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Cuseum

Overview

Cuseum 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Cuseum
Cuseum
4.5
(11)

Pricing

Pricing available upon request

About Cuseum

Digital Membership Cards is a cloud-based solution that helps businesses create membership cards on a centralized interface. The platform allows users to promote membership benefits, discounts and reciprocal programs with feature-rich digital membership cards. Additionally, it leverages new outreach channels and engages members with personalized messages. Digital Membership Cards also helps members track the ROI and savings of digital membership through a calculator. Customer support is offered via phone and email.

Cuseum Screenshots

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Cuseum Pricing and Plans

Starting price: $1.00
Free Trial
Free Version

Basic

$1.00

per feature

No plan information available

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    Cuseum Features

    • Popular features found in Membership Management
      Application Management
      Communication Management
      Dues Management
      Email Marketing
      Event Management
      Member Directory
      Member Portal
      Membership Renewals
      Payment Processing
      Promotions Management
      Registration Management
    • More features of Cuseum
      API
      CRM
      For Alumni Associations
      Loyalty Cards
      Loyalty Program
      Membership Management
      Real World Backdrop
      Reminders
      Rewards Management
      Ticketing

    Cuseum Integrations

    Tessitura
    Tessitura
    neontools
    neontools
    Blackbaud Altru
    Blackbaud Altru
    Neon CRM
    Neon CRM
    Zapier
    Zapier
    Salesforce.org Nonprofit Cloud
    Salesforce.org Nonprofit Cloud

    See all 12 integrations

    Cuseum User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    55%

    4

    45%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.7

    Customer support

    4.6

    Functionality

    4.4

    Have you used Cuseum and would like to share your experience with others?

    KG

    Kaitlin G.

    Verified reviewer

    Museums and Institutions

    51-200 employees

    Used weekly for more than 2 years

    Reviewed January 2025

    Cuseum makes everything simple!

    5

    I've used Cuseum at two different organizations and have been incredibly satisfied in both instances. At the first organization, we adopted Cuseum during the beginning of the pandemic. It saved us when we could not go into the office to print membership cards, but new members needed their cards to access our outdoor spaces. In my current position, Cuseum was already in place when I started my new role. It was nice to jump back into a platform that I was familiar with. Our members love that they have their membership number and information in their wallets and it is easy for them to download. Many appreciate that it is not an additional app that needs to be downloaded to their phone. The Cuseum team's customer service is also a huge benefit to the software. Folks are always available to help. My requests are answered instantly or less than 24 hours and my issue or question is always seen through to its resolution. The Cuseum team is continuously making improvements and updates that echo the requests of the customers. Overall, I would recommend Cuseum to any sized organization. It simplifies your membership card processes and allows your members quick and easy access to their membership cards!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The fetching, generation and distribution process is very simple to use. I was helpful that edits to members' names or ID number could be changed without having to upload a new list. Resending digital cards with the click of a button or sharing a direct link helped us quickly respond to member requests for a new digital card.
    Cons:
    I didn't like that renewing members do not receive a notification that their card was updated. Many members like the confirmation/acknowledgement that their renewal has gone through (in addition to the confirmation received when they made the purchase).

    Read More

    ES

    Elizabeth S.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2024

    Saving sea turtles, one plastic card at a time!

    4

    Overall, my experience has been very positive! the prep work and 'onboarding' were pretty painless, and we have had less "pushback" from our older members than I had feared.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I love moving to digital membership cards for a few reasons: First is to no longer be printing/mailing plastic cards (>3,000/year) that will end up in a landfill or in our Coastal waterways. Second is I am saving TONS of time by not following a multi-step process to run, print, and mail plastic cards 2 - 3 times per week.
    Cons:
    I do wish more things were under my "control", but support has been very good to listen and to make our requests work within their system.

    Read More

    PR

    Patti R.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used daily for less than 2 years

    Reviewed June 2022

    Big growth and easy to use

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    As a front of house manager, I love the ease of admin use and the quick follow through to our guests. I push of a button all is done.
    Cons:
    It has had some growing pains, but as the group has grown so has the usability

    Read More

    AT

    Ashley T.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2024

    10/10 Recommend Cuseum

    5

    Excellent. We evaluated 3 different options and I'm so glad we chose Cuseum. They have been an excellent partner and it's a great digital card solution for associations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use (for both our team & customers). Quick to implement, easy to deploy and update cards and send push notifications. Provided a sophisticated digital member card solution at a fair price. The customer service team is second to none, very caring, values you as a customer and goes above and beyond to support. Excellent experience.
    Cons:
    There was nothing we did not like. We had some hiccups connecting Cuseum to our CRM via Zapier however this was due to our inexperience with Zapier. The team at Cuseum was helpful and supportive and we got it working. The solution to manually deploy cards worked very well as an alternative.

    Read More

    JW

    Joyce W.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used weekly for more than 2 years

    Reviewed November 2024

    Cuseum is Wonderful!

    4

    I have been happy with Cuseum, except with the setbacks that can arise with uploads at times. It has been so much easier than printing and mailing plastic cards to members. Also, much cheaper compared to costs arising with cards and stamps.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the ease of sending out member cards compared to how we were doing it mainly in the past. Plastic cards can be time consuming to print and mail
    Cons:
    There have been some difficulties with uploads not being sent out right away. This has been sporadic.

    Read More

    DB

    Declan B.

    Verified reviewer

    Environmental Services

    11-50 employees

    Used monthly for more than 2 years

    Reviewed November 2024

    Cuseum powers the Emerald Necklace Mobile Tour Guide

    4

    We use Cuseum to power our "Mobile Tour Guide," a wayfinding app providing self-guided tours throughout our 1,100-acre park system. From individual park tours to outdoor art installations to finding the best spots for fall foliage in the parks, the Mobile Tour Guide has been very useful!

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Cuseum provides an easy-to-navigate interface for users to explore, and the back-end is incredibly intuitive and modular - for as long as we have been customers, I still think we're just scratching the surface of its potential!
    Cons:
    We've been having a harder time getting access to analytics to see how the usage of our Cuseum app is going, and it wouldbe great if there were a simpler way to view that information.

    Read More

    PH

    Patty H.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2023

    Digital Cards for Alumni Membership

    5

    When looking into possible ways to NOT print and mail out physical cards, I stumbled upon Cuseum. It was and still is an affordable way to generate cards for a mobile device. It is not an app and does not have such flexibility and function, but also does not have the pricetag of a custom app!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Digital cards are an affordable way to distribute and manage a mobile membership identity and link to the organization. I like that we can customize the card to our marketing and logo standards, and that we can have different cards for various levels of membership.
    Cons:
    I would like to have more options in the "details" section or "back of the card". Would love to be able to add graphics or logos. Would love to schedule or pre-load updates to the back of the card. Would like to be able to use the dashboard to customize the look, or add another type of card.

    Read More

    TC

    Teresa C.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2024

    digital cards for museum membership

    4

    Definitely worth it. About 80% of our members immediately downloaded the card which makes checkin a breeze for us and them.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Liked that we could customize it with our logo and colors as well as differentiate between benefit levels. Love that we can put info "on the back" of the card with open hours, upcoming events, and website links.
    Cons:
    Fetching new info can take a long time. And recently, we have to fetch by category instead of just any account that has new info.

    Reasons for choosing Cuseum

    To allow our members to more easily access their ASTC and ACM reciprocal benefits.

    Read More

    RM

    Reina M.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2023

    Quick and easy Access to Digital Membership Cards

    5

    Since we have been using the digital membership cards, we have less stress about getting the membership cards to our members in a quick and timely manner. We are also saving money by not having to pay for the cards and printing products.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The fact that members have such quick access to their digital membership card is amazing.
    Cons:
    The fact that we are not able to edit the member’s information right from the Cuseum Platform is a bit frustrating.

    Read More

    AC

    Aaron C.

    Verified reviewer

    Museums and Institutions

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed January 2021

    Good, could be great

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Really clean looking digital cards for a smartphone wallet, and love the option to include text on the back of the card. Also great to be able to include reciprocal logos on the front of the card.
    Cons:
    Wish Cuseum would expand into a larger membership software. We switched to another product that, along with having digital membership cards, included a membership database and third-party integrations such as Eventbrite, Mailchimp and Stripe. If Cuseum offered a database, it would be a game-changer.

    Read More

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