Pendo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Pendo

4.6

(31)

Pricing

Starting at $10.00 per month

About Pendo

Pendo is a cloud-based rental property management solution designed for small and midsize landlords and property managers.

The solution enables users to oversee property portfolios, self-screen potential tenants, create digital leases, advertise vacant properties with single property websites, create move-in/out condition inspection reports, track expenses, build financial reports and more.

With Pendo's suite of digital tools, users can send rental applications and lease agreements to tenants and prospects; tenants can sign leases electronically. Landlords can also design property websites to display rent-related information and share vacant property listings on Facebook and Twitter. A built-in performance dashboard keeps track of monthly rent, lease expiry dates, upcoming vacancies and portfolio health.

Pendo also has a mobile app dedicated to move-in/out condition inspection. The app allows landlords and property managers to create and sign condition inspection reports on the go.

The solution can be purchased on a monthly subscription basis.

Pendo Screenshots

Pendo Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

flat rate, per month

Plan includes:

Designed for landlords with just a few units that need simple automation

Plus

$30.00

flat rate, per month

Plan includes:

Designed for landlords that need assistance with rental listings and want to track expenses

Pro

$60.00

flat rate, per month

Plan includes:

Bulk Automation
Designed for a Property/Rental Management Company With a Medium Sized Portfolio. Includes All the Great Features of Pendo Along With Expanded Reporting
Maintenance Tracker

Enterprise

$100.00

per month

Plan includes:

Bulk Automation
Designed for a Property/Rental Management Company With a Large Sized Portfolio. Includes All the Great Features of Pendo Along With Expanded Reporting
Maintenance Tracker

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Pendo Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Pendo
Accounting
Activity Dashboard
Billing & Invoicing
Contract/License Management
Credit Check
Customer Database
Customizable Branding
Dashboard
Electronic Payments
Expense Tracking
Financial Management
Financial Reporting
Inspection Management
Late Fee Calculation
Lead Management
Lease Management
Lease Tracking
Maintenance Management
Mobile App
Owner Portal
Payment Processing
Property Database
Recurring/Subscription Billing
Residential Properties
Tenant Screening
Transaction Monitoring
Vacancy Management
Website Management

Pendo User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

35%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.2

Michael S.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed February 2020

Great way to get insight into usage

The overall experience has been great. The onboarding process has been good, and my new success manager has been helpful. Helped me get more insight then I got with google analytics to aid in data-driven decision making. Still working on rolling out guides.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great way to get insight into how customers and users are using our product and features. Capturing all data on the web even when you didn't tag a feature or page yet is a huge bonus. Able to do a lot without engineering was a key factor for adopting. Easy to build quick reports, look at data by segments, etc. Tagging pages and features are easy when your CSS works well with pendos tool. Guides seem easy to create and target.

Cons:

Some inconsistencies in UIs still as the product evolved. I would like some more reporting/analytics options such as comparing segments to do more in the app vs having to export data to excel or BI tool. Mobile app capabilities to tag features and pages still well behind web capabilities.

Phillip B.

Verified reviewer

Real Estate

2-10 employees

Used monthly for less than 12 months

Reviewed November 2019

Smart Tools for Small Players

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pendo provides valuable web-based tools to small-scale real estate investors and property managers at a fair price. The key features that I have found to be the most helpful are the ability to send and manage digital rental applications, to then use the platform to do perform credit and softcheck reports, and finally to automatically collect rent payments through PendoPay. These are the three features that I think provide the most value to me as they reduce risk efficiently and effectively. Although these features are offered by many other property management software companies, Pendo is one of the only ones (or maybe the only) that offers these features to small-scale investors located in Canada. Most of the other software applications that are available in Canada target Medium to Large scale companies with a monthly or annual fee that is too high for most small-scale property managers or DIY real estate investors.

Cons:

I don't like that there isn't an accompanying app for smart phone / tablet. Other features that are not included that would provide much value include the ability to manage maintenance requests and tenant communication. While some may utilize the bookkeeping and reporting features, I do not and I prefer to use Quickbooks Online.

Reasons for choosing Pendo

Although there are other property management software applications with more comprehensive features, they tend to be cost prohibitive and often with a poor user interface. I chose Pendo over all the alternative products because it is available in Canada and provides what I believe are some of the most important tools needed as a small-scale real estate investor.

Vendor Response

Thank you for the great review, Phillip. We are excited to release the maintenance issue tracker in the coming months!

Replied November 2019

Danny H.

Verified reviewer

Real Estate

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed March 2019

Pendo Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 3

Pros:

The multiple property functions are easy and the lease reminders are helpful.

Cons:

Would like to be able to customize more categories.

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed August 2022

Great for tracking product usage

For product-based SaaS companies like us, Pendo is an excellent application for understanding customer usage patterns and anticipating churn. This is great specifically for customer-facing & product teams to help in various ways to improve things.

Ratings Breakdown

Ease of use

Functionality

Pros:

The best thing about Pendo is that it does a great job of tracking how the users are using the product and gives valuable insights. The interface is nice and clean. Reports, dashboards, and metrics are easy to understand. I love the fact that you can get specific feature usage stats.

Cons:

While it's not really something that I dislike or hold Pendo responsible for - in some cases, customers may not like the fact that the application is tracking user actions in detail and could be considered as a privacy thing. As a software vendor, we really need to address those concerns.

Raad O.

Verified reviewer

Consumer Goods

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2023

an excellent tool for gaining insights into user behavior and improving outcomes.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Pendo offers user behavior and conversion rate data, along with user-friendly guides and helpful learning resources. The visual representation of data is impressive, and surveys streamline questions and provide actionable insights. Pendo's evidence system is a standout feature, with versatile options for creating tutorials, tooltips, polls, ads, warnings, etc..... Segmenting users adds further value to this feature.

Cons:

Pricing and documentation hinder startups. It costs more to maintain and install than free analytical tools. Poll and use data refresh can be delayed, making it hard to tell if the poll is broken or just delayed.

Sarah P.

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Pendo is easy to use, navigate, and resolve issues with!

Easy and central place to organize and administer rental taskers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They're incredibly responsive, and otherwise their product is always up and working. I love the extra goodies as well with regards to each property and personalization.

Cons:

I think sometimes the way things can be organized on the landing page can be more straightforward, but you learn it fast and I'm content!

Vendor Response

Sarah, thank you for the awesome review! We couldn't be more pleased to know that you find Pendo easy to use and our team is incredibly responsive. We value each and every one of our users and strive to deliver a product to make your lives easier.

Replied October 2017

Dean L.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed March 2019

Pendo Review

It would be above average compared to other software platforms I've tried. The price is right and therefore I'm willing to put up with some of it's limited functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that it's pretty simplistic to use, but it fairly robust in it's offering.

Cons:

There are some limiting functions that we tried to get working (based on the initial sales pitch), that just won't work for us. Specifically, the bank reconciliation function. Once in a while there is some weird things that happen, but always get sorted out by support in the end.

Vendor Response

Dean, thanks for the review. We are working on improving functions for Property Managers. Look for updates in the coming months!

Replied March 2019

Verified

Reviewer

Airlines/ Aviation

11-50 employees

Used monthly for more than 2 years

Reviewed April 2019

Heaven for satellite landlords

I'm a satellite landlord meaning i live in Europe but my properties are in USA so this software is invaluable to me saving time especially when my taxes are due this is because the software creates a report for the whole year so i can just input the numbers very easily when they are due saving time once again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of the whole system makes it very efficient and it only takes a few minutes for me to update it on a monthly basis. The bank transaction integration saves a huge amount of manual input.

Cons:

Still has some quirks that i have needed to contact customer support about but overall a good product.

Vendor Response

Thanks for the review!

Replied April 2019

Sarah H.

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2017

I manage over 100 apartments

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was so excited that you can send lease agreements out within 5 minutes; it's so easy. You can see what units are expiring in 90 days; you always have a good vision on what's happening in your portfolio.

Cons:

If a lease is expiring say Sept 30, 2017 and you have done a new lease starting October 1, 2017 it doesn't recognize that you have a new lease pending.

Vendor Response

Thanks for the positive review Sarah! So happy to hear that you are excited about how quick and easy it is to send a lease agreement and that Pendo keeps you up to date on what's happening in your portfolio.

Replied October 2017

Rebecca L.

Verified reviewer

Real Estate

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2022

Well rounded product for our rentals

This program has been essential in keeping track of our tenants monthly payments and in screen new potential tenants.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This program allows us to easily send out applications and screen new tenants. In our area there is a very low vacancy rate so this allows us to quickly see which tenants are desirable.

Cons:

We have had a bit of difficulty re-sending applications when some of the initial info was incorrectly entered but this comes down to user error more than anything.

Showing 1 - 10 of 31 Reviews

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