Northstar Clubs & Associations Software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Northstar Clubs & Associations Software

3.8

(13)

Pricing

Starting at $20,000.00 one time

About Northstar Clubs & Associations Software

Northstar Clubs & Associations Software is a management platform designed to centralize operations for private clubs and associations. It is used by organizations such as golf and country clubs, city clubs, community associations, and marina and yacht clubs to streamline operations and manage member interactions. The platform addresses the challenges of fragmented software systems by offering an integrated solution.

The software connects the Back Office, Employee App, Member Website, and Member App into a single platform. It includes modules for accounting, membership management, food and beverage operations, golf services, programs and recreation, and marina management. Its cloud-based design provides real-time analytics and reporting, enabling data-driven decision-making while maintaining a unified database to reduce redundancy.

The platform offers tools for both members and staff to improve engagement and efficiency. Members access personalized digital features through the website and mobile app, while staff utilize tools that support collaboration and communication. Features include a tee time management system with customizable rules and point-of-sale integration to support...

Northstar Clubs & Associations Software Screenshots

Northstar Clubs & Associations Software Pricing and Plans

Starting price: $20,000.00 one time

Free Trial

Free Version

Basic

$20,000.00

per user, one time

No plan information available

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Northstar Clubs & Associations Software Features

Popular features found in Club Management
Billing & Invoicing
Calendar Management
Event Management
Inventory Management
Marketing Automation
Member Portal
Mobile Access
Online Booking
Payment Processing
Registration Management
Team Management
Visitor Management
More features of Northstar Clubs & Associations Software
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Attendance Tracking
Campaign Management
Client Management
Credit Card Processing
Dues Management
Email Templates
Event Calendar
Inventory Tracking
Member Accounts
Member Communication
Member Database
Member Directory
Membership Renewals
Membership Signup
Mobile App
PCI Compliance
Personalization
Real-Time Reporting
Real-Time Updates
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reservations Management
Scheduling
Search/Filter
Self Service Portal
Tee Sheet Management
Wait List Management
Website Management

Northstar Clubs & Associations Software User Reviews

Overall Rating

3.8

Ratings Breakdown

46%

15%

Secondary Ratings

Ease of Use

3.5

Value for money

3.6

Customer support

3.8

Functionality

3.5

Have you used Northstar Clubs & Associations Software and would like to share your experience with others?

Andy J.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Full-Featured, Integrated Community Management System

Northstar is delivering on the promise of having everything we need on one platform. Our biggest frustration before Northstar was that our POA/accounting, golf, food & beverage, and recreation facility operations were all set up with different best-in-class systems. The Northstar approach pulls everything we need onto the same environment. It's not easy, but it's worth it. The process has not been as smooth as we would have liked, but we're pleased with how responsive the support team has been over time. And we know this is SAAS, so we aren't locked into the "2023" model — as improvements are made to the platform, we will reap the benefits along the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pulling all our property and member data into one system for all the services we offer was the biggest challenge and is the biggest benefit of Northstar.

Cons:

The implementation process is necessarily complex, and our prior setup was especially complicated. Garbage In, Garbage Out. We brought a lot of garbage to the table, and that led to challenges with the implementation team and out accounting team.

Reasons for choosing Northstar Clubs & Associations Software

We opted for what Northstar offered because of their broad feature set and their close relationship with / acquisition of Chelsea Reservations.

Reasons for switching to Northstar Clubs & Associations Software

We wanted an integrated environment that was able to handle all our accounting, operations, communications, and scheduling needs.

Channing N.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Website & Mobile App Transformation

There are a million reasons why I would tell someone to use Northstar for developing/ designing a website and mobile app. The team went above and beyond with everything through the process. [sensitive content hidden] was the Project Coordinator, and he is outstanding. The communication is superb. Him and his team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and [sensitive content hidden] would always make sure those elements were brought to the website. Once the website and mobile app launched, I was speechless. Everything that they had worked on was officially brought to life and it was an honor to work with [sensitive content hidden] and his team. If you are considering redoing your website, do it, because you will not be disappointed with the final product.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The communication is superb. The team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and they would always make sure those elements were brought to the website. Everything is extremely organized; I could look to the schedule to know what is coming up or what I need to provide for the website. Everyone was so professional and personable, it made it an enjoyable project. They are also flexible and understanding. The training meetings were perfect. All of my questions were answered in a polite and informative way. Not to mention the meetings were recorded so it is nice to have everything as a reference.

Cons:

I don't have any cons from this process. If I had an issue or needed help with something, they were there to help me find a solution.

Christopher B.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

No documentation

Inherited this situation eight years ago. Not working for me. They basically had to be brow beaten in to making the bank reconciliation functionality work, to the degree that it now does, we have been waiting for at least six weeks to get the POS terminals to communicate with our credit card machines (still not resolved). I have yet to attempt setting up their ACH drafting function to draft member payments, so those continue to be done manually using our bank's website. Not good.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This software runs as an app accessed through a browser. There is no local client to load, and the app is available offsite without needing a terminal server and running RDP or running in a Citrix environment.

Cons:

The single biggest problem is that there is no readily available documentation. The latest user manuals are dated in 2008. They do provide a list of the most recent changes since the previous release, but what about the fourteen releases in between the previous release and 2008? Also, the support site has a very limited knowledge base. The intricate details of setting up their POS modules are no where to be found. Also, when you call in for support, the VOIP phone call quality is between just acceptable and very poor. Keep in mind that you are calling Pakistan in the middle of the night during typical US business hours on the East coast. I could probably live with it if there was proper documentation, but that is a bridge too far.

Reasons for choosing Northstar Clubs & Associations Software

I didn't.

Will B.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Club Now App Implementation

We use NS in a very heavy fashion and cover many modules at our club. I'm newer to the club, however, as time goes on I'm discovering the "horsepower" NS has and am very impressed by what the platform does. I've used about 4 other club systems and this is by far the best platform I've used

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This review is specific to the Club now app. With the buildout and implementation of the Club Now App, I worked directly with [sensitive content hidden] . He led the project from start to finish, provided all deliverables, timelines, requirements, etc., etc. in a very detailed manner and communicated extremely well to aid in the progression of the project. He is very good at what he does and made the entire process from start to finish incredibly easy for me and my team. Provided training for my team and I once we completed the build. Everything about the process was everything I could have asked for and more. Thank you [sensitive content hidden] !

Cons:

Scanning the member card for each individual at pool check-in seems like a feature that needs to be worked on. Think of the setting of a mother with three kids and holding a few bags. the feature of being able to scan the member card one by one seems to be something that might pose a challenge for us at check-in. would be great if a member card can be scanned, then a pop-up on the employee's screen allows the employee to select all members/dependents that are present, along with adding guests/charging guest fees all in one transaction. we have a very busy pool, so this might be something worth exploring. it's minute and a small detail, from but an operational perspective it would be extremely helpful

Amy C.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Great software and Wonderful support team

The Northstar Support is helpful and thorough! Our Project Coordinator answered all of our questions and guided me through how to change and make updates to our Northstar website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and to manage our large database. As a large HOA this is important to us. The customizable nature of the software has benefited. The support team has been helpful is working through our needs.

Cons:

At this time, I can't think of any cons. With the size and uniqueness of our Community, we have found ways to utilize the software to find all our needs.

Neil L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Expensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A one-stop-shop for most of the club's management needs. Implementation was poor however, and only POS, member database and Accounting was working.

Cons:

It covers all areas of club management, which makes it difficult to replace. Also gives NorthStar a lot of negotiating power over us.Your review states 20,000USD/year as a "one-off" price, however there is also an ongoing annual 21,000USD "service fee". That makes it poor value.

Alexander G.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Report Writer is worthless

Ratings Breakdown

Ease of use

Functionality

Pros:

Reliable in the features that existed for a long time.

Cons:

It is so poorly designed that God forbid you need to regroup an account from one line to another. You will spend day fixing the report. After 5 years asking about updating and fixing FRD, it is still as bad as it was.

Judy B.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

After 14 years of using Northstar, I'm still impressed with their software

The ability to provide my GM, Finance Committee and Board with accurate and timely data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Seamless integration throughout modules. They listen to the needs of their clients. Their continued dedication to improving and growing their product. Their training team is extremely knowledgeable. Support is always available.

Cons:

The report writing capability has improved quite a bit over the years, but I would like to see it continue to grow.

Eddie T.

Used daily for more than 2 years

Review source

Reviewed July 2017

Northstar has and is doing a great job... I like that they are improving and enhancing the product

Better Financial Management of the Club

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Northstar is very user friendly, great accounting/back office software, stable database, very good canned reports, has integrated modules Customer support is very good

Cons:

Northstar needs to create a better report writer or maybe be able to interface with a report writer that is already in the market.

David J.

Accounting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Great Support staff and flexible functions to meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible to create reports that meet our needs. Support responds to issues in a timely manner. Nice to have a single software for POS, back office and website.

Cons:

We would like to see work order management. Integration with our gate hardware and access control software would be nice to maintain one data base.

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