itmX crm suite 2026: Benefits, Features & Pricing
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- Overview
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Overview
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Pricing
Pricing available upon request
About itmX crm suite
With the itmX crm suite, you can take your customer relationships to a whole new level. As the only fully integrated CRM for SAP ECC or S/4HANA, you benefit from a perfect user experience including a real-time 360° view of your customers - without any interfaces. No matter when, where and how you work - itmX crm connects all the people, data and processes of your entire company. What makes it special: You keep your data on premise and work device-independently in the Microsoft Azure framework in the cloud. Whether in Outlook, Teams or SharePoint - you always have an overview of your customer data and processes and, thanks to AI-driven processes, your sales activities will be more productive than ever before.
In a nutshell: Duplicate data storage and complex interfaces are in the past. In return, you get a genuine 360° view of all marketing, sales, service and commerce processes as well as the opportunity to use intelligent AI processes to give your sales team more time to sell.
itmX marketing:
Increase your conversion rate. With itmX marketing get to know your leads and customers even better. Educate your customers throughout the entire customer journey and provide your empl...
oyees with useful tools for lead nurturing, campaign management, and marketing automation. itmX sales With itmX sales you already have a complete overview today of what will be on your customers’ minds tomorrow. From lead and pipeline management to opportunity management, visit and task management, you can fully map all processes. In this way, leads will soon become satisfied customers! itmX service Strengthen your customer relationship by digitizing your service processes and generate new business opportunities in service – even on the go thanks to direct access to your SAP ERP. This way, your service technicians have an overview of all relevant information at all times. itmX commerce Ensure the perfect user experience with your own webshop and a comprehensive customer portal. In addition to viewing orders and invoices, your customers also benefit from historical data and the ability to order spare parts themselves easily and easily.itmX crm suite Screenshots

itmX crm suite Pricing and Plans

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itmX crm suite Features
- Popular features found in CRMCalendar ManagementCustomer Journey MappingEmail ManagementQuotes/EstimatesReporting/AnalyticsSales Pipeline ManagementSegmentationTask ManagementTerritory ManagementWorkflow Management
- More features of itmX crm suiteA/B TestingAccess Controls/PermissionsActivity DashboardAd hoc QueryAd hoc ReportingAlerts/NotificationsAPIBatch ProcessingBenchmarkingCalendar/Reminder SystemCampaign AnalyticsCampaign ManagementCollaboration ToolsContact DatabaseContact ManagementConversion TrackingCRMCustomizable BrandingCustomizable CTAsCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesDashboardDashboard CreationData BlendingData ConnectorsData ExtractionData Import/ExportData MappingData MiningData SecurityData SynchronizationData TransformationData VisualizationDocument StorageDrag & DropDrip CampaignsDynamic ContentEmail MarketingEmail TemplatesEmail TrackingEngagement TrackingEvent Triggered ActionsForecastingFor Sales Teams/OrganizationsInteraction TrackingInteractive ReportsKey Performance IndicatorsLanding Pages/Web FormsLead CaptureLead DistributionLead GenerationLead ManagementLead NurturingLead QualificationLead ScoringLead SegmentationMarketing AutomationMarketing CalendarMetadata ManagementMobile AccessMonitoringMulti-CampaignMulti-Channel CommunicationMulti-Channel MarketingMultiple Data SourcesMultivariate TestingNatural Language ProcessingOLAPOpportunity ManagementPerformance MetricsPipeline ManagementPipeline ReportsPredictive AnalyticsProfitability AnalysisProspecting ToolsPublishing/SharingReal-Time AnalyticsReal-Time DataReal-Time MonitoringReal-Time ReportingReferral TrackingRemindersROI TrackingRole-Based PermissionsSales AnalyticsSales ForecastingSales ReportsSales Trend AnalysisScorecardsSearch/FilterSearch MarketingSelf Service Data PreparationShared ContactsSocial MarketingSocial Media IntegrationSource TrackingStrategic PlanningTaggingTemplate ManagementText AnalysisThird-Party IntegrationsTrend AnalysisTrend/Problem IndicatorsVisual AnalyticsWeb FormsWebsite Visitor TrackingWidgets
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