StaffScheduleCare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

StaffScheduleCare

4.1

(18)

Pricing

Starting at CA$5.50 per month

About StaffScheduleCare

Designed for the Senior Care industry, StaffScheduleCare is an on-demand workforce management solution that manages scheduling, time and attendance or human capital management needs. StaffScheduleCare scheduling tools enable full automation of all scheduling processes from the creation of active schedule lists to call-ins and vacation planning. All employee information is centralized in one employee profile screen for quick and easy access to mission-critical HR information.

StaffScheduleCare automatically calculates and enforces all policy rules for electronic employee time cards, streamlining time and attendance management. The employee self-service portal can boost employee engagement of any team by allowing employees to self-manage HR items for time-off and shift exchange/availability requests. StaffScheduleCare provides payroll integration for easy automation and transfer of time data into any payroll or accounting system.

StaffScheduleCare Screenshots

StaffScheduleCare Pricing and Plans

Starting price: CA$5.50 per month

Free Trial

Free Version

Basic

CA$5.50

per user, per month

No plan information available

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StaffScheduleCare Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of StaffScheduleCare
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Automated Scheduling
Biometric Recognition
Budgeting/Forecasting
Calendar Management
Clock In/Out
Communication Management
Compliance Management
Compliance Tracking
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Employee Database
Employee Engagement
Employee Onboarding
Employee Scheduling
Faculty/Staff Management
Float Pool Management
FMLA Administration
For Nursing Homes
HR Management
Incident Management
Labor Cost Reporting
Labor Forecasting
Labor Management
Learning & Development
Leave Tracking
Live Chat
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Multi-Location
Nursing Forms Tracking
Offboarding
On Call Scheduling
Online Scheduling
Overtime Calculation
Performance Metrics
Predictive Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Search/Filter
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
SMS Messaging
Spend Management
Staff Management
Staff Scheduling
Succession Planning
Task Scheduling
Third-Party Integrations
Time Clock
Time & Expense Tracking
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Training Management
User Management
Vacation/Leave Tracking
Variable Workforce
Workflow Management

StaffScheduleCare User Reviews

Overall Rating

4.1

Ratings Breakdown

33%

44%

22%

Secondary Ratings

Ease of Use

3.6

Value for money

4.0

Customer support

4.8

Functionality

3.7

Ken S.

Verified reviewer

Medical Practice

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Exceptional Product and Client Service!

The experience overall has been very good from initial exploratory talk to post-implementation service. Specifically, I can't say enough good things about the implementation! The SSC implementation team was very meticulous and well planned through each milestone. Training was excellent and very accommodating to the end user from the dedicated training with staff and providing an abundance of training material geared specifically to the organization. Definitely one of the best experience I had personally! My organization implemented SSC nearly two years ago and the client service continue to be top notch with a responsive and knowledgeable help desk. I also can't say enough about the SSC Client Care team. A few times, I needed urgent assistance and they went out of their way to provide much needed assistance despite the added challenge of a different time zone. To provide a bit of context, my organization is located on the West Coast and I have no affiliation with SSC nor am I being paid by them to write this review! If your organization is in the midst of sourcing a new Scheduling system, be sure to reach out to SSC!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and intuitive nature of both the front end and back end. The back end programming of the rules are logical and learning curve is not steep with minimal training time.

Cons:

Would be ideal if Payroll processing was also integrated directly into SSC instead of going through a 3rd party provider. Having a one-stop shop would allow employees to obtain their paystubs directly within SSC.

Reasons for choosing StaffScheduleCare

To be frank, both the installation cost and ongoing pricing was considerably lower than the other alternatives. Another factor was the VP of Sales and Marketing at the time was very knowledgeable about the industry.

Reasons for switching to StaffScheduleCare

Amongst all the factors, the biggest determinant to make the switch is due to the flexibility of the product and the client service experience.

Vendor Response

Thank you so much for your thoughtful and detailed review! We’re especially grateful for your recognition of our new product's ease of use—this is a top priority for us. It’s fantastic to hear that the learning curve was minimal and that our implementation and client care teams have provided a seamless experience. We also appreciate your feedback on payroll integration. A major enhancement is in our roadmap, with a key update already focused on enabling employees to access their pay stubs directly within SSC. We’re always looking for ways to enhance our platform and provide an even more unified experience. Stay tuned for updates, and thanks again for your support and recommendation!

Replied March 2025

Dana D.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed March 2021

StaffScheduleCare is great all encompassing software.

I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say enough about their customer service.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It was so easy to setup and use. When you do have an issue, the customer support is the best! No other customer support I have used is as quick and helpful. They are always nice and compassionate.

Cons:

I have not had any issues with the Rev5 software, but I just started using it.

Reasons for choosing StaffScheduleCare

The owner of the business chose this software because they were using it at other facilities.

Vendor Response

Hi Dana, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback! Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team

Replied March 2021

Jessie S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed November 2021

Potential to be the best

It has the potential to be an awesome program, but where there are still issues with the apps and how the support team still isn't 100% comfortable with the program, I find we have to do a lot of trial and error with reporting.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy to use, but the major issue is when we can't figure out how to run a specific report, the support team is usually guessing as well.

Cons:

The new update requires you to refresh the page for some major users (i.e. management). Also, there are two apps on mobile which confuses staff and provides the wrong calendar/schedule. Frustrating!

Vendor Response

Hi Jessie, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words! Your Account Manager will be reaching out to you shortly to discuss your concern in regard to refreshing pages. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team

Replied November 2021

melanie n.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

very user friendly

i love using it i use it all day long

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the colors and that fac that i can make changes easy. customer support is beyond amazing.. detailed and fast

Cons:

we are in the middle of upgrading so i know the new software will be more user friendly

Vendor Response

Hi Melanie, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words about our SSC Support Team. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team

Replied May 2021

Liz B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Reviewed October 2020

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly software, ability for frontline staff to input their availability and requests online

Cons:

I know it is on StaffScheduleCare roadmap, the need to make the program compatible to google chrome and eliminate the need for Silverlight. Ability to save (archive) versions of the master schedule so Homes have a historical view of changes made.

Vendor Response

Hi Liz, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback! We are all set to release our new HTML5 version very shortly. Your Account Manager will be reaching out to discuss timelines once a date has been formally set. We have also escalated your request to programming for the archived versions of the master schedules. This is a great idea! Please let us know if you need anything else. Thank you! Your Friendly StaffScheduleCare Support Team

Replied November 2020

Lisa K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed October 2020

New Rev 5 conversion

Still a fan of SSC in general but there is still work to do with the rev 5 version

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the updates to timebank location, daily/active schedules, TSR and updating from master and shift trades. These are all easy to use and make my job a lot easier overall.

Cons:

The self scheduling area has been a constant issue from day 1 and we are routinely fielding calls from staff who are not able to bid for a variety of reasons each week. We also find that while the updates to time card/hours make sense and should make the overall experience better, it in fact slows down approving timecards for payroll substantially as compared to the old version.

Reasons for choosing StaffScheduleCare

As long as the customer service remains top notch like it is now and improvements continue to be made, we will remain loyal customers.

Vendor Response

Hi Lisa, Thank you for taking the time to review our StaffScheduleCare product suite. We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users. Your Account Manager will be reaching out shortly to discuss more about your current Self-Scheduling screen issue.

Replied October 2020

Paula T.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed November 2021

Supervisor review

It has become better as I use it as well as the changes you have made. I am satisfied with the product.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the ease of scheduling, especially the active staffing requirements page. Like the ECC app, the copy and past functionality in the schedules.

Cons:

I wish when you approved a shift exchange request or a giveaway, it added an AC code to the staff members time cards so we are reminded when working on payroll, or when we run reports. I like how you can add a staff member to an available shift when you are approving another staff members vacation or float request I just wish the list of available staff members was larger. Staff would like to see a "calendar" view of their schedule on the app. I would like to see the active schedule show all employees whether they have any scheduled shifts or not.

Vendor Response

Hi Paula, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words! Your Account Manager will be reaching out to you shortly to discuss your list of wishlist items. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team

Replied November 2021

Eva R.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Reviewed March 2021

Unpredictable Review

The staff is great, in getting back to you, "and creating things for you" rather than training, I know it's quicker but doesn't help me in learning. Knowledge is different with each CSR. Been here six months, and have not had anyone approach for training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Still trying to learn the software even being here for six months

Cons:

It is not user friendly, trying to understand reporting is another language, unfortunately there is no instruction manual created for process, only shown what is required. Employee data, tracking, is weak. The screens overlap can't all information.

Vendor Response

Hi Eva, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback! Your Account Manager will be reaching out shortly to review our current training programs available with StaffScheduleCare. Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team

Replied March 2021

Sue R.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed February 2021

Scheduling made easy

I have had no big issues using this program. The support staff have always come to my rescue willingly and with a friendly manner.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I find it user friendly, and that makes it easy to train others who do scheduling in my absence. It has highlighted areas to show instruction for new users. Can be individually set to preferred settings for every user. The Cut & Paste feature is my all time favourite!

Cons:

Updating from the Masters could use a little work. I feel it leaves a few doubled up shifts in the system. These can be removed easily, but would be nice if it didn't duplicate shifts sometimes.

Vendor Response

Hi Sue, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback! Your Account Manager will be reaching out shortly to assist in discussing the Master Schedule shifts item mentioned below. Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team

Replied February 2021

Erlinda T.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed March 2021

Feedback on the SCC Systems

User friendly and support system from SCC to help with concerns/issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use if al the information are accurate behind the scene.

Cons:

When Active Schedule is not aligning to team members MASTER LINES.

Reasons for switching to StaffScheduleCare

Innovation and functionalities

Vendor Response

Hi Erlinda, Thank you for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback! Your Account Manager will be reaching out shortly to discuss your questions about the Active Schedule. Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team

Replied March 2021

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