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itmX crm suite

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Overview

itmX crm suite 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

itmX crm suite
itmX crm suite

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Pricing

Pricing available upon request

About itmX crm suite

With the itmX crm suite, you can take your customer relationships to a whole new level. As the only fully integrated CRM for SAP ECC or S/4HANA, you benefit from a perfect user experience including a real-time 360° view of your customers - without any interfaces. No matter when, where and how you work - itmX crm connects all the people, data and processes of your entire company. What makes it special: You keep your data on premise and work device-independently in the Microsoft Azure framework in the cloud. Whether in Outlook, Teams or SharePoint - you always have an overview of your customer data and processes and, thanks to AI-driven processes, your sales activities will be more productive than ever before.

In a nutshell: Duplicate data storage and complex interfaces are in the past. In return, you get a genuine 360° view of all marketing, sales, service and commerce processes as well as the opportunity to use intelligent AI processes to give your sales team more time to sell.

itmX marketing:

Increase your conversion rate. With itmX marketing get to know your leads and customers even better. Educate your customers throughout the entire customer journey and provide your empl...

oyees with useful tools for lead nurturing, campaign management, and marketing automation. itmX sales With itmX sales you already have a complete overview today of what will be on your customers’ minds tomorrow. From lead and pipeline management to opportunity management, visit and task management, you can fully map all processes. In this way, leads will soon become satisfied customers! itmX service Strengthen your customer relationship by digitizing your service processes and generate new business opportunities in service – even on the go thanks to direct access to your SAP ERP. This way, your service technicians have an overview of all relevant information at all times. itmX commerce Ensure the perfect user experience with your own webshop and a comprehensive customer portal. In addition to viewing orders and invoices, your customers also benefit from historical data and the ability to order spare parts themselves easily and easily.

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itmX crm suite Pricing and Plans

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itmX crm suite Features

  • Popular features found in CRM
    Calendar Management
    Customer Journey Mapping
    Email Management
    Quotes/Estimates
    Reporting/Analytics
    Sales Pipeline Management
    Segmentation
    Task Management
    Territory Management
    Workflow Management
  • More features of itmX crm suite
    A/B Testing
    Access Controls/Permissions
    Activity Dashboard
    Ad hoc Query
    Ad hoc Reporting
    Alerts/Notifications
    API
    Batch Processing
    Benchmarking
    Calendar/Reminder System
    Campaign Analytics
    Campaign Management
    Collaboration Tools
    Contact Database
    Contact Management
    Conversion Tracking
    CRM
    Customizable Branding
    Customizable CTAs
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Dashboard Creation
    Data Blending
    Data Connectors
    Data Extraction
    Data Import/Export
    Data Mapping
    Data Mining
    Data Security
    Data Synchronization
    Data Transformation
    Data Visualization
    Document Storage
    Drag & Drop
    Drip Campaigns
    Dynamic Content
    Email Marketing
    Email Templates
    Email Tracking
    Engagement Tracking
    Event Triggered Actions
    Forecasting
    For Sales Teams/Organizations
    Interaction Tracking
    Interactive Reports
    Key Performance Indicators
    Landing Pages/Web Forms
    Lead Capture
    Lead Distribution
    Lead Generation
    Lead Management
    Lead Nurturing
    Lead Qualification
    Lead Scoring
    Lead Segmentation
    Marketing Automation
    Marketing Calendar
    Metadata Management
    Mobile Access
    Monitoring
    Multi-Campaign
    Multi-Channel Communication
    Multi-Channel Marketing
    Multiple Data Sources
    Multivariate Testing
    Natural Language Processing
    OLAP
    Opportunity Management
    Performance Metrics
    Pipeline Management
    Pipeline Reports
    Predictive Analytics
    Profitability Analysis
    Prospecting Tools
    Publishing/Sharing
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Reporting
    Referral Tracking
    Reminders
    ROI Tracking
    Role-Based Permissions
    Sales Analytics
    Sales Forecasting
    Sales Reports
    Sales Trend Analysis
    Scorecards
    Search/Filter
    Search Marketing
    Self Service Data Preparation
    Shared Contacts
    Social Marketing
    Social Media Integration
    Source Tracking
    Strategic Planning
    Tagging
    Template Management
    Text Analysis
    Third-Party Integrations
    Trend Analysis
    Trend/Problem Indicators
    Visual Analytics
    Web Forms
    Website Visitor Tracking
    Widgets

itmX crm suite User Reviews

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