GoContact 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GoContact

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Pricing

Pricing available upon request

About GoContact

GoContact is a cloud-based contact center software that offers a comprehensive range of features to enhance operational efficiency and customer service delivery. The platform provides a complete software for efficiently manage daily operations. With solutions such as omnichannel communication, artificial intelligence, business intelligence analytics, and workforce management, GoContact empowers businesses to streamline their contact center operations and improve customer interactions.

GoContact provides the ability to automate processes and responses through artificial intelligence, allowing agents to focus on more complex tasks and providing a seamless customer experience. By leveraging the power of AI and efficient reporting tools, GoContact enables businesses to reduce costs and increase overall operational efficiency.

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GoContact Pricing and Plans

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GoContact Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of GoContact
Activity Dashboard
Activity Tracking
Agent Interface
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Archiving & Retention
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tagging
Call Tracking
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Chatbot
Chat/Messaging
Collaboration Tools
Computer Telephony Integration
Contact Database
Customer Database
Customer History
Customizable Reports
Data Import/Export
Email Management
Employee Scheduling
For Call Centers
Inbound Call Center
Integrations Management
Interaction Tracking
Labor Forecasting
Lead Capture
Lead Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multiple Scripts
Natural Language Processing
On-Demand Recording
Outbound Call Center
Performance Management
Performance Metrics
Power Dialer
Predictive Dialer
Pre-recorded Messages
Preview Dialer
Progressive Dialer
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recording
Reporting & Statistics
SMS Messaging
Social Media Integration
Speech Recognition
Survey/Poll Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Voice Customization
Voice Mail
Voice Recognition
VoIP
VoIP Connection
Workforce Management