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UCx

Overview

UCx 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

UCx
UCx
4.2
(10)

Pricing

Starting at $12.00 per month

About UCx

Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to make calls from a phone, mobile device or tablet giving you the ultimate flexibility to stay connected with your team.

Collaborating with your team is easy when you have UCx at your disposal. Benefit from secure individual and group messaging, custom presence status and unique team spaces where you can meet and collaborate.

UCx allows you to host meetings with best-in-class features including high-quality video, screen sharing, chat, whiteboarding and more to increase productivity and gain new perspectives easily. Boost your team collaboration with an easy-to-use meeting solution that gets everyone on the same page.

UCx Screenshots

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UCx Pricing and Plans

Starting price: $12.00 per month
Free Trial
Free Version

Basic

$12.00

per feature, per month

No plan information available

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    UCx Features

    • Popular features found in Unified Communications
      Call Recording
      Call Routing
      Contact Management
      File Sharing
      Mobile Access
      Reporting & Statistics
      Screen Sharing
      SMS Messaging
      Task Management
      Two-Way Audio & Video
      Voice Mail
    • More features of UCx
      Access Controls/Permissions
      Activity Dashboard
      Alerts/Notifications
      API
      Audio/Video Conferencing
      Calendar Management
      Call Center Management
      Caller ID
      Call Monitoring
      Call Reporting
      Call Transfer
      Chat/Messaging
      Chat Transcript
      Collaboration Tools
      Communication Management
      Computer Telephony Integration
      Conferencing
      Contact Database
      CRM
      Employee Activity Monitoring
      File Transfer
      Group Messaging
      Live Chat
      Meeting Management
      @mentions
      Multi-Channel Communication
      Multi-Language
      Multi-User Collaboration
      On-Demand Recording
      Real-Time Chat
      Real-Time Notifications
      Real-Time Updates
      Remote Access/Control
      Remote Support
      Reporting/Analytics
      SIP Trunking
      SSL Security
      Third-Party Integrations
      Transcripts/Chat History
      Unified Communications
      Video Chat
      Video Conferencing
      Virtual Backgrounds
      Virtual Voicemail
      VoIP
      VoIP Connection

    UCx User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    60%

    4

    20%

    3

    10%

    2

    0%

    1

    10%

    Secondary Ratings

    Ease of Use

    3.4

    Value for money

    3.4

    Customer support

    3.5

    Functionality

    3.6

    Have you used UCx and would like to share your experience with others?

    WL

    Wayne L.

    Verified reviewer

    Hospital & Health Care

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed June 2022

    TPX UCX has helped us increase productivity as well as Disaster Readiness

    5

    UCX has helps us as an organization to communicate across of divisions of the company and between our multiple locations. It has allowed us to enhance our remote workforce during these difficult times.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    There is some effort to configure the UCX system but once that is done, users have a seamless integration to their phones and all other communication needs.
    Cons:
    It is hard to find "Cons" worth mentioning at this time.

    Reasons for choosing UCx

    I do not want to mention the other competitors by name. The top three were close in features and price. We went with TPX partly because of the integration with Webex and we had previous experience using their SD-Wan products with excellent support and up-time.

    Reasons for switching to UCx

    Wanted a more robust, modern collaborative communication system.

    Read More

    Hk

    Hiroki k.

    Verified reviewer

    Machinery

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2022

    support is the best

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    personally software is nothing special but the support and alert notification service is very good. I know what is going on with the service and if something bad, can contact support and they are good
    Cons:
    the backup line, is based on LTE modem sometimes dies... and need to require hardware restart, can't be done remotely. hope there is a way ( maybe I don't know how to do it) to restart the backup LTE modem remotely

    Reasons for choosing UCx

    I picked UCx in the previous company so for this company with few candidates with demonstrations, i did not really look for some other options.

    Reasons for switching to UCx

    it was old and not documentations for both configuration and setup. it was extremely hard to support

    Read More

    VR

    Verified
    Reviewer

    Marketing and Advertising

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2020

    Unimpressive

    3

    Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.

    Ratings Breakdown

    3
    Ease of use
    2
    Functionality
    icon
    Pros:
    Taking phone service online is cool but there are plenty of other options to accomplish the same task with a better experience.
    Cons:
    Super glitchy, automatic sign in is spotty at best (constantly signed out on accident), not great with mac OS.

    Read More

    KC

    Kevin C.

    Verified reviewer

    Automotive

    11-50 employees

    Used daily for more than 2 years

    Reviewed June 2022

    TPX UCx

    4

    Negative. Price has ended up costing 2Xmy initial quote. Portal is archaic and not user friendly.

    Ratings Breakdown

    2
    Ease of use
    1
    Value for money
    3
    Customer support
    2
    Functionality
    icon
    Pros:
    Not much. Software is cumbersome and not user friendly.
    Cons:
    My phone system can't seem to be programmed to meet the needs of a small business like mine.

    Reasons for choosing UCx

    Good price before I was nickel and dimed for it to become somewhat functional for my business. I trusted the 3rd party sales rep and was under the impression that I could exit my contract if I was unhappy with the service.

    Read More

    mk

    melva k.

    Verified reviewer

    Insurance

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2022

    review

    5

    it's ok, not the best in customer service. our internet connection is good so no complains there.

    Ratings Breakdown

    1
    Ease of use
    3
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    our phones work fine and the internet is strong.
    Cons:
    no one is able to fix our system. voicemails are still saying past employees names, unabel to rename the phones to show correct names.

    Read More

    KH

    Kevin H.

    Verified reviewer

    Electrical/ Electronic Manufacturing

    2-10 employees

    Used daily for more than 2 years

    Reviewed June 2022

    Great service!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very reliable and easy to use, and I highly recommended to my business partners.
    Cons:
    None of I've experienced, however, it won't be an issue.

    Read More

    yS

    yousuf S.

    Verified reviewer

    Computer Software

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed June 2022

    amazing ucx

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    backwards compatibility features, friend
    Cons:
    nothing to dislike, very easy to use and impenetrable

    Reasons for choosing UCx

    ease of use

    Read More

    TP

    Theodore P.

    Verified reviewer

    Computer & Network Security

    11-50 employees

    Used monthly for more than 2 years

    Review source

    Reviewed August 2022

    UCX review

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Easy of installing software was great, fast.
    Cons:
    The switch to Webex was painful and have to submit ticket when one staff leaves and is replaced

    Reasons for switching to UCx

    Phone integration was important

    Read More

    DR

    Dan R.

    Verified reviewer

    Legal Services

    Self-Employed

    Used daily for less than 2 years

    Reviewed June 2022

    Waste of Money

    1

    Not a happy customer!

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Not very happy with it! I should have never switched.
    Cons:
    Not user friendly! Different to figure out at times.

    Reasons for choosing UCx

    Friend’s recommendation

    Reasons for switching to UCx

    Friend’s recommendation

    Read More

    ER

    Elizabeth R.

    Verified reviewer

    Financial Services

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2022

    User Friendly

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Migration was very easy, very simple to use
    Cons:
    We've had no issues since migration it was seamless so there's no negative to report

    Read More

    Showing 1 - 10 of 10 Reviews

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