Propertybase Back Office 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Propertybase Back Office

4.3

(14)

Pricing

Starting at $5.00 per month

About Propertybase Back Office

Propertybase Back Office is a web-based software designed to help real estate businesses track and manage transactions in accordance with compliance protocols. The platform enables managers to handle lead capture, proposal generation, marketing and other operations on a unified interface.

Administrators can capture digital signatures across documents and automatically synchronize existing records. Propertybase Back Office allows teams to gain insights into brokerage’s activities including banner ads, message boards, calendars and announcements via the intranet. Additionally, supervisors can receive step-by-step prompts for upcoming due dates to collect required files.

Pricing is available on request and support is extended via email, knowledge base, phone and other online measures.

Propertybase Back Office Screenshots

Propertybase Back Office Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Basic

$5.00

flat rate, per month

No plan information available

Propertybase Back Office Features

Popular features found in Real Estate Transaction Management
Document Management
Task Management
Transaction Management
More features of Propertybase Back Office
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Commission Management
Compliance Management
Contract/License Management
Document Storage
Electronic Signature
File Sharing
Performance Metrics
Third-Party Integrations
Workflow Management

Propertybase Back Office Integrations

Docusign

dotloop

Dropbox Sign

Twilio

Profit Power

Propertybase Back Office User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

29%

21%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

3.3

Functionality

4.1

Have you used Propertybase Back Office and would like to share your experience with others?

Eric W.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Does some things perfect

It’s a good application but you won’t stay with it for a super long time because of its lack of advanced features

Ratings Breakdown

Ease of use

Previously 3

Functionality

Pros:

Has incredible document management Easy to navigate and find what you are looking for Tons of integrations

Cons:

Feature poor ... it doesn’t do a ton iOS app isn’t fantastic Has a dated feel A great place to start but not somewhere you will stay for a long time

Paola B.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Propertybase Back Office Review

We use it everyday. It's our filing cabinet of transactions. Documents within the transaction section are perfectly organized and easy to find in our database. I assist the Admin staff to keep all documents on compliance and inform our agents when something is missing. Back Office is a great compliance tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is designed for experienced Commercial and Property Managers. It lists and storages all the documents an agent needs to complete a transaction without having to personalize the process yourself. It is very well designed

Cons:

Marketplace tab could get a little extra work to make it easier to follow leads and advertise.

Reasons for choosing Propertybase Back Office

We Purchased Back Office when we became an independent Brokerage Firm. This is the same software that was used with by our mother office. We just thought it was a great tool.

Reasons for switching to Propertybase Back Office

Management thought it would be a great match to increase productivity. Maybe it will be, but being the hands on, I feel we lost a great backbone tool that perhaps they replaced to get more integrations under one software. I will greatly miss this software. Without it I can feel loosing some liability protection that this program offers. I've been working a number of years and I've come to learn a great deal about contracts and Compliance with Back Office.

Verified

Reviewer

Real Estate

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Good to manage new agents

It was a game changer organizing the office but grew frustrated with their poor, slow and arrogant customer service. We do not recommend it. Look for an alternative.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very helpful for me agents so they don't make mistakes following the checklist with a transaction. Integration with Zipforms and Dotloop is nice and the three email to feed documents into the transaction. Also the customer portal is a great feature

Cons:

No data backups nor a export feature in case you want to discontinue their service. Extremely bad customer service, super slow. Surprise fees for each IDX fee.

Angela S.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Lack of Support

I have been a low-maintenance user for over 5 years. Customer service number is not prominently displayed -they do not encourage you to ask for assistance. The support files are limited. Recently they switched billing platforms. If you didn't figure out how to login to some obscure profile that they didnt associate with your backagent profile, they did not attempt to reach you, simply turned off the platform for all users in the brokerage. Attempts to reach them are met with"that's not my department" and the number they provide goes to a voicemail where they do not return calls promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

provides our intranet for our office - end to end transaction management

Cons:

poor support. They do not post their support number/provide chat support or anything similar.

Kelly B.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Love

It is a great idea to take a quick tutorial on this program. It is easy to use but sometimes people over look the great features it offers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This software is so easy to use. It is very self explanatory and there are many great features like syncing with Google Calendar.

Cons:

The price would be my least favorite, but that is only because I like pretty much everything else about it.

Verified

Reviewer

Real Estate

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Difficult to Use - Poor training and poor customer support

The customer service is horrible. It's difficult to reach someone and if you do, they don't want to help. We needed help in setting up some new features and were put in contact with [SENSITIVE CONTENT HIDDEN]. She had no desire to assist, was short with us and just brushed it off. I feel that once they have you locked in and have your money, they're not worried about much after. For them, they know how difficult it would be for a brokerage to change platforms, so they're not investing alot into continuing to improve the platform or support it. There are other/better options that are recognize this and are going to take over this space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has alot of the backend features that are needed for a brokerage.

Cons:

It's difficult to navigate and to get set up. The customer service is very poor.

Rita C.

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2017

The best transaction management software

Could access my transaction from any where in the world and review and approve transactions for agents

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and consumer friendly . As a broker, all paperwork is in one place and approving a CDA and submitting for funding is a breeze. Can track all changes made to a file. Very easily share files.

Cons:

Wish they would have a CRM too. Don't really have any cons but would also like to have the ability to digitally sign documents from BackAgent.

Krissie R.

Verified reviewer

Real Estate

Used daily for less than 6 months

Review source

Reviewed October 2017

Great for our office!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to require certain docs, share docs we use a lot, and checklists to keep each transaction moving smoothly.

Cons:

Would like to be able to change/customize reports more so I don't have to edit them when they are downloaded. A little more customization with transactions as well, but I expect both of these to be solved when 4.0 is launched.

Teri Anne P.

Verified reviewer

Real Estate

11-50 employees

Used other for less than 6 months

Review source

Reviewed August 2018

Back Agent

It was very efficient for keeping all the agents info on track with clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fairly easy to use. Its very much more artistic compared to other programs which makes it more user friendly.

Cons:

There was not anything special that made it stand out for the brokerage to keep using it on a regular basis. Agents would decide to use it individually or not, but as a brokerage it stopped. It needs to offer more that keeps us interested. But overall a good easy program.

Verified

Reviewer

Real Estate

2-10 employees

Used other for less than 6 months

Review source

Reviewed May 2019

A decent system, but could use some updating

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The way they started the process of putting transactions on the website was very easy. It was very helpful if you were confused and the customer service was very accessible.

Cons:

It was chunky, and was difficult to go through and process transactions in the system. You could kinda get lost in all of the things to click on.

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