ClinicSource 2026: Benefits, Features & Pricing

ClinicSource offers organization to any medical practice. It provides video and documented tutorials to make training easier for new employees.

ClinicSource is a fairly good product. They have a lot of add-ons that we don't use because of the price. I think that it requires a lot of start up work to get going. The platform itself goes down/lags not infrequently. It makes things take a long time.

I purchased Clinic Source services over two years ago with the intention of streamlining my psychotherapy practice. The sales presentation was compelling, and we were assured that any system issues could be addressed through necessary modifications. We were also told that this software was specifically designed to support psychotherapy practices. Unfortunately, these statements proved to be inaccurate. From the outset, we experienced numerous difficulties, including billing problems, a lack of integration between different areas of the program, inaccurate reports, incorrect accounts receivable data, and missing diagnostic codes in documentation. Out of necessity, I personally learned how to create and modify documents, despite not being a computer expert, which required a significant amount of time and effort. Due to inaccuracies in basic documents, the program was not functional without these modifications. The system was exceedingly complex and added numerous steps, which compelled us to hire additional staff to manage the practice effectively. When contacting support, we were often directed to the message board, where if enough users submitted similar requests or issues, consideration might be given. I also submitted a detailed letter outlining our experiences and highlighting that much of the program was not well-suited for behavioral health providers. I requested specific improvements to reduce the many extra steps required to operate efficiently. The company responded by acknowledging that their current platform falls short for behavioral health providers and stated that they do not have immediate plans to address these concerns, but would notify us if they made updates. Anyone familiar with the complexities involved in switching EHR systems understands how costly, time-consuming, and stressful this process can be. I strongly advise against using this program if you are a behavioral health provider. It has been a challenging experience and cost us thousands of dollars and considerable time in efforts to make it work. I am pleased to share that we have now found an excellent EHR system at a reasonable price that has greatly streamlined our practice management. When the company itself admits that their EHR is inadequate for behavioral health, it serves as a clear warning.

I became very efficient with it after working with it for a while. However, I utilized many self-learned shortcuts and learned to avoid things that would cause the system to struggle. The slowness and bugs that resulting in lost documentation/time were very frustrating. Overall, I enjoyed the calendar/schedule interface but was frustrated by the slowness of the system and how it slowed down documentation.

I used ClinicSource as a novel clinician. ClinicSource was the first EMR system I used. At the time, ClinicSource was efficient; however, once I used a different EMR system, I realized how much I disliked ClinicSource.

Really terrible experience. It would be one thing if they cared / were trying at all, but they clearly just were wanting to raise prices and milk users for every last dollar. Even when we had decided to leave, they tried to hold our data hostage.

Technical issues that made documentation cumbersome, below average customer service experience, high pricing. Scheduling layout is intuitive.

It served its purpose for the time I needed it. It was frustrating to have to 'email' the families their tx notes. I did not like the simplicity of it as it didn't have any bells and whistles.

Negative. My experience, from a billing perspective, has been awful.

6 out of 10. It worked, just hasn’t been my favorite to work with