AssociationVoice 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AssociationVoice

2.7

(7)

Pricing

Starting at $19.95 per month

About AssociationVoice

Building Edition by AssociationVoice is a hosted property management solution that brings together building managers, security, staff, board and residents within a single solution spectrum. Its connectivity enables management to make decisions by eliminating common mistakes and streamlining typical time-consuming activities.

Building Edition is suitable for both small and large property management firms in a variety of housing industries, including apartments, condos, senior and residential housing. The solution has four major facets: Building Management, Resident Portal, Concierge and Portfolio, all connected by a highly configurable, real-time environment that automatically sends notifications to users and keep them informed of assignments and requests. The Building Management functionality allows property managers and staff to manage work orders, equipment maintenance, contracts and bookings.

The Resident Portal provides access to event information, service requests and even local discounts and services. The Concierge feature comes complete with parking management, amenity booking and package tracking. Support is offered via phone and email.

AssociationVoice Screenshots

AssociationVoice Pricing and Plans

Starting price: $19.95 per month

Free Trial

Free Version

Basic

$19.95

per user, per month

No plan information available

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AssociationVoice Features

Popular features found in HOA
Accounting
Calendar Management
Document Management
Event Management
Fee Collection
HOA Violation Enforcement
Payment Processing
Property Database
Reporting/Analytics
Website Management
Work Order Management
More features of AssociationVoice
Committee Management
Financial Management
Job Board
Member Communities
Member Database
Member Directory

AssociationVoice User Reviews

Overall Rating

2.7

Ratings Breakdown

14%

57%

14%

Secondary Ratings

Ease of Use

2.6

Value for money

2.3

Customer support

1.6

Functionality

2.4

Have you used AssociationVoice and would like to share your experience with others?

Michelle R.

Used monthly for more than 2 years

Review source

Reviewed August 2017

Update on Restore Comments....

It takes a condo association into this era!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use Easy to Train All documents are in one place Everything we need as an association is here

Cons:

Dates are oldest first (who does that?) Service is spotty HOWEVER, after I posted my frustrations, the manager of customer service was right on it and the data was restored this very day. Can't ask for better than that except that their process be better so there was no need to escalate. They heard and are learning!

Daniel P.

Used weekly for less than 12 months

Review source

Reviewed July 2018

Horrible Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Average features. Priced fairly low (now I know why). Fairly Intuitive. Menus are ability to search docs is nice. Online registration is good.

Cons:

We changed our payment services provider and contacted support a month before the cut over date. Calls to support and opening tickets went unnoticed. It is impossible to reach a live person. As the date came closer, we reached out to our Implantation Coordinator. After two weeks the response back was That's not my job, call your account representative. Still nothing. Opening support tickets did nothing. Our cut over date arrived and we managed to fix the main menu's link ourselves, but the dropdown still cannot be updated. An email forwarded to the Director of Customer Care, went unanswered. And we are still waiting for a call from support or anyone. Since this affects our HOA revenue, it should have been high priority. If called I would never recommend this vendor and would be happy to share our experience with any potential customers. Still Waiting.

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Customer Service???

The product is fine, but if you ever need to speak with someone, it won't happen. I have not once had a smooth interaction with this company. Thankfully, I've only had to call them twice in the past year, but both times took more time and effort on my part than should ever need to be exerted. The first time, it took calling NUMEROUS times over a week, then finally getting clever and reaching out to the sales department, they always answer. The second time, currently dealing with, I have called and left 5 messages over two months. Still nothing. I've sent an email, nothing. If you want a service that you can never speak or correspond with anyone, pick them, otherwise, run.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of not having to switch to another company.

Cons:

The people behind the software are really the problem.

Ken R.

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2016

ok but not great

Website administrator for 285 resident HOA. I am a retired software engineer and volunteered to administrator the HOA website for our community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Site is organized well can assign permission levels based on folder has Board Member and Committe Member features

Cons:

document sort oldest first, resident directory sorts on first name template looks appropriate for retirement home, cannot change no support for contractor rating or voting

Vendor Response

I'm sorry you were less than wowed with our services. We do have some of the features that you seemed to have issues with and I would be happy to have one of our support reps contact you directly to assist with this process.

Replied December 2016

Autumn S.

Verified reviewer

Management Consulting

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Customer Service for this software is ridiculous slow, if your even lucky enough to get a call back

It's been awful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WOW not one single thing. There are NONE

Cons:

unable to resolve problems due to lack of response and customer service. Worst Assn. website provider ever.

Clifton D.

Verified reviewer

Real Estate

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Association Voice - no support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost is only bonus. Pay more to save you headache down the road.

Cons:

No support or follow through on support calls/emails. Never able to get a live person on the phone when needed. If you have any other option, take it!

Bill L.

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Support service is terrible.