Open Social 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Open Social

4.4

(14)

Pricing

Pricing available upon request

About Open Social

Open Social is a cloud-based community engagement solution that helps organizations manage collaboration, communication, and engagement with external or internal stakeholders using digital spaces. The platform enables managers to maintain member profiles, create and edit cookies consent and data policies and activate Google Analytics for web pages.

Open Social offers a host of features such as private messaging, Single Sign-On (SSO), activity monitoring, tagging, push notifications, email encryption, multilingual translation and more. Using the built-in white-labelling capabilities, administrators can personalize the interface with custom menus, images, colours and other attributes. Additionally, members can develop custom content, manage visibility across groups and modify login, privacy, notifications and other account settings.

Open Social lets managers create landing pages to promote events, discussion or groups and send email notifications about activities, news or announcements. Pricing includes monthly subscriptions and support is provided via phone, email and other online measures.

Open Social Screenshots

Open Social Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Open Social Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of Open Social
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Application Management
Attendance Tracking
Calendar Management
Commenting/Notes
Content Management
Customizable Fields
Customizable Forms
Discussions/Forums
Email Reminders
Enrollments/Onboarding
Event Management
Filtering
Gamification
Group Management
Ideation
Knowledge Base Management
Live Chat
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Membership Renewals
Member Types
@mentions
Mobile Access
Moderation
Monitoring
Multi-Language
Personalization
Recognition Management
Reporting/Analytics
Search/Filter
Self Service Portal
Social Media Integration
Tagging
Visual Analytics
Volunteer Recruiting

Open Social Integrations

LinkedIn for Business

Microsoft 365

BigBlueButton

Zoom Workplace

Meta for Business

Twitter/X

Open Social User Reviews

Overall Rating

4.4

Ratings Breakdown

71%

14%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.0

Functionality

4.2

Rogier W.

Verified reviewer

Human Resources

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Open Social for HR-community

Start up and implementing of our old knowledge base has been rather easy for us. The monthly sessions with our customer success manager [SENSITIVE CONTENT] are very nice for getting additional support in terms of developing and expanding the community. Also technical support is usually pretty quick and effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibility to have an open front end of the website (with knowledge base) and a closed back-end for the community is really important to us. Now we can integrate the knowledge base with the community part and really make it a whole 'product'.

Cons:

Although open social works on Drupal (which is an open source CRM) it's not that easy to get off the beaten track. That is off course understandable from a development point of view but that makes you more dependent of the Open Social support team.

Reasons for choosing Open Social

Combination of possibilities within Open Social as a platform. For example the opportunity to have an open 'front end website' (for sharing knowledge articles) and a closed community back-end (for HR-professionals to interact with each other). The amount possibilities within Open Social were comparable with other companies but the price of Open Social is a bit lower.

mhamed h.

Verified reviewer

Recreational Facilities and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2023

Drupal social

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

the whole dev is an artist work i really love the all the orchestra ,I really started a social site with more than what was facebook or twitter It was a dream, Easy accessible and can go on with a lot free goodness to start a business from poverty.

Cons:

It was the top of drupal distribution for me on the time of drupal 7 and most of 8 but it become a little difficult on the the updates lot of issius , I love the dist but i ve lost a lot to make it standing . on drupal 9 I can not even work locally on it if not the updates of drupal there are updates of php or mysql and sometimes my mac updates something and nothing goes .

Reasons for switching to Open Social

Drupal is more attractive as a community and cms then to the group module so to open social dist to make things fast but it might be my error

Olariu Romeo V.

Verified reviewer

Newspapers

2-10 employees

Used daily for free trial

Review source

Reviewed September 2022

Drupal rebranded

Opensocial just wants to rebrand drupal and make money on con the back of ontributors' work. If we analyze well, opensocial is actually just a template, with small modifications of the drupal source code and some modules created by drupal contributors and the support service only wants to extort money from customers. They also have the insensitivity of not informing what their list price is, many of the clients probably don't even know that they use drupal, an opensource software. The administration interface is all rebranded with opensocial logos and links. I asked for a price list for their modules that are for money, but they didn't want to tell me the price. They said that at this stage they do not communicate prices by email, after two weeks of almost daily conversations with an individual from their team. They are probably looking for large corporations, who are not interested in prices, I did not understand well what their sales policy is, their prices are not transparent and they do not respect European laws regarding price transparency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing except the template part, which is only partially their merit, the 90% credit must be given to the bootstrap community

Cons:

OpenSocial is not a software, it's just a template that makes small changes to the standard source code of drupal, which they try to sell probably for gold to uninformed people. I think that drupal should ban this project because opensocial does not bring anything new, many of the modules created by them, are now abandoned, or is not covered by the security advisory policy.so opensocial practically does not contribute to drupal, it just tries to sell drupal that is free

Reasons for choosing Open Social

I didn't choose Opensocial only tested it, it's just a miserable template for drupal instalable as a profile that looks a bit like copy-paste facebook full of bugs and non-functional ( today 564 open issues)

Bruce S.

Verified reviewer

Entertainment

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2020

Overall Kudos

I am pleased with the versatility and future possibilities! As an Open Source user, however I wish there was a more direct way to get help even if it were on a modest fee basis! I can afford very little in the development stage but believe once fully in production can develop enough income via a advert model to pay for additional tech. Whether that future tech comes from within the Open Social Community or outside, it would still require strong interaction due to the unique elements within its structure!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It serves the goals and needs I have been searching for many years. It is set to replace a 20 year old non CMS that I programmed with the same features philosophy (Social Media) and tools in mind however technology has surpassed its capabilities! Flexibility: The ability to reconstruct many features to conform to my needs! The Open Source Community, while seemingly minimal in manpower is committed and engaged!

Cons:

Regarding pricing, I use the Open Source version as the SaaS version is seeming targeted at multinational and very large organizations. Hence well beyond my means. Huge learning curve which is as much a Drupal issue as it is Open Social. Turnaround on support is slow (however, considering that it is Open Source that is to be expected) I have received feedback from many Beta Testers (Lay Users) that the navigation is hard to understand and even though I have provided comprehensive documentation on the platform, still find it technically difficult! Several joined but have not returned! Note: these beta testers come from the World of Facebook and Twitter!

Reasons for choosing Open Social

Technical superiority! - but again not a paid user!

Reasons for switching to Open Social

Technologically antiquated, needed a CMS

David M.

Verified reviewer

Public Policy

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Great tool for Community Development

Very positive. Great company to partner with. Extremely responsive and supportive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed to create a regional social network for a smart cities initiative, and Open Social was incredibly easy to deploy and set up. We've had some great uptick in our community and everyone finds it very easy to use.

Cons:

You're limited in design (e.g. fonts), although extensions like dashboards are really helpful.

Reasons for choosing Open Social

We were looking for an innovation/challenge platform, and with Open Social we realized we could have that plus so much more in terms of community engagement. Now, the challenge component is secondary to all the other uses we've found for it across our initiative.

Vendor Response

Hi David, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your positive experience and we're glad you feel we're on the right track! If you have any question please feel free to reach out https://www.getopensocial.com/about-us/#contact

Replied March 2021

Robiul Islam R.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Its a great application top Drupal CMS

I am very satisfied with this application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's providing very optimistic and useful features like Facebook and other social media platform.

Cons:

Collaboration between people and sharing information between them.

Haydemar C.

Verified reviewer

Computer Games

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

THE BEST FOR YOUR BUSINESS Open Social

THE BEST IT HAS IS CHRONOLOGICAL FLOW. HELP CREATE BASIC PAGES WITH PREFERENCE CONTENT WE CREATE GROUPS WITH DIFFERENT CUSTOMERS. WE CAN RENEW OUR MENBRESIA. WE CAN CREATE MARKETING VIA EMAIL

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ALLOWS TO IMPROVE OUR BUSINESS APP AND INCRIMATES INTERACTION WITH OUR CUSTOMERS.IT ALLOWS US TO ORGANIZE EVENTS WITH OUR CLIENT IN EASY STEPS. GUARANTEEING A BETTER ACTIVITY AND INTERACTION WITH CUSTOMERS ALLOWING TO EXPRESS THOSE YOU LIKE AND TO MENTION US;IF YOU WISH TO COMMUNICATE PRIVACY WITH ANY MEMBER, YOU CAN DO THEM. YOU SEND ALERTS OR PUSH NOTIFICATIONS THAT KEEP YOU UPDATED WITH WHAT IS HAPPENING

Cons:

THE REPORTS OF THE KPI AND ANALYSIS DELAY IN THE ARRIVAL, IT HAS TO BE BETTER. THE ANALYSIS CAN BE EXPORTED IN SPREADSHEETS THAT MAKES US WORK IN A GROUP

Sugen P.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

OpenSocial review

Really pleasent expereince. Helped me launched really quickly.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Opens Source, very well featured, and easy to setup and use using Platform.sh. Support from the OpenSocial team is very good, are they are always on had to assist.

Cons:

Not much, although there is a learning curve mostly on the Drupal Side. Once up to speed its really good.

Reasons for choosing Open Social

It was the best, with great features, easy to setup, excellent security, all out of the box in the opensource distribution.

Kalie A.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Exceptional customer service, and quality product

High quality customer service, responsive to questions, and thorough in their approach to learning our business needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to meet our needs through custom developments

Cons:

The back end can be complex and could do with some easy to use reference manuals

Reasons for choosing Open Social

We appreciate the quality of the product, as well as the Open Social team's patience, flexibility, thoughtfulness and professionalism.

Nana I.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

a Drupal Social Apps

it's a Drupal. We can build more the Open Social in a Drupal Way. We can build anything with Drupal. And with Open Social, we have an Social Apps that can develop more and more, i.e. we can add a market place, e-learning system, or add any features on our social apps.

Ratings Breakdown

Ease of use

Functionality

Pros:

it's a Drupal. With Open Social, I got a social apps and with Drupal, we can develop anything addition features.

Cons:

may be difficult in the first installation.

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