athenaOne 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

athenaOne

3.8

(904)

Pricing

Pricing available upon request

About athenaOne

athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions.

The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes.

athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients.

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athenaOne User Interface

Popular athenaOne Alternatives

Main Product

athenaOne

3.8

(904)

Ratings Breakdown

3.78Ease of use
3.54Value for money
3.63Customer support
3.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

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Ratings Breakdown

4.53Ease of use
4.58Value for money
4.54Customer support
4.30Functionality

Pricing

Starting at $23.00 per month

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Alternative Product

RXNT

4.3

(495)

Ratings Breakdown

4.31Ease of use
4.21Value for money
4.23Customer support
4.23Functionality

Pricing

Starting at $29.00 per month

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Alternative Product

Jane

4.8

(488)

Ratings Breakdown

4.62Ease of use
4.72Value for money
4.81Customer support
4.58Functionality

Pricing

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Alternative Product

Practice Better

4.8

(96)

Ratings Breakdown

4.59Ease of use
4.43Value for money
4.60Customer support
4.66Functionality

Pricing

Starting at $35.00 per month

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Alternative Product

SimplePractice

4.6

(2816)

Ratings Breakdown

4.39Ease of use
4.31Value for money
4.38Customer support
4.34Functionality

Pricing

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athenaOne Pros and Cons

We analyzed 904 verified reviews for athenaOne to find out what actual users really think.

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Intuitive Design Streamlines Tasks

athenaOne is known for its intuitive interface and user-friendly design, making it easy to learn and navigate. Users appreciate how the platform simplifies daily workflows, integrates essential features, and helps new staff get up to speed quickly. The EMR is well organized, reducing complexity and making routine tasks more efficient.

athenaOne Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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athenaOne Features

Popular features found in Patient Portal
Appointment Scheduling
Billing & Invoicing
For Medical Purposes
Self Service Portal
More features of athenaOne
Accounting Integration
Admissions Management
Alerts/Notifications
Appointment Management
Bed Management
Case Management
Charting
Claims Management
Claims Scrubbing
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Tracking
Customizable Dashboard
Decision Support
Drug Reference Database
Dunning Management
EMR/EHR
E-Prescribing
For Cardiologists
For Family Medicine
For Healthcare
For Mental/Behavioral Health
Formulary Management
For Neurologists
For Obstetrics & Gynecology
For Ophthalmologists
For Orthopedics
For Pain Management
For Physical Therapy
For Plastic Surgery Practices
For Podiatrists
For Primary Care
For Psychiatrists
For Substance Abuse Therapy
For Urgent Care
For Urologists
Growth Charts
Healthcare Compliance
HIPAA Compliant
Immunization & Allergy Tracking
Initial Assessments
In-Patient Management
Insurance Eligibility Verification
Inventory Management
Invoice History
Meaningful Use Certified
Medical Billing
Medical History Records
Medication Management
Messaging
Multi-Location
Multi-Provider Practice
ONC-ATCB Certified
Out-Patient Management
Patient Engagement
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Payment Collection
Physician Management
Physician Scheduling
Policy Management
Practice Management
Quotes/Estimates
Records Management
Reminders
Remittance Advice
Remote Treatment Planning
Scheduling
SMS Messaging
Treatment Planning
Vaccine Management
Video Conferencing
Virtual Waiting Room
Voice Recognition
Web-based Deployment

athenaOne Integrations

Spark

Yosi

SocialClimb

Scribe

VaxCare

Phreesia

See all 15 integrations

athenaOne User Reviews

Overall Rating

3.8

Ratings Breakdown

42%

27%

12%

11%

Secondary Ratings

Ease of Use

3.8

Value for money

3.5

Customer support

3.6

Functionality

3.8

Loganne Y.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Athena one 2025 review

Athena is so easy to use and you could truly learn it in a day with proper training if needed as it is so user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There have been some updates to Athena that have made an already user friendly software that much more user friendly. Everything is in one place and I don’t have to search for anything.

Cons:

The only con is that some of the exams that I do aren’t matched up to the codes depending on what I pick but it is an easy click to add what I need.

Sabiha M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Excellent Medical Records Platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security.

Cons:

The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues.

Reasons for switching to athenaOne

More recent and updated Functionality and features

Kimberly S.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

AthenaOne Update

My overall experience is positive as it allows me to have multiple screens open from within the program to properly do my job and keep the patient flow moving and not slowing down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I enjoy most about Athena is the ability to have my billing, schedule, and chart open so I can multitask and complete my day to day work.

Cons:

What I least like about Athena is how it takes a while to open anything and, at times, it will freeze when trying to open the documents needed.

dana s.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Warning: Athenahealth may put you out of business

Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers.

Cons:

I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was.

Landon W.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Good but expensive EMR/Practice management software

Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently.

Cons:

Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive!

Reasons for choosing athenaOne

it was the cadillac of EMRs for private practitioners, it wasn't as expensive when volumes were lower, but now that we've grown it is very expensive.

John L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Wishing they were better

The only thing that has kept us with Athena is the hassle it will be to change to another EMR. I thought that maybe it was the team that we were working with, but I have contacted two other companies and they have similar issues. I like the overall charting experience. They just tell you they do so much more and to very honest, they just don't.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you are looking for medical software EMR it will get the job done. The basic charting is pretty good.

Cons:

They will promise you the moon. Once you are locked in, they are sorely lacking in fulfilling that promise. I have had this EMR for two years. They told me 3 months to get me up and running. After an extra 4 month and an extra $60,000, we were able to start billing our patients. Their on boarding team did not know what they were doing. They said they seamlessly work with Epic, NOT. They are great with billing assistance, NOT. Trying to get set up with Dragon, all they want to do is sell us their system. After 2 months of arguing, they finally set up a meeting to get Dragon going, I am not holding my breath. If this simple task is screwed up as much as most of the others, we will be leaving.

Reasons for choosing athenaOne

They promised me several key features that I was looking for. They just did not follow through.

George T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Don't Use Athena One

Terrible. Waste of time. Unable to solve problems in a timely manner. EMR for PCPs-not specialists. Changed our coding without notification or permission and made it worse. Their reply-We'll take responsibility---what does that mean? You will pay the fees?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This EMR is good for PCPs. That's it!

Cons:

They take forever to fix issues-if they can. We signed up for their billing service-Total waste of time and their "billing experts" don't have experience with non PCP billing. We've asked for a rep change-which they don't do. Their reps are "lip-service". Major waste of time and money. Seek an EMR that really specializes in what you do---and same for any billing service. Their patient follow up software is mediocre as well as their "bells and whistles". You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are worthless. Am in the process of leaving them. I suggest you don't use, or leave.

Reasons for switching to athenaOne

They wen't out of business, no longer available.

Erika B.

Verified reviewer

Alternative Medicine

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed June 2025

We get it, you’re too important to answer the phone or speak with us directly.

It is a lesson in patience! Don’t plan to log in and do much of anything unless you have a good 20-30 minutes at least!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I do like that there is a portal to access my information, access lab/test results, see upcoming appointments and the ability to message my provider.

Cons:

There are quite a few things! Since there is only so much space I will summarize! In a nutshell, the portal is incredibly slow and very glitchy requiring me to reload the page often and take longer than expected to utilize basic components. (Same case for different providers, different Wi-Fi access, device or computer, it doesn’t matter it’s always that way) It reminds me of a portal that a huge medical center would use, which for hospitals etc is understandable, but for my primary care or psychiatrist using this portal makes it feel incredibly impersonal like I’m just another number in the system. Even though they may be affiliated with a major hospital, an app or portal should at least appear more unique or individualized on the patient end. These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is blatantly obvious I’m just one more patient number in a full database of others. It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up specifically by the practice, but again, it just furthers the cold impersonal nature. It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as if it should say “We have 847 other patient messages in this mailbox that some hourly staff person may or may not check. We have more important matters to attend to and you may or may not receive a response in a few days”. Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to patients.

Verified

Reviewer

Government Administration

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Powerful platform with some minor drawbacks

My overall experience with athenaOne has been positive, especially in terms of having everything integrated into one system. Managing scheduling, electronic health records, billing, and patient communication is nice. Patients are not as fond of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Combines scheduling, medical records, billing, and patient communication in one system, which can streamline workflows.

Cons:

Messaging notifications can get dropped and document capture can be hit or miss when it's lagging. Also the learning curve is steep, and it's pricey.

Tabatha W.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

athenaOne Simplified Documentation

Overall, my experience with athenaOne has been positive. It supports efficient clinical workflows and centralizes key functions, though there is room for improvement in usability and customization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how athenaOne centralizes patient information and simplifies documentation, scheduling, and billing in one platform.

Cons:

Some workflows feel overly complex and require too many clicks to complete simple tasks. The system can be slow at times.

Showing 1 - 10 of 904 Reviews

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