Sterling Order Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Sterling Order Management

4.7

(6)

Pricing

Pricing available upon request

About Sterling Order Management

IBM Sterling Order Management System (OMS) is a leading enterprise solution designed to streamline and optimize the order fulfillment processes for businesses operating in complex, multi-channel environments. This robust system provides comprehensive capabilities that support the entire order lifecycle, from order capture to final delivery, ensuring a seamless and efficient process that enhances customer satisfaction and drives operational efficiency.

Sterling Order Management Screenshots

Sterling Order Management Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Sterling Order Management Features

Popular features found in Order Management
Backorder Management
Billing & Invoicing
Customer Management
eCommerce Management
Inventory Management
Multi-Location
Real-Time Data
Reporting/Analytics
Returns Management
Shipping Management
More features of Sterling Order Management
Activity Dashboard
Alerts/Notifications
Delivery Management
Forecasting
Multi-Channel Management
Order Fulfillment
Order Management
Order Processing
Order Routing
Order Tracking
Quotes/Estimates
Recurring Orders
Workflow Management

Sterling Order Management User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

3.8

Customer support

4.2

Functionality

4.5

Have you used Sterling Order Management and would like to share your experience with others?

Pradeep P.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Sterling Order Management for all Supply Chain Requirement

Load balancing feature of Sterling order management is very helpful . It was very effective application for organization's business critical requirement like inventory reporting, order forecasting , revenue forecasting and helpful complete order to cash cycle in effectively lesser time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sterling order management application is very helpful to trace the complete order to cash cycle. Reporting for daily number of orders can be achieved and inventory reports for customer's vendors can be created for order forecasting and this is also helpful to manage the material master data, warehouse management.

Cons:

When it comes to cost I found Sterling order management system is more costly with respect to its peer level order management system applications.

Ricky C.

Verified reviewer

Writing and Editing

Self-Employed

Used other for less than 2 years

Review source

Reviewed September 2018

Great tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the ease of use of this software. It’s very user friendly!

Cons:

There are often glitches that occur preventing order processing from completing, but with any software comes the risk of unexpected glitches.

Jaime D.

Verified reviewer

Transportation/ Trucking/ Railroad

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed May 2018

Great order management tool

All ordering needs in 1 simple tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great way to create and track orders in a large company - it's all in one place it even allows you to check availability of goods before they are ordered and it follows all the way through to invoicing and payment - all your ordering needs in one place

Cons:

There are no real cons with this product it covers all of the needs associated with ordering and obtaining goods/inventory

Ricky C.

Verified reviewer

Writing and Editing

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2020

Sterline Order Management Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I liked most about this software was the reasonable pricing. Very affordable.

Cons:

What I like least about this software was how limited the program is with creating custom reports.

Johnson k.

Used unspecified for unspecified

Review source

Reviewed November 2016

IBM Sterling

IBM® Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Mario J.

Used unspecified for unspecified

Review source

Reviewed April 2017

Sterling OMS is a premier product