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DeepCall

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview

DeepCall 2026: Benefits, Features & Pricing

Wondering if DeepCall is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

DeepCall
DeepCall
4.9
(14)

Pricing

Starting at ₹700.00 per year

About DeepCall

DeepCall by Sarv is an enterprise-grade cloud communication platform designed for organizations that require secure, intelligent, and scalable customer engagement. The platform offers a comprehensive suite of tools, including voice broadcasting, SMS, and WhatsApp Business API, to facilitate omnichannel communication. Its AI-powered features, such as conversational AI agents and speech-to-text, help speed up issue resolution by pre-profiling calls before they reach a live agent. Key capabilities for advanced call handling include sticky agent routing, number masking, and multi-layer dispositions, while customizable dashboards allow decision-makers to monitor performance with real-time analytics. DeepCall also provides pre-built integrations with popular CRM systems like Salesforce, along with open APIs for custom integrations.

The primary benefits of using DeepCall include enabling omnichannel engagement, improving first-contact resolution with AI-assistance, and ensuring resilience and scalability to handle millions of interactions seamlessly. The platform is ideal for a wide range of clients, including enterprises and SMBs in sectors like banking, healthcare, and e-commerce, as w...

ell as government and public safety bodies managing emergency helplines. It is also well-suited for tech-driven organizations and companies across India, APAC, and other global emerging markets that need a secure and compliant communication infrastructure.

DeepCall Screenshots

0
0
1
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3

DeepCall Pricing and Plans

Starting price: ₹700.00 per year
Free Trial
Free Version

Enterprise

₹700.00

usage based, per year

Plan includes:

  • Enterprise-ready with cloud/hybrid/on-prem support, BYOC, ACD, omnichannel, CRM integrations, AI analytics, IVR, dialers, real-time KPIs, and 24×7 support.
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DeepCall Features

  • Popular features found in Call Center
    Caller ID
    Call Logging
    Call Monitoring
    Call Recording
    Call Routing
    Call Scripting
    Contact Management
    CRM
    Dashboard
    IVR
    Queue Management
    Reporting/Analytics
  • More features of DeepCall
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Automatic Call Distribution
    Call Center Management
    Call Tagging
    Call Tracking
    Call Transfer
    Computer Telephony Integration
    Conferencing
    Inbound Call Center
    Monitoring
    Outbound Call Center
    Performance Metrics
    Real-Time Monitoring
    Recording
    Reporting & Statistics
    Sentiment Analysis
    Third-Party Integrations
    Video Conferencing

DeepCall Integrations

Freshdesk
Freshdesk

DeepCall User Reviews

Overall Rating

4.9

Ratings Breakdown

5

86%

4

14%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

4.9

Functionality

4.8

Have you used DeepCall and would like to share your experience with others?

Vijay's profile

Vijay S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Excellent Service with Great Support

5

Overall, my experience with DeepCall has been excellent. It offers great value for money and makes communication seamless for my business. I am delighted with their services.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use, great call quality, and invaluable customer support. The call management features are smooth and save a lot of time.
Cons:
There is nothing major that I dislike about DeepCall, as the platform works very smoothly for most of my daily needs. At times, I have noticed some minor bugs or small glitches while using certain features, but they are not frequent or disruptive to the overall performance. The good thing is that whenever such issues appear, the customer support team responds very quickly and provides the right solution without much delay. Their prompt handling of technical problems makes these minor bugs less concerning, and overall, it does not affect the efficiency of my work with DeepCall.

Read More

Dharam's profile

Dharam P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

DeepCall rocks

5

i have happy work with DeepCall all team doing greate job in their field specially [sensitive content hidden] Thank for well support

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Deep Call team is well soppurted person [sensitive content hidden] always ready help in any kind of services,best of luck
Cons:
Deep Call is provided greate service of Voice Call and call centre solution that can help to grow business

Reasons for switching to DeepCall

For Better service and support by the team

Read More

RR

Rohit R.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Good service

4

Overall experience is good. Customer support team is quick in solving the problems never had to face and delay in fixing the issue when the numbers responding

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
We have been using Sarv.com IVR for the past 3 years and their service is quite impressive when to customer support and ease of use
Cons:
They need to work on integrating their IVR numbers with Meta for quick whatsapp updates. The whatsapp updates can be a great value add for the buisness

Read More

PB

Praveen B.

Verified reviewer

Entertainment

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

FUNTASTICS

5

Our experience with deepcall is too good as per the requirement they delivers what they promise and even work beyond there limits.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
There customer revert and customer handling services are too good, we always receives there response on time.
Cons:
There all the things are perfect as per the requirement of corporate, as there software are worth to use.

Vendor Response

Thank you so much for your kind words and trust in DeepCall. We’re delighted to know that our timely support, customer handling, and solutions have met your expectations and business needs. Delivering on our promises and going beyond them is at the core of our commitment to every client. Your feedback motivates us to keep innovating and providing even greater value to enterprises like yours. We look forward to continuing this partnership and helping your business achieve more success with DeepCall. - Team DeepCall

Replied September 2025

Read More

Gaurav's profile

Gaurav R.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Best Platform

5

They are very consistent and have good customer care support.. Top-notch excellent in this field .. I appreciate it

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Value for money... Their consistency in providing the service... They have 100% customer satisfaction rate..
Cons:
They are great... As I am using there service from last 4 years but not finding any concern with them ...

Read More

VR

Verified
Reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Good Solution and Very Good Support.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The support from [sensitive content hidden] and [sensitive content hidden] is awesome. Software is very easy to use. No bug or slowness experienced during cloud telephony solution from DeepCall.
Cons:
Nothing specific about disliking. But initially faced issue in starting 160 series as per RBI guidelines. But it was very well explained by Mr. [sensitive content hidden].

Read More

AT

ANNU T.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

DeepCall makes it easy to meet with clients at key checkpoints

5

excellent , good .

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Helps to lower business communication , valure for money , easy to use .
Cons:
Nothing .

Read More

sb

sachin b.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Deep Call - Customer Review

5

Great experience. The team is exceptional in handling queries and concerns. The team is very proactive.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer Service and Features offered. The features offered by Deep Call are very vast and they seem to have already have an existing solution to our requirements
Cons:
Nothing Specific. The learning curve seems to be a bit steep for the panel. However, its a given because the features are exhaustive

Read More

RD

Rahul D.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Great Quality and Good Customer Service

5

Overall, my experience has been smoot and satisfactory. I found the service efficient and user friendly

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Quick an easy to use Reliable service Fast & smoot service Simple way to connect Accurate reporting.
Cons:
Report could be more detailed, descriptive and simple format occasional delays in responses. Thats it.

Read More

PT

Prashant T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Good Services by DeepCall

5

Overall, DeepCall has been a dependable partner for call broadcasting with smooth execution, strong support, and impactful results.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
DeepCall’s reliability, easy setup, and smooth call broadcasting made outreach faster, efficient, and highly effective.
Cons:
At times, regulatory restrictions like TRAI complaints interrupt campaigns, causing delays beyond DeepCall’s control.

Read More

Showing 1 - 10 of 14 Reviews
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