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Zum

Overview

Zum 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Zum
Zum
4.7
(7)

Pricing

Pricing available upon request

About Zum

Zum is an all-in-one payments software that unites instant payments and open banking to create a seamless payments experience from onboarding to every interaction after. Zum offers the ability to utilize any payment rail, including Visa Direct, Interac, EFT and credit card, in the fastest, safest and most efficient process possible, giving our customers the freedom to choose the rail that best suits the needs. Zum software is elevated through the use of aggregation and KYC data to mitigate fraud risks and create a friction-free experience for the end user. Additionally, Zum offers the ability to automate invoicing, as well as push and pull recurring payments to help improve the entire billing cycle.

Zum software has been designed with scalability at the forefront. With a built-in partner portal, users are able to manage and oversee customer transactions, while collecting insights and reporting. Work directly out of the Zum portal or utilize seamless API to integrate directly into pre-existing systems and workflows. Zum software was built with every step of the payment journey in mind, creating a faster, safer, and more convenient digital exchange.

Zum is both SOC 2 and CPI compl...

iant.

Zum Screenshots

0
0
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2

Zum Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Zum Features

    • Popular features found in Payment Processing
      ACH Payment Processing
      Billing & Invoicing
      Debit/Credit Card Processing
      In-Person Payments
      Mobile Payments
      Multi-Currency
      Multiple Payment Options
      Payment Fraud Prevention
      Payment Gateway Integration
      PCI Compliance
      Recurring/Subscription Billing
      Reporting/Analytics
    • More features of Zum
      Accounting
      Accounting Integration
      Activity Dashboard
      Alerts/Notifications
      API
      Compliance Management
      Credit Card Processing
      Cryptocurrency Processing
      Customizable Branding
      Customizable Reports
      Data Import/Export
      Data Security
      Electronic Payments
      Fraud Detection
      Invoice Management
      Invoice Processing
      Mobile Access
      Monitoring
      Online Payments
      Partial Payments
      Payment Processing
      Purchasing & Receiving
      Real-Time Analytics
      Real-Time Data
      Real-Time Reporting
      Recurring Payments
      Reminders
      Reporting & Statistics
      Search/Filter
      Self Service Portal
      Third-Party Integrations
      Transaction History
      Transaction Monitoring

    Zum User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    86%

    4

    0%

    3

    14%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.7

    Customer support

    4.7

    Functionality

    4.4

    Have you used Zum and would like to share your experience with others?

    MP

    Marisa P.

    Verified reviewer

    Financial Services

    2-10 employees

    Used daily for less than 2 years

    Reviewed November 2024

    My Zum Service

    5

    Overall amazing service. Very quick to reply to all my email requests.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Very Knowledgeable and quick time response time to all my requests. Zum System very user friendly.
    Cons:
    Pricing but still reasonable compared to similar other companies that offer the same service. Would create an easier way to register the customers that pay the 15th and 31st of every month instead of one transaction at a time and not recurring for these specific dates.

    Reasons for switching to Zum

    Rotessa was more expensive and not as user friendly.

    Read More

    SD

    Sheniff D.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2024

    Zum is a great payments platform

    5

    Overall, I really enjoy using Zum for payment processing. I send payments daily and its a lot quicker and easier to navigate than most bank EFT platforms I have worked with.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    - Option to send and receive EFTs and Interac Email Transfers - Ease of use - Ease of setting up payees and payors - Support is great to work with when I have questions
    Cons:
    There is nothing that I do not like about this product.

    Reasons for choosing Zum

    The email transfer option through Plooto works on its own network and is not recognized by our clients so they are hesitant to enter their banking information as readily as they would when they receive an Interac Email transfer.

    Read More

    KL

    Katharine L.

    Verified reviewer

    Logistics and Supply Chain

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2024

    Zum Rails Review

    3

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Ability to offer e transfers and EFT's to our customers direct from our online program
    Cons:
    Not able to process e transfers unless the name matches on the business account and bank account. Some of our customers want to pay by e transfer and can't because they use a different account to pay with than the business name

    Read More

    RB

    Rob B.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2024

    One of the best EFT Vendors around!

    5

    Not only is this a great product, but as a charity, the price is great and the Team at zum are great to work with too, when we have any questions, or are not sure how to do something, or are looking for some type of report.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We like how easy ZUM is to use, and the price!
    Cons:
    There are none! We have nothing bad to say!

    Reasons for switching to Zum

    We left PayPal over the costs per transaction, as well as it not being as user friendly.

    Read More

    NT

    Ninan T.

    Verified reviewer

    Automotive

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2024

    Zum Rails is a critical API for payment system

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Zum Rails is extremely reliable and easy to use.
    Cons:
    Customer support hours end at 2 pm PST. We are based in PST timezone.

    Read More

    JB

    Jimmy B.

    Verified reviewer

    Financial Services

    11-50 employees

    Used daily for less than 12 months

    Reviewed February 2023

    Zum rails review

    5

    Amazing

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Nice productNice documentationGreat team
    Cons:
    Report for invoicing. We would love to have an invoice every first of the month that matches dashboard numbers.

    Reasons for choosing Zum

    We integrated both

    Reasons for switching to Zum

    We wanted to have a better offering to our customers

    Read More

    CA

    Cindy A.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used monthly for less than 2 years

    Reviewed November 2022

    Great product

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy to use and streamlined our business.
    Cons:
    Took me abut to get use to a new system, but once set up it is pretty simple to navigate.

    Read More

    Showing 1 - 7 of 7 Reviews

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