CareCloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CareCloud

3.6

(112)

Pricing

Starting at $649.00 per month

About CareCloud

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and eff...

CareCloud Screenshots

CareCloud Pricing and Plans

Starting price: $649.00 per month

Free Trial

Free Version

Basic

$649.00

per user, per month

Plan includes:

EHR
Patient Mangement

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CareCloud Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of CareCloud
Activity Dashboard
Admissions Management
Analytics
API
Appointment Scheduling
Approval Process Control
Availability Management
Billing & Invoicing
Charting
Claims Management
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Compliance Tracking
Confirmations/Reminders
Discharge Management
Drag & Drop
Drug Reference Database
Dunning Management
EDI
EMR/EHR
E-Prescribing
Faculty/Staff Management
For Anesthesiologists
For Cardiologists
For Family Medicine
For Medical Purposes
For Pain Management
For Podiatrists
For Primary Care
For Urgent Care
For Urologists
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Meaningful Use Certified
Medical Billing
Medication Management
Messaging
Multi-Location
Multi-Physician
Multiple Appointment Types
Multi-Provider Practice
ONC-ATCB Certified
Online Scheduling
Patient Communications
Patient Education
Patient Engagement
Patient Flow Management
Patient Intake
Patient Portal
Patient Questionnaires
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Pre-Appointment Screening
Real-Time Reporting
Reminders
Remittance Advice
Scheduling
Self Service Portal
Templates
Third-Party Integrations
Video Conferencing
Virtual Meetings
Waiting Time Tracking

CareCloud Integrations

TeleVox

Vital Interaction

Sevocity

Praxis EMR

ICANotes

EHR YOUR WAY

See all 8 integrations

CareCloud User Reviews

Overall Rating

3.6

Ratings Breakdown

43%

19%

13%

20%

Secondary Ratings

Ease of Use

3.8

Value for money

3.3

Customer support

3.4

Functionality

3.5

sheila s.

Verified reviewer

Medical Practice

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2019

Practice Management System Partnership

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1. We never thought to try another system all these years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 4

Functionality

Pros:

it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Cons:

maybe Charts and some of the analytics are not what I would like

Reasons for choosing CareCloud

CareCloud was Web based and the use was much more user friendly and the cost was the best factor

Reasons for switching to CareCloud

We wanted to do our own billing in house and the previous company was total billing package

Nikki P.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Carecloud review

Good. I would use it again. I wish it was more interactive (notified when plan of cares are due , etc.)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually easy to navigate and the app was easier to use than other systems.

Cons:

Notes were tedious with less options to create templates than other systems

Reasons for switching to CareCloud

Company switched our EMR system to find something more user friendly for clinicians.

Melody K.

Mental Health Care

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed April 2018

Great experience with CareCloud EHR

I would recommend CareCloud for any practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

We have used CareCloud EHR for almost 4 years and it's been great. The EHR makes it simple to manage my clients and practitioners. It has great functionality and is user friendly overall. The billing app is the best. I actually eliminated an admin position by using the billing app.

Cons:

I would like for the iPhone app and the calendar app to offer a few more features. It would also be nice if there was way to upload and store clinical documents.

Alessandra R.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Scheduling Coordinator

The experience with CareCloud has been pleasant overall. I love how practical is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How user friendly it is. I also like the customer service. I like that you can organize the providers in a specific order as some systems only give the option of the providers being in alphabetical order.

Cons:

I dislike that the system seems to kick you off if you have more than one page open.

Luis B.

Verified reviewer

Medical Practice

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2025

The CareCloud Carer

i describe my overall experience with CareCloud as a positive and fruitful one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CareCloud was a joy to use and very easy to navigate. It does a great job showing you where to go.

Cons:

There aren't many cons to CareCloud but if i had one, its that it crashed on me ONCE but never again.

Andrew N.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2019

Run away as fast as you can

CareCloud has been a nightmare. They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category. CareCloud did not provide ways to report data for meaningful use until halfway through 2019. Reporting is limited. Advanced reporting is still limited to pre-determined metrics. Once they have your money don't expect to get the same treatment you get during onboarding, completely ghosted us after expressing multiple complaints about functionality and workflow limitations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fairly simple to use but you are limited to baked in features and pre-determined workflow.

Cons:

Constant slowness and crashing. Server stability issues weekly and performance issues occur daily.

Reasons for choosing CareCloud

Price mostly, and guise of simplicity. Easy to use simple must mean lack of features.

Reasons for switching to CareCloud

eCW has very lackluster support and many featuers are cumbersome to use/customize. However, after experiencing CareCloud's product we desperately wish we could go back.

John E.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Carecloud Crashes and Overall Poor performance

Terrible. Difficult to get in touch with a real person. There is never an answer as to why they cannont fix the many bugs the app seems to have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a nice user interface and the digital chart looks like a paper chart

Cons:

At this very moment, I am seeing patients. I have been unable to use carecloud for the past hour. This kind of thing happens very frequently. This causes a great deal of extra work. Since converting to the app, the carecloud reliability is terrible.

Reasons for choosing CareCloud

It was fine when it was web based

Carol O.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Many issues

I have never used a system that goes down as much as this one does and locks me out constantly , the customer service is even worse

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NOTHING , it is horrible and no one wants to help

Cons:

THIS SOFTWARE IS AWFUL , worst i have ever experienced

Reasons for switching to CareCloud

will be finding a new company , mtbc was great carecloud is awful and customer service is worse

Donna B.

Verified reviewer

Used unspecified for less than 2 years

Review source

Reviewed April 2016

Very pleased

We are a small Podiatry practice with 2 offices serving the Reidsville North Carolina and Danville Virginia areas. We currently have 8 employees. I have been extremely happy with CareCloud. They have made my work flow much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Customer support is wonderful. If I have a problem or question they are more that happy to help. I have never dealt with a friendly bunch of people.

Cons:

The group posting payments could be more attentive to what they are doing. At times they post things incorrectly. I have to keep a close watch on patient billing because I have noticed that some payments are posted twice or they will write off the incorrect amount. By doing this it shows a credit for our patients when in actuality they owe the practice money.