DASH 2026: Benefits, Features & Pricing

Working with xactanalysis to report to and complete tasking within the two programs has been nice.

So far the team at Next Gear Solutions has been very helpful. They have been willing to help with setup and adapted the system to the way we do business.

Overall mediocre experience with Dash. Great customer service however, fast and friendly but didn't always offer a solution because of system issues. The program crashed too often.

Dash is a great platform to keep jobs organized and get the info you need on projects

Overall my experience with Dash has been great.

The training was great at first. Brenda was wonderful and a pleasure to work with. However, she is only there to get you started. once you are up and running. someone else is supposed to take over to help you utilize the program. Well that NEVER happened. The support team is pretty good when you have a question the can usually answer it as long as it is during business hours. After business hours the tech are not quite as knowledgeable. Which stinks if you are 4 hours behind them. The might want to consider having at least 1 or 2 seasoned employees manning the phone after hours. The price is high if you are only utilizing a small portion of the program. I believe the should section the program out for smaller companies, to add on as they need.

I have been using this software for at about 10 years. I was on board when they first started and at the time it was a good product...because nothing else was out there. Now job management software has caught up. I am a restoration company and the Dry Track was rolled out years ago and still really doesn't work any better than a spread sheet that I created myself. I finally lost it with them when they sold out to the insurance companies. I had a Dry Track Job, during a Cat, we had several large losses and had to pull in help from another friendly mitigation company. They did paper logs and moisture maps. When I tried to input 3 days of reading, the software would not let me change the date of the readings, it would only let me input all the reading with that days date. I thought I was missing something so I called customer support. They told me that I was unable to change the date of the readings....are you ready......to "protect the insurance company from insurance fraud! Ha. They actually told me, the customer, that I can not be trusted to honestly inout the date of service...to protect a third party that was not their customer. I found a much better system, not just by a little but buy a lot. It works seamless. There is not mitigation platform, but Dash's never really worked anyway. I won't name the system as I don't want anyone to think this is a bogus review. STAY AWAY. Also they are money hungry. When I cancelled they charged me an extra month.

DASH is the most complete CRM specific to the disaster restoration industry. We utilize all functions of the program and don't plan on switching to anything else.

Record keeping is the primary function it serves for us. Better options out there for many other features.