UXArmy 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UXArmy

4.5

(23)

Pricing

Starting at $99.00 per month

About UXArmy

UXArmy is a cloud-based platform for conducting remote user research. It offers tools for usability testing, user interviews, focus groups, surveys, card sorting, and tree testing. The platform serves a wide range of industries, including product managers, designers, user researchers, and marketing teams in startups, small businesses, mid-market, and enterprise organizations.

The platform's key features include unmoderated usability testing for mobile apps, websites, and prototypes. Users can recruit participants, gather insights, and iterate their designs. The moderated research capabilities enable teams to conduct in-depth user interviews, focus groups, and other collaborative sessions within a single platform. UXArmy also provides tools for optimizing information architecture, such as card sorting and tree testing, to help users understand how customers organize and navigate content.

One notable feature of UXArmy is its AI-powered analysis. The platform generates summaries, transcriptions, and sentiment analysis of user feedback, allowing teams to quickly identify key trends and insights. UXArmy also has robust security and compliance measures, including SOC 2 Type II, GDPR, I...

UXArmy Screenshots

UXArmy Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Essential

$99.00

flat rate, per month

Plan includes:

Unlimited Studies
Mobile App, Website, Prototype test with full recording
User Interviews & Focus groups
Card Sorting & Tree Testing
Surveys & Figma testing
Screen & Video Recording
AI Summary & Sentiment Analysis
Access to UXArmy Panel Participants

Organization

Pricing available upon request

Plan includes:

Unlimited Studies & Custom Seats
Access to all products & features
Shared Workspaces
Team management & SSO
Personalized onboarding & priority support
Product Adoption Support
On-demand research assistance service

Free

$0.00

Plan includes:

20 Platform Credits
10 Figma Usability Test Responses
Heatmap, Path Analysis
Custom Screener Questions
Template Library

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UXArmy Features

Popular features found in User Experience (UX)
For Websites
Prototype Creation
Reporting/Analytics
Usability Testing
More features of UXArmy
A/B Testing
Annotations
Audience Targeting
Benchmarking
Commenting/Notes
Customer Experience Management
Customer Journey Mapping
Customizable Questions
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Demographic Data
Feedback Management
For Mobile
Geotargeting
Heatmaps
Moderated Usability Testing
Multi-Language
Projections
Quantitative Metrics
Question Library
Screen Activity Recording
Search/Filter
Sentiment Analysis
Software Testing Management
Survey Builder
Survey/Poll Management
Surveys & Feedback
Text Analysis
Third-Party Integrations
Trend Analysis
Unmoderated Testing
User Journeys
User Management
User Research Analysis
Video recording/Transcriptions
Video Support
Visual Analytics

UXArmy Integrations

Axure

Adobe XD

Google Calendar

Figma

UXArmy User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

26%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.4

Functionality

4.5

Popoola M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed December 2024

Research aide.

My experience with UXArmy was highly positive. The platform’s combination of advanced features, ease of use, and access to diverse participant pools makes it an invaluable resource for our organization aiming to enhance its product through effective user research. In a landscape where understanding user needs is paramount, UXArmy equips businesses with the tools necessary to gather actionable insights efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UXArmy addresses a common challenge in user research: finding the right participants. With access to a robust user panel across Southeast Asia, India, and Australia, businesses can easily recruit individuals that match their target demographics. This feature is particularly beneficial for companies looking to expand into new markets, as it simplifies the recruitment process and ensures relevant feedback.

Cons:

Smaller businesses or startups, the pricing model may is a concern. Although UXArmy provides valuable insights, the cost may be prohibitive for organizations with limited budgets, particularly when compared to some free alternatives.

Verified

Reviewer

Computer Software

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

UX army: A boom army in this AI times redefining solutions .

Its in between Best & good. Its super easy use makes user & teams enjoying solving problems through UX army.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its Ease to use to meet our current projects demands. Adaptable to every work environment & adaptable for early stage projects as well as matured projects. Works fits with agility in client's requirements & redesign management.

Cons:

The Mobile app can expand a lot & should contain some more features with minimum clicks.

Reasons for switching to UXArmy

Those were the old tools and the repetitive & iterative work was not properly manageable there.

Martina A.

Verified reviewer

Retail

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

Easy to use app for good price

OK if you’re looking for cheap and easy to use tool and you need just a simple data analysis. Otherwise I would recommend using Optimal Workshop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is intuituve and simple, but might look a little bit outdated You can upload your tree for treejack test via spreadsheet Easy to use on the phone

Cons:

In treejack test there’s mandatory collection of respondent’s personal info that can’t be turned off There is a possibility to enter your own instructions, however there are instructions in English that is not possible to turn off (we’re not using English as primary language) The instructions for the treejack test are burried at the top of the page and some respondent didn’t noticed them. This skewed the results of the test The analytical part could be extended - for example filtering data based on respondent’s sex, country etc. Also it’s not possible to see time per task and it’s not possible to export the data to the spreadsheet

Vendor Response

We appreciate your feedback and for using UXArmy. We are in the process of upgrading the tools for the points mentioned in the review. Thanks for taking the time off to provide detailed information about usage.

Replied February 2020

Genus C.

Verified reviewer

Accounting

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

My go-to platform to test prototypes for our Asian user base

UXArmy's services are essential to our work as UX designers, addressing key challenges in research such as recruitment and resource management. With their help, we are able to conduct more impactful studies and make data-driven decisions with greater confidence. I highly recommend UXArmy to anyone looking for a comprehensive solution for UX research.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the standout features of UXArmy is their card sorting feature. UXArmy allows us to insert graphics and texts in cards which makes it easy for us to improve our information architecture.

Cons:

However, I did notice one area for improvement in the survey questions. The inability to pinch and zoom to view static images and screenshots can be frustrating for users. As a UX designer, I believe this is a basic feature that should be added to make the experience more user-friendly.

Parth S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Easy to use Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UXArmy is an excellent user experience research (UXR) platform that is both user-friendly and straightforward to use. One of the standout features of UXArmy is their exceptional support team, who are always available to provide assistance whenever needed.

Cons:

While UXArmy is a decent UXR platform, there are some areas where it could be improved. For example, I would prefer more flexibility in their reports to allow for greater customization. Additionally, some interactions within the platform feel a bit awkward and could benefit from improved test setup.

Verified

Reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Good App Easy to Use, but can add more functions

Overall good experience, I did earn some money. But I wish to see more activities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use. Simple and clear design.

Cons:

Not enough activities or updates from this software. Wish to see lots of tests in the app for users.

Vendor Response

Thanks a lot for your feedback. We love to hear from our User Panel and for any direct feedback you can also write anytime to hi@uxarmy.com

Replied February 2020

Ramanathan S.

Verified reviewer

Research

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

User testing by actual end users:-)

Overall experience with uxarmy was great. Have many interactions with them and their products and services are too notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Uxarmy app has a direct connect with end users and to accumulate end user perspective of a product. The interactive interface takes multiple modes of responses typing, voice and sometimes even user facial expressions. This way you get direct comments from actual users on how the users perceive the interface and design of an end product. Highly recommend to my friends and family. Voice out your opinion on design

Cons:

No cons as such. One recommendation probably would be to see how the user's comments got implemented. So the final app or webpage version if shared could help understand what majority of other users suggested.

Vendor Response

We are so happy to see that you liked UXArmy user testing. We are committed to keep our ears open to all your suggestions and constantly improve for the benefit of all of us in UserAdvocate community. We highly appreciate your commitment to improve things by means of your thoughtful feedback.

Replied February 2020

Preet V.

Verified reviewer

Research

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed February 2023

Great Tools for UX Research

I need tools for the website, mobile apps and design testing and UXArmy solves this problem for me.UXArmy has integrated a calender in their interviewing tool which helps me a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am having a good experience with UXArmy. I use their tool for UX Research (Unmoderated and Moredated research). The process of the test setup on UXArmy's platform is very smooth.I have also used their tool DeepDive for the Moderated research. The analysis of the video is very easy and the audio is also clear. I need to contact them only once when I required support.

Cons:

They have an auto-save issue for Unmoderated testing but it can be fixed for sure.

Verified

Reviewer

Financial Services

10000+ employees

Used weekly for free trial

Review source

Reviewed April 2023

Overall, it's great!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the features are accessible and can be integrated with what I do on a day-to-day basis.

Cons:

I think the pricing could be improved a bit.

Verified

Reviewer

Education Management

2-10 employees

Used monthly for free trial

Review source

Reviewed March 2023

A platform that facilitates user research

UXArmy has made it easy for me to do user research

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is user friendly. I easily recognize the function of a feature just by looking at the icon. The process of detecting internet signals, device specifications, and speakers and mics also makes it easier for me.

Cons:

Record detection if the interviewees are recording themselves

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