

About TELCOR RCM

TELCOR RCM is a revenue cycle management software for clinical, molecular, pathology, outreach, and toxicology labs. The software provides real-time analytics to identify trends and monitor key performance indicators. TELCOR RCM optimally automates workflow with minimal resources for flexibility. It tracks and trends denials to maximize patient and client billing.

TELCOR RCM Screenshots

TELCOR RCM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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TELCOR RCM Features

Popular features found in Medical Billing
Billing & Invoicing
Claims Management
Code & Charge Entry
Compliance Tracking
Dunning Management
Insurance Eligibility Verification
Practice Management
Quotes/Estimates
Remittance Advice
More features of TELCOR RCM
Accounting
Accounting Integration
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Batch Processing
Cash Flow Management
Charting
Claims Adjuster Management
Claims Scrubbing
Claims Settlement
Claims Tracking
Client Portal
Clinic Interoperability
Compliance Management
Configurable Workflow
Co-Pay & Deductible Tracking
Credit Card Processing
Customer History
Customizable Dashboard
Customizable Reports
Customizable Templates
Dashboard Creation
Data Capture and Transfer
Data Import/Export
Data Security
Data Storage Management
Data Verification
Denial Management
Document Management
Document Storage
EHR/EMR Integration
Electronic Claims
Electronic Payments
Financial Management
Forecasting
For Healthcare
Forms Management
HIPAA Compliant
Historical Reporting
ICD-10 Compliance
Insurance Management
Invoice History
Invoice Management
Medical Billing
Monitoring
Multi-Location
Multi-Physician
Paper-Based Claims
Patient Intake
Patient Scheduling
Payment Collection
Payment Processing
Payor Management
Policy Management
Pre-Registration
Process/Workflow Automation
Quality Assurance
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reimbursement Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Rules-Based Workflow
Sarbanes-Oxley Compliance
Search/Filter
Secure Data Storage
Self Service Portal
Task Management
Task Scheduling
Template Management
Third-Party Integrations
Transaction History
User Management
Workflow Management

TELCOR RCM User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

31%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.9

Functionality

4.6

Theresa F.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Parnership is key.

TELCOR by far is one of the best vendor relationships we have had. In a very change centric industry its inherent you have a partner that helps guide you through the ever evolving landscape and TELCOR does this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service, customizations, active listening to customers and ideas, ability to get the customer what they need to be successful.

Cons:

I wish there were better ways to monitor productivity of multiple people in the team when they have shared responsibilities and are not strictly processing claims.

Reasons for choosing TELCOR RCM

Client billing platform meets the needs of outreach programs

Jason P.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Reviewed June 2025

Telcor RCM Experience

We have been using Telcor for over 7 years now. Our lab would not have been able to absorb the volume that we now have without RCM. It can scales easily and has the versatility to create lab specific workflows based the ever changing payer space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Versatility to manage all aspects of revenue cycle. Configurability to adapt to changing payer requirements. RCM Service is always available and highly knowledgeable.

Cons:

I honestly don't have any negative things to say about Telcor RCM. Our lab has been able to accomplish everything we have set out to do in revenue cycle management with Telcor.

Reasons for choosing TELCOR RCM

We did not like the pricing model which was based on volume.

Reasons for switching to TELCOR RCM

Antrim could not scale with our increased growth.

Dayna B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Reviewed October 2023

Review

For the most part it is going good. We are struggling with the eligibility aspect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot more automation then our last system.

Cons:

Not as much eligibility access compared to what we need.

Vendor Response

Dayna, Thank you for reviewing our software. Please consider contacting Service to discuss your concerns about eligibility access in more detail.

Replied November 2023

Michelle L.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed June 2025

Telcor is Amazing!

The experience we have had with Telcor over the last 10+ years since implementation has been outstanding. They have helped us in many different aspects; their team has always been great at helping us find solutions and workflows that suite our specific needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telcor has the most amazing customer relations team. They are extremely knowledgeable and helpful. There has never been a time that we have reached out that we did not get top notch service.

Cons:

There are times that we need fixes or enhancements that come two or three versions later. However, we understand the need for prioritization.

Reasons for switching to TELCOR RCM

We needed a more robust less archaic system with more customizable features.

Cecilia G.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Reviewed October 2025

One Users Opinion

Amazing. Nothing short of amazing. The mix of clients that show up fr this experience is great. Kudos!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telcor definitely gave you value for money. Billing is the MAIN topic and all things RCM. Their customer support is unmatched.

Cons:

I had no drawbacks at all. Everything was well planned and organized. The presenters were very knowledgeable.

Reasons for switching to TELCOR RCM

The change happened prior to me joining this company as the RCM Supervisor.

Shelley J.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 6 months

Reviewed June 2025

Great customer service

Good. I did send a couple of emails but once I got the correct person everything went as best as expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How courteous everyone is. She didn't understand why the website was not working for me so she reached out to the IT department and got back to me with something new to try.

Cons:

It was a web browser causing my error. It might have been helpful when siging up to list certain web browsers that work best for this.

Reasons for switching to TELCOR RCM

It's not a very good system for report and other things.

Lori S.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Reviewed January 2024

Telcor billing

Very positive. I truly like the ease of how to pull reports and manage the work que's

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to sort que's for work, reports are easily pulled for review, rules for different insurances are easily built for best process.

Cons:

Nothing, I really like Telcor. Especially compared to our old billing system. We no longer have to manually enter secondary claim information.

Reasons for switching to TELCOR RCM

I believe the contract was up and the company was looking for a product that could be tailored more to what laboratory billing needs.

Vendor Response

Thank you for your amazing review, Lori! As always, feel free to reach out to Service if you need anything.

Replied January 2024

Katie C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed October 2025

Laboratory Financial Supervisor

We have had a fantastic experience with TELCOR RCM. We are always able to get questions answered and any issues we have fixed in a timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TELCOR RCM has so many options for billing and tracking revenue for a very reasonable price. We don't do third party billing, but do bill Medicaid and that process is so smooth. TELCORs customer support is also fantastic. We recently updated a couple things on our invoices and we had a couple meetings with [sensitive content hidden] and he waled us through everything, which made the process so easy and clear.

Cons:

I don't have and dislikes. TELCOR meats all of our billing needs and is so easy to use and understand. I think our biggest hurdle is our IT departments issue that they won't allow TELCOR access to our system.

Tina S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed June 2025

Over 10 years in use and still going strong

Overall, our experience with TELCOR RCM has been good. We are an on-premise client so TELCOR RCM Service has to interact with our IT quite frequently. Sometimes this is frustrating for everyone involved but TELCOR has been as helpful as possible with the limitations of us being an on-premise client entails. When a software is being used by a wide variety of clients there is always something that doesn't fit for one client or another. We have been using TELCOR for over 10 years and I would recommend TELCOR RCM to other laboratories.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature I like the most about TELCOR RCM is the ability to view the charges in the CIM before they process through any "buckets" into the error workqueue or the held workqueue. The ability to do this and make changes is very beneficial.

Cons:

The feature I like the least about TELCOR RCM is there are so many ways to get to or accomplish a specific task. I am sure I am in the minority, but if there weren't so many options for some of the tasks it would make it more "cut and dry".

Megan R.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Reviewed July 2025

Overall Great RCM

Very enjoyable system and very user friendly and easy to use. The fact that it is Microsoft based really and is huge benefit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many customizable options for user preferences and able to see just what they need to without unnecessary information.

Cons:

Columns or enhancements that would benefit one business may not be accepted because other users do not see benefit. Although labs to the same thing their employee or client base is very different.

Showing 1 - 10 of 16 Reviews

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