NorthStar WMS 2026: Benefits, Features & Pricing

Started out as a small company and really never had a system to monitor or control inventory, orders or purchase orders in the warehouse. Has been all paper process until the NorthStar system. NorthStar team has been very supportive and receptive to many requests. We have had to tailor reports to support our needs. The same people who implemented the system are the same people helping us daily which helps with the understanding of what we are trying to accomplish. The NorthStar system has a lot of features we are not using currently but as we get better control we will be expanding our use and anticipate the same type of support we have had from the beginning which has been great!

This is my first time starting up a warehouse operation and with NorthStars help we were able to accomplish setup and going live status in a small amount of time without hiring any outside help or consultants. We compared NorthStarWMS to 5 other companies and found NorthStarWMS to be our best option. We decided to purchase NorthStarWMS instead of leasing after watching a demonstration of the software. The warehouse statistics are presented to upper management by reports, KPI’s and charts, which is a big part of our companies decision making process. Anytime we want to improve a process, we contact customer service and after explaining what we’re trying to accomplish, we’re offered different options to accomplish the task. NorthStarWMS has been able to do everything we’ve asked for and more.

I like the fact that the same people that made the promises during the sales process are the same people we have direct contact with. Furthermore, they always answer or return our calls promptly. They have continued to customize our experience to suit our unique business needs. We are a wholesale distribution company and all of our shipments will go through this system to retail stores across the country and abroad.

Prior to purchasing, they came to our facility for 1 day and interviewed my people who would be using the software. After that they did a statement of work which detailed everything their software would do for us, implementation plan, the hardware required (label printers, mobile devices…etc), training process, all based on a fixed price. They showed up on a Monday morning to train and we started receiving live on Monday afternoon, Tuesday we were pick/pack/shipping and Wednesday all parts of the WMS were live. All features work as expected.