IBM Security MaaS360 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

IBM Security MaaS360

4.2

(26)

Pricing

Starting at $4.00 per month

About IBM Security MaaS360

IBM MaaS360 is an endpoint security solution that helps IT teams to manage mobile devices such as tablets, smartphones and laptops. The solution manages devices provided by the company or are part of a bring your own device (BYOD) program to control the access to company applications and documents.

MaaS360 allows users to integrate mobile devices with enterprise systems and can be managed from a central unified console. It also provides security measures such as passcode policies, encryption enforcement, geo-fencing and detection and restriction of jailbroken and rooted devices. Corporate data can also be selectively wiped and lost or stolen devices can be remotely located, locked and wiped.

MaaS360 includes a support feature that allows administrators to diagnose and resolve issues, locate lost or stolen devices, reset passcodes and more. Mobility Intelligence dashboards allow device monitoring and report generation. MaaS360 supports devices such as iPhone, iPad, Android, Windows Phone, Blackberry and Kindle Fire.

IBM Security MaaS360 Screenshots

IBM Security MaaS360 Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

Essentials

$4.00

per month

Plan includes:

Advisor
App Management
Device Management
Granular Patch Management
Identity Management
Mobile Expense Management
Policy Recommendation Engine
User Risk Management

Deluxe

$5.00

per month

Plan includes:

Advisor
App Management
Assistant
Device Management
Granular Patch Management
Identity Management
Mobile Expense Management
Policy Recommendation Engine
Security-Rich Mobile Mail
User Risk Management

Premier

$6.25

per month

Plan includes:

Advisor
App Management
App Security
Assistant
Business Dashboard for Apps
Device Management
Granular Patch Management
Identity Management
Mobile Expense Management
OS VPN

Enterprise

$9.00

per month

Plan includes:

Advisor
App Management
App Security
Assistant
Business Dashboard for Apps
Device Management
Granular Patch Management
Identity Management
Mobile Document Editor
Mobile Expense Management

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IBM Security MaaS360 Features

Popular features found in Wireless Expense Management
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Move/Add/Change Options
Procurement Management
Reporting & Statistics
Usage Tracking/Analytics
More features of IBM Security MaaS360
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anomaly/Malware Detection
API
Application Management
Application Security
App Management
Asset Lifecycle Management
Audit Management
Automatic User/Device Recognition
Behavioral Analytics
BYOD Management
Compliance Management
Configuration Management
Customizable Reports
Data Management
Data Visualization
Deployment Management
Device Management
Encryption
Endpoint Management
Endpoint Protection
Enrollments/Onboarding
Event Logs
HIPAA Compliant
Incident Management
Inventory Management
IT Asset Tracking
Mobile Content Management
Mobile Device Management
Monitoring
Patch Management
Policy Management
Process/Workflow Automation
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Remote Access & Monitoring
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Risk Analysis
Secure Data Storage
Secure Login
Security Auditing
Security Management
Self Service Portal
Server Monitoring
Single Sign On
Software Management
SSL Security
Summary Reports
Support Ticket Management
Synchronization Scheduling
Third-Party Integrations
Threat Response
Two-Factor Authentication
User Management
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Wireless Internet Access Control
Wireless Troubleshooting

IBM Security MaaS360 User Reviews

Overall Rating

4.2

Ratings Breakdown

50%

23%

Secondary Ratings

Ease of Use

3.8

Value for money

4.0

Customer support

3.8

Functionality

4.3

Chad J.

Verified reviewer

Government Administration

501-1000 employees

Used daily for free trial

Review source

Reviewed September 2019

Ok Product, Needs Some Work

The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Cons:

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

Reasons for choosing IBM Security MaaS360

The liked the functionality and price point, but we are still evaluating the product.

Rowena Joy R.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

IBM MaaS360 with Watson is user friendly

I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.

Cons:

What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.

Amber M.

Facilities Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed February 2019

MaaS360 Device Management Software, Enlist a Professional!

While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Cons:

MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

Anthony A.

Verified reviewer

Consumer Goods

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Robust platform that minimizes security risks

This is a robust platform that is cloud-based and makes it easy to configure for the protection of devices used by our workforce. Allowing for centralized, simple and optimal management of end devices.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.

Cons:

This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.

Angelika C.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Monitoring your inventory

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.

Cons:

There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

Chris L.

Verified reviewer

Machinery

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Not a Good fit for smaller Companies

Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years. For the amount of money you spend (Double Other software) its not worth the headache.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Cons:

One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

Verified

Reviewer

Real Estate

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Awful UI, but feature packed

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Lots of controls for devices, many different features as well.

Cons:

The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

Verified

Reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

Best UEM I have had to date

Unified endpoint management and security

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

Cons:

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

Verified

Reviewer

Consumer Goods

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Tedious to setup, use and troubleshoot

Without a doubt there are better solutions and options out there for corporate device administration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Cons:

Long winded and tedious process to enrol mobile devices,. The same can be said for troubleshooting and resolving issues related to mobile access

Verified

Reviewer

Veterinary

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Maas360 MDM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows you to install apps remotely Ability to track location Setup mobile data groups and turn off data if limit is reached Can send messages to phone Can lock phone if stolen Can setup restrictions and difference actions depending on what happens with the phone Setup geo-fencing. Feature rich

Cons:

Location history doesnt always work Pushing out apps requires play store to be installed

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