Frill 2026: Benefits, Features & Pricing

The best of Frill is its simple design. You just enter and can quickly check/do everything you need.

We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high. It was by chance that I stumbled upon frill.co and immediately fell in love with the interface, its clean, appealing and a visual delight. seldom have i seen something that invoked me to check out other ideas, just by being on the page. So it was an instant check and buy decision for us. We have used it extensively in our brainstorming sessions, to collate ideas and with the merge ideas feature that frill offers (which we did not see in any of the competiton) ensure that the final list is clean of duplicates, and no idea is ruled out. We also had a requirement to share details to our project management tool, and the webhooks made it a breeze, we now just set it up and once we receive a comment from our team member with a keyword, it lands up in our project todo list. We are toying around with the widget now, to identify where we could ideally place it, for now it doesnt go with the color palate of our website, but there is a widget designer in the works, and once that is live, i do envison using the tool completely for my product.

... What's totally missing is the possibility to disable comments, or at least have them pre-approved. The problem is, we work with a huge community of people and they are already misusing the comment section for advertisement, which we don't allow. So we have to spend a good daily part in just deleting comments. It would make the tool even better if the option for pre-approving would exist, like the threads already are.But in general, great Tool. Thanks

I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price.

We recently moved from User Voice to Frill after evaluating 16 other options. It came down to having the right mix of features we needed; embeddable widget, roadmap and ideas forum. Due to peculiarities of our product, we had problems getting the widget to work properly and [SENSITIVE CONTENT] and his team worked with our team to resolve the problem, they helped inspect our code to identify an issue and made two releases over a couple of weeks to get us going. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn’t ask for better service.

This is a very solid product. And to add to that the team is super helpful. They are always open to feedback and quick to respond to support queries. Frill should be one tool that's definitely in your arsenal. It has got immense value and will help you to build a great relationship with your customers.

Very happy and pleasant to work with.

Their team has been amazing. Using Frill has allowed us to easily set up a roadmap and get good feedback from our customers quickly and efficiently. I love how excited it gets people about what we plan to be doing with our platform