Crescendo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Crescendo

2.9

(5)

Pricing

Starting at $3,200.00 per month

About Crescendo

Crescendo is a cloud-based home health solution that integrates patient information across home health, hospice and private duty and helps users maintain patient-centric electronic medical records (EMR). It helps medical organizations to manage workflows like billing, scheduling, documentation and other day-to-day activities.

Crescendo offers a real-time dashboard that uses role-based, individualized metrics to manage agency processes and various key performance indicators. It also displays financial viability of different routines, rehospitalizations and hours logged in real time. Crescendo also provides users built-in document management, SHP and PPS Plus real-time alerts and OASIS assistance based on patient assessment. Customizable forms at the agency level to meet specific agency needs are also available.

Additionally, Crescendo features a billing and scheduling module, reporting and business analytics and resource and referral management functionalities.

Support is available via phone, email, product tutorials and other online resources.

Crescendo Screenshots

Crescendo Pricing and Plans

Starting price: $3,200.00 per month

Free Trial

Free Version

Basic

$3,200.00

per user, per month

No plan information available

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Crescendo Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of Crescendo
Assessment Management
Bereavement Management
Customizable Forms
Document Management
Employee Portal
Referral Management
Scheduling

Crescendo User Reviews

Overall Rating

2.9

Ratings Breakdown

20%

40%

Secondary Ratings

Ease of Use

2.6

Value for money

1.0

Customer support

3.7

Functionality

3.2

Have you used Crescendo and would like to share your experience with others?

William B.

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

This is the worst program I've ever used period. Paperwork now takes twice as long to complete. I've been in the business 27 years.

Previous Delta program was much better from field clinician perspective. Our large office getting this program has been a complete disaster. I rarely if ever do reviews but feel compelled to warn you not to make a mistake getting this program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy for office to track paperwork deficiencies so good for office staff. We got to upgrade our field computers to Microsoft Surface but still horrible performance.

Cons:

Can't handle large patient files. Buffers 3-5 minutes to open case while in field at times. Ridiculously slow, I need to watch a baseball game while doing paperwork to occupy my buffering times. Our Microsoft Surface computers appear to be overwhelmed with this poorly developed software. Does not have voice recognition software.

Gina T.

Hospital & Health Care

Used unspecified for more than 2 years

Review source

Reviewed September 2016

Great Product

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I loved all of the features that the product offered to help ease a very complicated job. Being a Care Coordinator in this line of home health it can be extremely overwhelming at any given time. It is very helpful to have a program at your finger tips that can help make operations run more smoothly.

Cons:

It can a bit intimidating when you first start using the product due to all of the options at hand. You have to navigate to numerous tabs to see all of the information available to you. Can be a tad frustrating when trying to learn everything this product has to offer you and your business.

Kristy n.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Do not recommend

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

.....It carries over the medications from one episode of care to another. If you like a program that crashes, has multiple errors daily, "thinks" for sometimes over 5 minutes and you end up having to log out and log back in anyways, is not very user friendly to navigate and challenging for field clinicians to see new orders or know what tasks should be completed at the next visit easily then this would be a good program for you. If you don't like all that avoid it.

Cons:

pretty much everything, Its increased the amount of time I spend to manage my case load of patients. The scheduling calendar that they developed is terrible, its not intuitive and when changes to orders are made the calendar does not know how to update that, thus visits have to be deleted due to duplicates or inactivated visits for example: a patient going from 3 times a week to 1 time a week, means I have to delete those 3 already scheduled visits manually and add the 1 time a week order.

Beth G.

Hospital & Health Care

Used unspecified for unspecified

Review source

Reviewed August 2014

Very thorough and responsive

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's a comprehensive package that allows use by both our certified agency and our licensed agency. It's a fully integrated HR, clinical, and financial package. Many of the other packages we looked at could not meet the needs of both agencies. Clinically, they were great products, but the Human Resources accountability for a private duty agency was not available or integrated.

Cons:

So far, there's nothing we don't like. There seems to be a very thorough implementation and training process. Point of care does not support iPads. It requires laptops or Windows-based tablets.

Eric G.

Hospital & Health Care

51-200 employees

Used other for unspecified

Review source

Reviewed July 2017

Reviewed as part of due diligence for home health & hospice systems

Overall a good potential EMR.

Ratings Breakdown

Ease of use

Functionality

Pros:

Good features overall including user friendly scheduling, ability to customize clinical pathways, and met all our system level criteria (i.e. cloud based, mobile friendly, etc.). Good built in QAPI tools.

Cons:

Did not make the final 3 in our due diligence secondary to better billing features in other EMR software that we reviewed. Other software also had more streamlined intake of referral features.

Showing 1 - 5 of 5 Reviews