Loop 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Loop

4.8

(9)

Pricing

Starting at ZAR1,750.00 per month

About Loop

Loop is a cloud-based delivery management platform that allows businesses to monitor customers, fleet, orders and routes in real-time. Key features include a dashboard, route planning, proof of delivery (POD) and geofencing.

Loop enables on-site operators to cancel, reset, terminate and duplicate orders, remove drivers from trips and update delivery statuses.

Loop Screenshots

Loop Pricing and Plans

Starting price: ZAR1,750.00 per month

Free Trial

Free Version

Startup

ZAR1,750.00

flat rate, per month

Plan includes:

500 tasks
unlimited users
dispatch control center
API access
Distance Route Optimisation
Driver App
Proof of Delivery
Support
additional tasks (R3.50 per task)
SMS notifications (20c per SMS)

Core

ZAR4,500.00

flat rate, per month

Plan includes:

Start plan inclusive
1500 tasks
unlimited users
Geofencing
Standard Reporting
Exception Management
Additional tasks (R3.00 per task)
Driver Payment wallet (10c per task)

Professional

ZAR7,500.00

flat rate, one time

Plan includes:

Core plan inclusive
3000 tasks
SLA route optimisation
Actual vs Planned Distance
Geometry of Trips
Professional Reporting
Onboarding support
Dedicated account manager
Additional tasks (R2.50 per task)
Driver Payment wallet (10c per task)

Enterprise

ZAR7,501.00

flat rate, one time

Plan includes:

Professional plan inclusive
10000+ tasks
Custom Reporting
Dedicated solutions engineer
Priority support

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Loop Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Loop
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Customer Database
Driver ETA
Electronic Signature
Employee Management
For Restaurants
Geofencing
Geographic Maps
GPS
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Order Entry
Order Management
Order Tracking
Performance Metrics
Progress Tracking
Proof of Delivery
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route History
Route Management
Route Optimization
Routing
SMS Messaging
Surveys & Feedback
Task Scheduling
Third-Party Integrations

Loop Integrations

SYSPRO

Shopify

WooCommerce

Xero

Flowgear

Salesforce Platform

See all 7 integrations

Loop User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.4

Have you used Loop and would like to share your experience with others?

Verified

Reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Super Loop

Loop enables us to integrate seamlessly with our e-commerce platform, and the integration makes it convenient for managing customer expectations by notifying them when their deliveries are on the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the ability to add multiple distribution points and to seamlessly onboard drivers and administrators. The ability to get drivers to deliver multiple parcels in an optimized route is a value for money in managing our deliveries.

Cons:

Sometimes it was difficult to get in touch with the support team, but that was quickly resolved by contacting our account manager.

Reasons for choosing Loop

Cost was a factor, and the integration was more than convenient.

Tyron K.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Route Optimization Solution

You will not be disappointed with Loops' customer service. Their ability to listen to customer input and make it a reality in the software is unmatched. Loop is always developing and improving their system, making customers feel like they are getting the best route optimization software possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Positives about Loop: Reduced driver knowledge risk, reduced kilometers travelled, reduced fuel consumption, better driver communication, fleet and POD management. This can all be achieved by installing the Loop app onto a driver's handheld device. The management consol is easy to use and users have a lot more information for fleet management at their fingertips.

Cons:

There is not a lot to dislike about Loop. The initial introduction of Loop can be difficult when changing the business process but was worth it in the end.

Reasons for choosing Loop

The specific need was directly met by Loop. There are no other software companies that I have experienced that can adapt to and fill the specific gap we had in our distribtution segment of the business.

Kayla v.

Verified reviewer

Packaging and Containers

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Loop Review

Great- would recommend anyone to use Loop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support from the Loop team is great. Overall seamless experience.

Cons:

Minor system glitches- but the team is more than willing to assist and sort out any problems.

Reasons for switching to Loop

Loop is more cost effective. Support from Loop team is also very effective.

Whitney M.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Loop is the greatest option if you want the safest and best delivery results for your customers.

Since working with Loop for four years, I have been able to multitask and complete a lot of other tasks while the drivers are out on the road, and I am able to see them until they return to the office without having to ask them how far they are. I am really thankful that I work with them. Additionally, drivers can use the app to mark their deliveries and take pictures as proof of delivery, which they save on the system in case you need proof of delivery later.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loop is very helpful in determining who you assigned deliveries to and what you give to the driver on the day. And it updates the customers about their deliveries estimated time. The app has maps that show you the route the driver took while making deliveries and how long he is expected to be on the road. The loop is truly incredible and makes things very simple.

Cons:

They are always on the roll and have very helpful stuff. They always come up to the top with quick assistance when you have questions.

Meagan V.

Verified reviewer

Furniture

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Dependable and efficient delivery experience

5 stars! If there was another star we would add it. What sets this app apart is the consistency in quality and the prompt customer service when we’ve had questions. Highly recommended if you're looking for a dependable and efficient delivery experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our customers can track their order and know exactly where it is and when it will arrive. Review from a customer "This is such a wonderful innovation and great for security. And we didn’t need to take a whole day off work waiting for its arrival." The interface is user-friendly, and we also appreciate the fact that Loop works out the best route for our driver when he has multiple stops in the day. We are able to create an address book with all our regular customer address and contact telephone details saved. This has saved us so much time!

Cons:

Our experience has been only positive, and the Loop team are always quick to respond if we have a problem or a question.

Thierry A.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Thierry review

Whenever i do ask something ,i am getting the feedback quickly in a reasonable timeline which is quite confident .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed of service is very important ,also my contact person is [sensitive content hidden] and i can say she is very reliable and competent .

Cons:

Some time the tech team take too much time to revert back i do like kind of understand themselves ..

feris j.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

The loop is one of great app

very good experience and it make my job very easy to find out on what i need from my drivers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The photo are very good and it saw the right time

Cons:

just when the network is very poor it just load without picking up

KACEY B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

PLETT & MELKBOS DELIVERIES

Loop is a fantastic platform, however, I believe the loop team is where the magic comes from. My experience with [sensitive content hidden] has been nothing short of excellent!! They allow me to focus on growing my business. The perfect solution for any company looking to streamline their services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EASY TO USE. SIMPLE TO UNDERSTAND AND HASSLE FREE

Cons:

Nothing has really come up as a con for me. From the beginning, the loop team has been ready to help at every turn.

Chandre Tamia N.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

My Review of Loop

I would say Loop is a simple and enjoyable system to use. It has helped me to become familiar with each drivers route and has given me a better understanding on how the logistic side operates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can track where a driver is at an exact moment and see who they have delivered to already.

Cons:

The thing I least like about Loop is that I can not download Tax Invoices from Loop that are over 30 Days.

Showing 1 - 9 of 9 Reviews