MantisHub 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MantisHub

4.7

(26)

Pricing

Starting at $4.95 per month

About MantisHub

MantisHub provides a cloud-based issue and bug tracking software service. It lets users create, assign and track issues and tasks through to resolution. Employees can also use the helpdesk plug-in to manage customer support issues all within one system. The application allows professionals to improve collaboration, efficiency and productivity in any business.

MantisHub enables IT professionals to track issues, tasks and software bugs. It offers a host of features such as customer support, reporting, a ticketing system, project management, time tracking, an activity dashboard, Kanban board, analytics and more.

MantisHub facilitates integrations with third-party platforms for chat, SSO, test management, source control and more. Pricing is available on a monthly or annual basis and support is extended via phone, email and other online measures.

MantisHub Screenshots

MantisHub Pricing and Plans

Starting price: $4.95 per month

Free Trial

Free Version

Basic

$4.95

per user, per month

No plan information available

MantisHub Features

Popular features found in Issue Tracking
Alerts/Escalation
Assignment Management
Issue Auditing
Knowledge Base Management
Prioritization
Real-Time Updates
Recurring Issues
Reporting & Statistics
Task Management
More features of MantisHub
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Commenting/Notes
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Dashboard
Drag & Drop
Email Management
Help Desk Management
Issue Management
Issue Scheduling
Issue Tracking
Monitoring
Project Management
Real-Time Notifications
Support Ticket Management
Support Ticket Tracking
Tagging
Third-Party Integrations
Ticket Management
Workflow Management

MantisHub Integrations

Microsoft Teams

Bitbucket

GitHub

Microsoft Azure

Slack

Testuff

See all 14 integrations

MantisHub User Reviews

Overall Rating

4.7

Ratings Breakdown

65%

35%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.3

Have you used MantisHub and would like to share your experience with others?

Dave W.

Verified reviewer

Medical Devices

2-10 employees

Used daily for more than 2 years

Reviewed July 2021

Intuitive, Easy, and as Powerful as you need to make it

I've used several other issue management systems and all of them are clunkier, harder to configure, and just not nearly as intuitive to use as MantisHub. I don't think that you will find another product that is as powerful that is as easy to set up right out of the gate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MantisHub is extremely easy to set up and use. You can get an account and start entering tickets in 2 minutes from the login screen. Then you can gradually configure the workflow, add accounts, add company logo, add alerts, tags, versions, new projects, etc. as you need them or don't need them.

Cons:

Some of the menus and configuration settings are hard to find. The public/private project and issues can be a little confusing. Setting up the workflow (where does an issue go next, Closed, Validated, etc.) initially could be more visual rather than a sea of check boxes. It would be good to have local database backups.

Reasons for choosing MantisHub

Best value for features and best user experience.

Reasons for switching to MantisHub

Other people wanted to use it based on prior experience and I quickly saw why.

Vendor Response

Thanks so much for your awesome and detailed review Dave! We really appreciate it. I've noted your feedback on the UI around workflows and will take it onboard. Thanks!

Replied August 2021

amy h.

Verified reviewer

Gambling & Casinos

2-10 employees

Used daily for more than 2 years

Reviewed September 2021

Great bug and project tracking software!

This is the 2nd company I've used MantisHub with over 20 years of working in software that requires bug and multiple project tracking and management. I like the simplicity and user interface of MantisHub. Admittedly I don't use every feature it boasts but am willing to look around and learn more. For what it's worth ($) we get a lot out of it just tracking and reporting bugs and to-do items.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ease of interface although I'm a creative executive! Multiple possible features to use and incorporate into your small business regarding project management. Addition and management of team members abilities and tracking done in a flash.

Cons:

The UI for altering individual bugs / projects has several clicks and dropdowns to deal with before you can leave a note or comment and might could improve if you are revisiting the same issues and working fast. Sometimes if you write a long comment but need to alter the assignee or status, your note / comment isn't saved.

Reasons for choosing MantisHub

They're convoluted and extra and more expensive for what we need to keep a good tracking/flow going.

Reasons for switching to MantisHub

We wanted a simpler interface that would be dedicated to bug tracking amongst a small team and ongoing project with multiple branches/mini-projects (small games). This software is perfect for utilizing just the bug tracking element/flow for small gaming teams. We love it!

Vendor Response

Thanks so much for your review Amy! We're glad you're getting so much value from MantisHub across multiple organizations too! Appreciate your feedback on the UI. Do reach out to us about losing your notes as the system is designed to avoid this. We might be able to help.

Replied September 2021

Ozanhan A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed July 2021

Thanks

Good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User experience is good, alerts are good, filtering and searching is good, customization is good.

Cons:

Price!! It is expensive. And there is no "vesting management" functionality.

Reasons for choosing MantisHub

Friend's suggestion

Vendor Response

Thanks for your review Ozhanhan! Our pricing is super competitive with other issue and bug tracking solutions currently on the market. Please reach out to our team with details of your feedback here.

Replied August 2021

Jack K.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

Good product for the money but not perfect

We have been using MantisHub for 5+ years. It gets the job done at an affordable price. Really, if you've seen one bug tracking or ticketing system you've seen them all. Some are better than others. But really, you can't beat the price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MantisHub is very affordable and it is easy to setup. Most everything that a basic ticketing system requires comes out of the box. The fact that it is cloud based means we don't have to install it on our own server. I don't know of any other service that hosts Mantis in the cloud.

Cons:

The mobile user interface is not great. The text fields don't resize for mobile so there is vertical scrolling involved. I also don't think it is the most intuitive user interface. Not horrible, but not great either.

Reasons for choosing MantisHub

Price.

Reasons for switching to MantisHub

We used Sharepoint in the past for documenting management and ticketing. We were not happy with the user experience in Sharepoint and got lots of complaints. So we moved document management to Box and moved ticketing and bug tracking to MantisHub.

Vendor Response

Thanks for your feedback! I'll make note of your comments on the mobile interface and feel free to reach out to the team with further details. Cheers!

Replied August 2021

Joshua B.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed July 2021

Highly Customizable Helpdesk and Ticket Tracker

MantisHub is one of the best products that we've used. It outshines other helpdesk solutions, and is an amazing product build on top of MantisBT.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Extreme customization. Great reports.

Cons:

Some settings aren't intuitive or hard to find.

Reasons for choosing MantisHub

We selected MatisHub for the low cost and great product.

Reasons for switching to MantisHub

Free products weren't suitable to our needs.

Vendor Response

Thanks so much for your great review Joshua! It makes our day to see a happy customer!

Replied August 2021

Andrew B.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for more than 2 years

Reviewed July 2021

Great for Tracking Work and Managing Tasks

Writing up business requirements and bugs and tracking them through to completion.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to set up and use, customisation was there to allow us to make the workflow our own. Setup was quick and we could customise easily for anything special we wanted.

Cons:

Looks very basic (i.e. not flashy/fancy) but does the job, although to be honest I think that's part of what makes this appealing, it just does what it says.

Reasons for choosing MantisHub

Lower price, easier setup, team preferred it.

Reasons for switching to MantisHub

Testing team wanted better visibility and history tracking.

Vendor Response

Thank you for your review Andrew! Glad you appreciate the simplicity and ease of use of MantisHub.

Replied August 2021

Rola Y.

Verified reviewer

Airlines/ Aviation

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Good tasks tracking system

Issue tracking for IT product delivery. MantisHub is a good tool to log issues and needed developments, follow up on the progress and solve problems after delivery

Ratings Breakdown

Ease of use

Functionality

Pros:

The layout of the system and how easy it is to find related tasks that were submitted. Its also a very good tracking tool on specific tasks since it allows the upload of multiple files per task and the section of comments which makes combines all related issues and the solution for one single task and therefore acts somehow as a log.

Cons:

Not easy to customize as only the admin was able to do that. but other than that it was somehow straight forward.

Reasons for switching to MantisHub

Our service provider switched systems from Redbooth

Vendor Response

Thank you for your review Rola! Glad we could make issue tracking easier for you!

Replied August 2021

Matthew C.

Verified reviewer

Biotechnology

501-1000 employees

Used daily for more than 2 years

Reviewed July 2021

MantisHub for Remote Teams

MantisHub replace TeamTrack and Team Foundation Server. It is much simpler to mange, train and utilize in our process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple and integrates with our entire tool set using the API.

Cons:

The permissions are very configurable and work great for developers and testers. For managers and admins the permissions don't allow enough options. An admin can control the entire workspace, while a manager can control the projects, but when using MantisHub globally across departments some admin features are needed for the manager (create user) but this is an admin permission. Letting the manager be an admin allows them to change the workflow, which resulted in problems for us.

Reasons for switching to MantisHub

Other programs were too complicated. Cost was a secondary requirement.

Vendor Response

Thanks for your review Matthew! While there are a bunch of ways to customize your user access control in MantisHub, including allowing your managers to manage user accounts, creation of users requires admin access. But we can definitely add this to our backlog. Reach out to the team for details, and also with any questions you might have on using MantisHub. We may have a solution for you :).

Replied August 2021

Sigurn V.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Reviewed August 2021

What a relieve how simple things can be!

It's great that it is so easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reason we chose Mantis is the ease of use. The minimal overhead and the scalability. After explaining the minimal functions (15 minutes), the users used it ever since!

Cons:

It does what we bought it for. It works so well, that we could imagine so many things it could do more for us.

Reasons for choosing MantisHub

It is lean and easy! Better for the buck.

Vendor Response

Thanks so much for your review Sigurn! So glad you are benefiting from the ease of use, convenience & value for money of MantisHub. We love to see happy customers!

Replied August 2021

Andrew R.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 2 years

Reviewed July 2021

Using MantisHub for very small SaaS startup

Complete solution for filing and tracking bugs. It's simple but it workd.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Very easy to get started. 2. Very inexpensive. 3. Highly responsive customer support. 4. Pretty basic but it just works.

Cons:

Some other vendors integrate with JIRA, not Mantis. We could outgrow Mantis if we grow sufficiently.

Reasons for choosing MantisHub

Cheaper and simpler.

Vendor Response

Thanks for your review Andrew! Glad you appreciate the simplicity of MantisHub. It's also feature-packed and we continue to add even more functionality. Check out our features page: https://mantishub.com/features

Replied August 2021

Showing 1 - 10 of 26 Reviews

Load More Reviews