Codenica 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Codenica

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Pricing

Starting at $15.00 per month

About Codenica

Codenica is a web-based help desk and service desk solution that also includes asset management capabilities. The platform is designed for businesses of all sizes that helps manage customer or employee requests, track resources and facilitate communication.

Codenica's key features include a customizable ticketing system, advanced asset management tools, and a knowledge base for storing and sharing solutions. The tool also offers a client portal, allowing customers or employees to access assigned assets, report issues and communicate with the support team through integrated chat and messaging.

For enterprises, Codenica's service desk module provides additional functionality such as change management, problem management and release management, aligned with ITSM and ITIL best practices. The solution helps businesses manage IT operations and deliver exceptional customer or employee support.

Codenica Screenshots

Codenica Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Starter

$15.00

per user, per month

No plan information available

Plus

$25.00

per user, per month

No plan information available

Enterprise

$37.00

per user, per month

No plan information available

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Codenica Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of Codenica
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Asset Tracking
Audit Trail
Barcode/Ticket Scanning
Change Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Email Management
Incident Management
Inventory Management
Knowledge Base Management
Monitoring
Prioritization
Problem Management
Reporting/Analytics
Requisition Management
Self Service Portal
Service Level Agreement (SLA) Management
Task Management
User Management
Workflow Management